Ketapang Indah Hotel

Hotels
8.8 (982 reviews)
Jalan Gatot Subroto KM 6 , Banyuwangi , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Some outdated rooms
Wifi restrictions

Categories

Cleanliness
8.46
Some reviews indicated the rooms were slightly outdated and dark.
Service
9.13
Staff were consistently described as friendly and helpful.
Location
9.17
Many reviews praised the beautiful seaside location and gardens.
Room Quality
8.32
Rooms were noted as spacious, although some felt darker and more outdated.
Amenities
8.85
The swimming pool and garden area were highly appreciated.
Value for Money
8.61
Generally seen as good value, but some felt pricing on extras was high.
Food and Beverage
8.96
Breakfast and restaurant food received positive feedback.
Overall Experience
8.93
Overall satisfaction was high with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Luxurious Accommodation

Nestled steps away from Ketapang Beach, Ketapang Indah Hotel offers a luxurious stay with air-conditioned rooms, satellite TV, and stunning views from the terrace. The en suite bathrooms provide a relaxing shower or bath experience.

Exciting Amenities

Guests can enjoy a large outdoor swimming pool, a sun terrace, and a game room with table tennis facilities. The hotel also features a 24-hour front desk, meeting facilities, and a children’s playground, ensuring a fun-filled stay for everyone.

Delicious Dining Options

Indulge in a culinary journey at Wahoo Restaurant, serving Halal Asian, Indonesian, and European cuisines in a semi-open atmosphere. With 24-hour dining available, guests can satisfy their cravings anytime.

Book your stay at Ketapang Indah Hotel now for a memorable experience by the beach!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SUB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 12 years old to 16 years old stay for Rp 397,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 982 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.96
Overall Experience: 8.93
J
Jennifer couple au
6
A dated hotel in a nice spot. OK as a rest stop but not much to do around the town
Pros:

The gardens and grounds are lovely with nice vegetation.
The breakfast was very good
The view to Bali also nice when eating breakfast

Cons:

Pop style music way too loud in the dining area while trying to eat dinner.
Unfortunately there was a school sport group there as we booked in a weekend and they were extremely noisy set up right next to the lovely pool with loud speakers and teachers continually yelling into them and loud awful music and kitschy adds with kiddy voices . We didn’t use the pool which is a shame as it was a horrible ongoing noise.
Also at breakfast we didn’t sit outside due to the awful loudspeakers with horrible music adds and people yelling out into the speakers
We ended up staying only one night and moving on with our travels earlier than expected

The room was quite dank and the bathroom door didn’t shut and the exhaust fan ran in the bathroom all night and the air con was very noisy also

2026-06-12 via Nuitee
孝頴 extended_group tw
10
2026-06-10 via Nuitee
P
Pawel couple pl
10
Pros:

Restauracja

2026-06-09 via Nuitee
A
Alexandro solo_traveller pt
10
Pros:

Staff and facilities

2026-06-04 via Nuitee
V
Veronique solo_traveller fr
10
2026-06-01 via Nuitee
M
michael solo_traveller de
9
Prachtige ligging aan zee met kokosnootplambomen en restaurant/beachbar met uitzicht op zee.
Pros:

Prachtige ligging aan zee. Accomodatie tussen kokosnootpalmbomen. Restaurant en beachbar met uitzicht op zee.

Cons:

Voor een 4 sterrenaccomodatie verwacht men een ijskastje in de kamer.

2026-05-27 via Nuitee
D
Dirk couple de
8
Für einen Kurzaufenthalt geeignet, aber kein Urlaubshotel.
Pros:

Gute Lage für eine Tour zum Mount Ijen. Aber kein Urlaubshotel für einen längeren Aufenthalt.

Cons:

Das Hotel liegt zwar am Wasser. Aber ein einladender Beach sieht anders aus. Zudem viel Berufsschifffahrt und Fährverkehr.

2026-05-26 via Nuitee
E
Elodie solo_traveller fr
10
2026-05-25 via Nuitee
N
Nathalie solo_traveller re
9
2026-05-25 via Nuitee
A
Agathe couple fr
7
Hôtel bien situé pour le Kawah Ijen
Pros:

Nous avons séjourné dans cet hôtel pour une nuit avant notre ascension du Kawah Ijen. L’établissement est idéalement situé, à proximité du port et à environ 1h15 du volcan.

Nous sommes habituellement moins fans des grands complexes hôteliers, mais la vue depuis la piscine sur Bali est vraiment très belle.

Nous avions choisi la chambre la plus basique, qui dispose du strict nécessaire pour une courte étape, sans plus.

Un hôtel pratique pour une nuit avant le départ vers le Kawah Ijen.

Cons:

Comme nous nous sommes couchés tôt, nous avons entendu les portes claquer ainsi que le bruit des personnes dans les couloirs, ce qui est plutôt dérangeant.

2026-05-20 via Nuitee
F
fransisca ratna solo_traveller id
8
Pros:

this is the 4 th times I stay.. I love the big garden and wind breeze

Cons:

this time I didn't get good view..usually they give me good view

2026-05-19 via Nuitee
P
Peter couple at
9
2026-05-19 via Nuitee
J
Journey25605180571 Family
10
So satisfied
Pros:

Ketapang Indah Hotel was the huge hotel i’ve ever stayed 🫶🏻🫶🏻🫶🏻
Love the ambiance, love the voice of wave on the sea, love the vibe, everything i love it. Especially the fooodd oh my God, never fail you 👌🏻

2026-05-18 via Tripadvisor
A
Anja solo_traveller de
9
Pros:

Sehr großer warmer Pool, aber nicht ganz sauber.

Cons:

Wenn man die Tour zum Ijen macht, ist man zu spät zum Frühstücksbuffet.Besser wäre dann ein Lunchpacket.

2026-05-18 via Nuitee
M
Murielle solo_traveller be
8
Pros:

Le restaurant et le personnel

2026-05-18 via Nuitee
F
Fiona couple id
9
Memorable stay at a beautiful hotel and we will come back one day.
Pros:

It’s oceanfront, beautiful gardens of palm trees, very nice breakfast, super friendly and helpful staff. Excellent facilities. This is my third time staying at this hotel since 2018 and they always delivered.

Cons:

Can’t think of any.

2026-05-16 via Nuitee
Y
Yanti Erliyanti solo_traveller id
10
2026-05-13 via Nuitee
D
Douwe couple nl
9
Kort maar helemaal goed! Ontbijt zeer uitgebreid en goed
Pros:

Genoten van het zeer uitgebreide ontbijt met uitzicht op zee. Nog even gezwommen in mooie zwembad. We waren 1 nachtje in hotel, te kort voor uitgebreide beoordeling

Cons:

-

2026-05-11 via Nuitee
S
Scott couple au
8
Good but could be better.
Pros:

Beautiful estate and view across the water to Bali.

Cons:

The fan in bathroom was on permanently. The power was only on when in the room and there was no fridge.
The noisy family installed next door at 9pm was able to heard with the interconnected door.

2026-05-07 via Nuitee
S
Sam couple gb
8
2026-05-05 via Nuitee