Best Western Plus Puyallup Hotel

Hotels
•
Best Western Plus
8.8 (392 reviews)
620 South Hill Park Drive , Puyallup , US
+1 253-848-1500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast options
Cons:
Cleanliness issues
Broken amenities
Noise disturbances

Categories

Cleanliness
6.91
Numerous cleanliness issues mentioned, including hair in the bed and bathroom, unsatisfactory room conditions.
Service
9.88
The staff was friendly and provided good service, although there were complaints about responsiveness to issues.
Location
9.42
Good location mentioned in relation to nearby needs.
Room Quality
7.87
Inconsistent feedback; some liked the size while others reported broken furniture and noise issues.
Amenities
7.9
Several amenities were disappointing, such as the pool being cold and a broken elevator.
Value for Money
9.36
Value understood as somewhat acceptable for the area despite pricing concerns.
Food and Beverage
9.41
Breakfast was frequently praised, but there were complaints about the haste in removing food.
Overall Experience
9.68
General sentiment reflects a mostly positive experience adjusted with some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Indulge in Comfort and Convenience

Year-Round Relaxation: Dive into luxury at the indoor pool and hot tub, perfect for unwinding after a day of exploration.

Delicious Dining Options: Savor a delightful continental breakfast and sip on fine wines and cocktails at Fireside Bar & Bistro.

Modern Amenities: Stay connected with free Wi-Fi, enjoy entertainment on a 42-inch cable TV, and make use of the convenient microwave and refrigerator in your room.

Experience the perfect blend of relaxation and sophistication at Best Western Premier Plaza Hotel and Conference Center. Book now for a memorable stay!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 392 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.68
K
Kori • family_with_children • us
8
It was a good stay.
Pros:

I loved the cleanliness.

Cons:

The small bathroom.

2026-09-15 • via Nuitee
K
Kristina • family_with_children • us
10
It's great at all
Pros:

I liked a pool, kitchen, room.

Cons:

There is nothing I didn't like.

2026-09-07 • via Nuitee
H
Heidi • family_with_children • ca
5
2026-08-19 • via Nuitee
K
kathleen • solo_traveller • us
8
Pros:

Breakfast was great

Cons:

Our king size bed was broken on one side. Got in really late and was exhausted so didn't say anything til morning.

2026-08-17 • via Nuitee
J
Johana • family_with_children • cz
7
2026-08-16 • via Nuitee
C
cheryl • couple • us
10
2026-08-15 • via Nuitee
D
Debbi • couple • us
8
2026-08-14 • via Nuitee
A
Alejandro • solo_traveller • us
1
Not the best customer experience
Pros:

Location

Cons:

The bugs in the room

2026-08-05 • via Nuitee
D
Deena • family_with_children • us
9
2026-07-25 • via Nuitee
J
Jalayah • family_with_children • us
10
Staff was friendly and housekeeping was even better
Pros:

The spacious rooms

Cons:

The hot tub need a cleaning filter and pool was smaller

2026-07-17 • via Nuitee
R
Randy • solo_traveller • us
5
2026-07-17 • via Nuitee
S
Scott • solo_traveller • us
10
2026-07-09 • via Nuitee
S
Scott • solo_traveller • us
10
2026-07-09 • via Nuitee
G
g • couple • us
8
2026-07-08 • via Nuitee
M
Magdalena • couple • us
8
Pros:

It was very clean

2026-07-07 • via Nuitee
B
BRIAN • family_with_children • us
10
2026-07-07 • via Nuitee
C
Callie • solo_traveller • us
10
Excellent
Pros:

I really love the extended hours on the pool. Too few hotels give you time to swim before breakfast is over. Staff were all very nice.

Cons:

Everything was very good. I wised to pool was bigger but happy it was there with such great hours.

2026-07-06 • via Nuitee
S
Sheryl • solo_traveller • us
10
2026-07-05 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

Everyone was friendly and accommodating. Breakfast was delicious. We totally enjoyed ourselves

Cons:

Bed was a bit hard, but good

2026-06-24 • via Nuitee
K
Karen • solo_traveller • us
10
2026-06-24 • via Nuitee