Luna Hotel da Oura

Hotels
Luna Hoteis
7.6 (2474 reviews)
Rua Dunfermline - Areias de São João , Albufeira , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Inadequate cleaning
Outdated facilities
Inconsistent amenities

Categories

Cleanliness
6.55
Insufficient cleaning noted; a towel was reused without proper hygiene check.
Service
9.01
Staff were helpful and attentive.
Location
9.05
Great location as mentioned in several reviews.
Room Quality
7.51
Rooms considered outdated with issues like cold pools and noisy surroundings.
Amenities
7.54
Some amenities like the restaurant and Turkish bath were out of order.
Value for Money
7.5
Decent value but needs upgrading in various areas.
Food and Beverage
5.55
No restaurant available led to disappointed guests.
Overall Experience
8.12
Overall stay satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:28

Property Description

Luxurious Accommodations
Enjoy the comfort of high-quality furniture, air conditioning, and spacious living rooms with balcony access in each apartment at Luna Hotel da Oura.

Abundance of Amenities
From indoor and outdoor pools to a wellness centre, game room, gym, squash court, hot tub, and sauna, this hotel offers a wide range of facilities for guests to indulge in.

Convenient Location
Situated just 1.2 km from stunning beaches and with a variety of dining options nearby, Luna Hotel da Oura provides the perfect blend of relaxation and convenience for your stay.

Book now to experience a memorable stay at Luna Hotel da Oura in Albufeira, Algarve.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that the name on the reservation must be the same as the credit cardholder's name.

Please note that the price for half board does not include drinks.

Parking is available upon availability, as the spaces available are not sufficient for all guests in situations of high demand.

Maintenance work jacuzzi will be carried out until the next two weeks.

A damage deposit of EUR 300 is required on arrival in cash. You should be reimbursed on check-out., if everything goes smootly during the stay and subject to an inspection of the apartment.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2474 reviews
Cleanliness: 6.55
Service: 9.01
Location: 9.05
Room Quality: 7.51
Amenities: 7.54
Value for Money: 7.5
Food and Beverage: 5.55
Overall Experience: 8.12
J
Jorge solo_traveller pt
6
Pros:

Funcionarios simpaticos piscina exclente e limpa zonas comuns entrada limpa.

Cons:

Nao trocaram nenhuma toalha nos 5 dias
Bide wc cheio de cabelos no fundo lavatorio entupido microondas sujo por dentro.

2026-05-30 via Nuitee
P
Poltramp solo_traveller pl
10
Perfect stay
Pros:

We were very impressed with our stay at the Luna da Oura Hotel. Fantastic service and excellent meals. Breakfasts were very good and dinners were simply amazing. However, the most important person at this hotel is Douglas Souza at the front desk. He is incredibly caring, warm, and always smiling. Thank you, Douglas, and maybe we'll see you again this year with my teachers.

Cons:

Nothing

2026-05-30 via Nuitee
P
Poltramp solo_traveller pl
10
Perfect stay
Pros:

We were very impressed with our stay at the Luna da Oura Hotel. Fantastic service and excellent meals. Breakfasts were very good and dinners were simply amazing. However, the most important person at this hotel is Douglas Souza at the front desk. He is incredibly caring, warm, and always smiling. Thank you, Douglas, and maybe we'll see you again this year with my teachers.

Cons:

Nothing

2026-05-30 via Nuitee
P
Poltramp solo_traveller pl
10
Perfect stay
Pros:

We were very impressed with our stay at the Luna da Oura Hotel. Fantastic service and excellent meals. Breakfasts were very good and dinners were simply amazing. However, the most important person at this hotel is Douglas Souza at the front desk. He is incredibly caring, warm, and always smiling. Thank you, Douglas, and maybe we'll see you again this year with my teachers.

Cons:

Nothing

2026-05-30 via Nuitee
V
Viana solo_traveller gb
1
2026-05-29 via Nuitee
V
Viana solo_traveller gb
1
2026-05-29 via Nuitee
J
João couple pt
7
2026-05-29 via Nuitee
W
Wioleta solo_traveller ie
10
Pros:

Omg, the hotel was great, amazing location, I booked half boarding so food was delicious, especially dinners, every day something different, clean everywhere, room was cleaning every day, big enough swimming pool ,friendly staff, definitely 10/10
Really recommend 👌 💖

Cons:

Very old gym

2026-05-28 via Nuitee
A
Alex solo_traveller gb
10
After reading the other reviews I was dreading it, it ended up being perfectly fine!
Pros:

The staff were friendly and even let us check in early. Being British I've become slightly accustomed to places being rude and not liking us (I can't really blame them sometimes), but they spoke really good English (even understanding my broad Yorkshire accent) and were pleasant with us. They only charged me half of the deposit as the friend I was supposed to be travelling with unfortunately couldn't make it, so I was on my own in my room.

