Best Western Silva Hotel

Hotels
•
Best Western
9 (1298 reviews)
Aleea Mihai Eminescu 1 , Sibiu , ro
+40 269 243 985

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean facilities
Cons:
Room needs renovation
Breakfast limited options
Noise issues

Categories

Cleanliness
8.46
Several reviews mention cleanliness, but also note issues like uncomfortable mattresses and small bathrooms.
Service
9.43
The personnel was described as friendly and helpful across multiple reviews.
Location
9.47
The location is praised as being close to the center and near a park, very convenient for guests.
Room Quality
8.42
Room size and quality are noted, but some reviews criticize the outdated nature and noise issues.
Amenities
9.45
Amenities like parking and breakfast have received positive mentions.
Value for Money
8.91
Some reviews suggest the hotel does not meet 4-star standards, impacting perceived value.
Food and Beverage
8.46
Breakfast was generally acceptable, but lacking variety and specific items.
Overall Experience
9.43
Most guests report a positive overall experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:14

Property Description

Prime Location in Sub Arini Park: Best Western Silva Hotel offers a tranquil retreat just a short walk from the medieval centre of Sibiu. Enjoy the serene surroundings of Sub Arini Park during your stay.

Comfortable Rooms with Modern Amenities: Relax in rooms adorned in warm tones, equipped with free WiFi and cable TV for your entertainment and convenience.

Dining and Recreation Options: Indulge in international and traditional Romanian cuisine at the air-conditioned restaurant with a scenic terrace. Stay active with access to the nearby tennis court, park for leisurely strolls, and jogging paths. For business needs, take advantage of the on-site meeting facilities.

Experience the perfect blend of comfort and convenience at Best Western Silva Hotel. Book now for an unforgettable stay!

Important information:

Please note that every Saturday and Sunday, private events are taking place at the hotel. You may experience minor disturbances.

Please note that the property accepts holiday vouchers issued by Sodexo, Edenred and Up Romania.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBZ

Location

Guest Reviews

9
Based on 1298 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
ArcoBG • solo_traveller • bg
10
2026-08-08 • via Nuitee
T
tatyana nudelman • solo_traveller • il
7
2026-08-08 • via Nuitee
N
Naznean • family_with_children • ro
10
2026-08-07 • via Nuitee
G
Georgiana • solo_traveller • ro
7
Dezamăgitor
Pros:

Mâncarea din restaurant a fost foarte bună,personal amabil,curățenie in camera destul de ok,loc de joaca pt copii in fata hotelului

Cons:

La sosire lipseau lucruri din mini bar,i-am anunțat la recepție, nu s-a modificat nimic,pana a doua zi,telefonul din cameră nu mergea,am anunțat, a venit d-soara de la recepție in cameră, s-a uitat puțin la el,si a zis ca nu știe ce are:)...a spus ca trimite pe cineva a doua zi,nu au mai trimis pe nimeni( nici telefonul din camera alăturată nu functiona) ,iar frigiderul din camera nu mergea,au trimis pe cineva sa îl repare a doua zi,dar nu au reușit. Au spus ca trebuie înlocuit. Dezamăgitor. Mic dejun destul de slăbuț.

2026-08-07 • via Nuitee
A
AlexRd • couple • at
6
Good location, medium quality
Pros:

Very nice location, very good restaurant with a nice selection of food and proffesional staff. Breakfast was good, I liked there was a small selection of local food, traditional style.

Cons:

The electric car charger on the premise is operated by an external partner, it was made clear only at reception when we arrived and actually we could not even use it - the instructions on it were quite straightforward, but it seemed it had no power?!
We booked a junior suite, room was ok in size but we did not enjoy the view (there was a big, dissafected swimming pool showing on the window), one of the coffee cups was not washed (showed signs of old coffee on it, though it was positioned as new to be used with the coffee machine), the bathroom was super tiny for such a room and had no window or proper ventilation (maybe it felt worse as being on the top floor, near the roof).

2026-08-07 • via Nuitee
M
Millan Diaz • family_with_children • es
6
2026-08-07 • via Nuitee
H
harb • solo_traveller • il
9
Pros:

מיקום מצויין עם חנייה
הצוות בקבלה נחמדים ואדיבים
חדרים מרווחים ונקיים
ארוחת בוקר מצויינת ומגוונת
ממליץ מאוד

2026-08-06 • via Nuitee
A
Anne • solo_traveller • de
7
Pros:

Das Frühstück und Ambiete im Frühstückssaal waren schön, gute Lage und direkter Parkplatz am Haus. Verdunklungsrollos an den Fenstern waren auch super.

Cons:

Lockere Fliesen im Bad, sodass sich das Wasser aus der Dusche im ganzen Bad verteilt hat

Sehr hellhörig

Personal an der Repzeption überfordert mit Raumzuteilung

2026-08-06 • via Nuitee
K
Kevin • solo_traveller • de
9
2026-08-05 • via Nuitee
U
Uzum Laurentiu • solo_traveller • ro
9
2026-08-04 • via Nuitee
I
IOANA • solo_traveller • ro
2
2026-08-04 • via Nuitee
R
Rima • solo_traveller • il
7
Pros:

Понравилось месторасположение. Персонал на ресепшене. Еда тоже неплохая.

Cons:

Не понравилось, что комнаты не убирают или плохо убирают, меняют только полотенца.
Кровати очень узкие.

2026-08-04 • via Nuitee
A
Ahmad • couple • il
5
I wanted it to end fast!
Pros:

I really didn’t like this place. I liked that the room is large but and that there is a parking lot for the hotel

Cons:

First and most important the smell! The hotel smells bad everywhere, the elevator, the room, the sheets even the bathroom! I wanted the time to be fast so I can check out!
Also the breakfast is so bad! There is nothing to eat! My reservation includes breakfast but in two days we went out to have a good breakfast because is is so bad in the hotel! At the first morning we entered the restaurant at 9:20 but there was nothing to eat! Even the orange juice was over!

2026-08-04 • via Nuitee
B
Bella • extended_group • hu
10
Kedves a recepciós kollèganő. Tiszta ès rendezett minden.
2026-08-03 • via Nuitee
I
Igor • solo_traveller • il
7
Pros:

Атель расположен в красивом парке,есть стоянка для автомлбиля.Быстрое заседение, отзывчивый персонал.,Хорошие завтраки.

Cons:

Комната маленькая,туалет с душевой совсем крошечный,если человек полный-с трудом заходит в туалет - не открыть дверь.Уборку не делали, только меняли полотенца,а туалетную бумагу пришлосб просить.Цена не соотвнтствует заявленым 4 звездам.

2026-08-03 • via Nuitee
J
Janine • solo_traveller • de
9
Pros:

Gute Lage direkt am Stadtpark

Cons:

Übertriebener, billiger Parfumgeruch in den Zimmern und auf den Fluren

2026-08-03 • via Nuitee
I
Ingo • solo_traveller • de
10
2026-08-02 • via Nuitee
C
canan • solo_traveller • tr
8
2026-07-25 • via Nuitee
I
Itzik • family_with_children • il
9
Nice and cuzy
Pros:

We've got two rooms, but they wasn't close to each other
In one room we had 1 double bad in the other room we had 2 rooms one with opening sofa and the other was with double bad

Cons:

The window in one room was in the chilling without view and on the other room the window was to old, empty pool that wasn't work

2026-07-25 • via Nuitee
S
Sorin99 • couple • ro
9
A fost foarte bine
Pros:

Micul dejun, excelent. Camera curată.

Cons:

Zgomot intermitent de la unele echipamente din spatele hotelului unde am avut camera.

2026-07-25 • via Nuitee