The rooms were a bit outdated but were fine for what I needed. No issue with pests or anything like that and they were clean.

I had to check out early due to me having an unfortunate accident and the staff were extremely empathetic and kind towards me. So thank you for that. The accident didn't happen at the hotel.

The WiFi worked okay (it's free, you just have to sign in) but it wasn't amazing. Don't expect to be streaming a 4k movie or anything like that. If you just want to scroll social media you should be fine, not sure how it would cope with uploading posts, especially videos.

There's a free ATM at the hotel to withdraw the deposit (which is cash only) so don't worry about having to travel with 300 euro's in your bag or anything - it's much safer to withdraw it when you get there. If your banking provider lets you withdraw money for free abroad (like Monzo for example) then make sure to click "don't convert" before withdrawing as it'll save you a lot of money.

There's also a tourist tax to pay of 2 euros per person per day, but this is standard across all of Europe and can be paid via card.

I drank the tap water whilst I was there and no issues (it's safe in all of Portugal anyway). It didn't taste funny or anything.

Cons:

Unfortunately room service is no longer a thing, which would have helped me out greatly for the day or so that I stayed in my hotel room after the accident. However, I just used Uber eats and got stuff delivered that way instead.

The shower isn't great and ended up burning myself a couple of times. It has a hot tap and a cold tap and you basically have to get them both exactly right to get a bearable temperature. The problem is that when you come to turn the shower off, it either scolds you or blasts you with ice cold water. They spin in different directions so you always end up turning one the wrong way and getting scolded. Try it yourself before you judge me! lol.

My trick was to change setting to "bath mode" at the beginning of my shower to find the right temperature (so that you're not standing under it getting blasted with ice cold/boiling hot water whilst you find the right temp) then switch to shower mode and jump in. Then did the same at the end of my shower (switch to bath mode and turn the taps off then). At least only your feet get scolded then!

2026-05-27 via Nuitee
D
doherty solo_traveller ie
3
Pros:

Not

2026-05-26 via Nuitee
B
Beatriz couple pt
10
Limpo, pessoal ótimo,
Pros:

A piscina, a localização

Cons:

Gostei de tudo

2026-05-26 via Nuitee
M
Mariana solo_traveller pt
10
2026-05-26 via Nuitee
R
Ruben solo_traveller pt
8
2026-05-25 via Nuitee
M
Maria José solo_traveller es
1
Pros:

Nada

Cons:

Pésima instalaciones , y tienes que pagar 300€ de fianza para una noche , en efectivo porque con tarjeta tardaban 2 meses en hacer la devolución. No lo recomiendo

2026-05-24 via Nuitee
C
Carol solo_traveller gb
10
Pros:

We loved everything about this hotel. Been about 6 or 7 times.

Cons:

Nothing. Perfect👍

2026-05-24 via Nuitee
S
Shauna solo_traveller gb
8
Pros:

Hotel was a good location to the strip & only a few euro in taxi to get to old town. The apartment was clean, though the floor felt like it could have done with a mop. Plenty of space in rooms & kitchen had the essentials.

Cons:

One thing that we found annoying was they took 600euro off us for damage deposit. We were one booking but needed 2rooms with being 6adults, so each room 300euro. We came to later find out that they had not charged others this deposit, while chatting around the pool. We asked if we could have our deposit back the night before departure as we were getting picked up at 6am so 600euro was no use to us then, they point blank refused, even though are room had been checked and cleaned!

2026-05-23 via Nuitee
V
vjaceslavs solo_traveller gb
10
Pros:

Очень хороший отель.
Номара отличного качества, в номерах есть все для комфортного проживания. Спа комплекс просто супер. Персонал на высоком уровне. Очень удобное расположение. Обязательно приедем снова!

2026-05-23 via Nuitee
I
Inácio couple pt
7
2026-05-22 via Nuitee
S
sergio couple es
7
2026-05-22 via Nuitee
L
Luciana solo_traveller pt
6
2026-05-22 via Nuitee