Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Some outdated rooms
Wifi restrictions

Categories

Cleanliness
8.46
Some reviews indicated the rooms were slightly outdated and dark.
Service
9.13
Staff were consistently described as friendly and helpful.
Location
9.17
Many reviews praised the beautiful seaside location and gardens.
Room Quality
8.32
Rooms were noted as spacious, although some felt darker and more outdated.
Amenities
8.85
The swimming pool and garden area were highly appreciated.
Value for Money
8.61
Generally seen as good value, but some felt pricing on extras was high.
Food and Beverage
8.96
Breakfast and restaurant food received positive feedback.
Overall Experience
8.93
Overall satisfaction was high with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Luxurious Accommodation

Nestled steps away from Ketapang Beach, Ketapang Indah Hotel offers a luxurious stay with air-conditioned rooms, satellite TV, and stunning views from the terrace. The en suite bathrooms provide a relaxing shower or bath experience.

Exciting Amenities

Guests can enjoy a large outdoor swimming pool, a sun terrace, and a game room with table tennis facilities. The hotel also features a 24-hour front desk, meeting facilities, and a children’s playground, ensuring a fun-filled stay for everyone.

Delicious Dining Options

Indulge in a culinary journey at Wahoo Restaurant, serving Halal Asian, Indonesian, and European cuisines in a semi-open atmosphere. With 24-hour dining available, guests can satisfy their cravings anytime.

Book your stay at Ketapang Indah Hotel now for a memorable experience by the beach!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SUB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 12 years old to 16 years old stay for Rp 397,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1004 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.96
Overall Experience: 8.93
I
Isabel • extended_group • es
8
BUEN HOTEL BONITO
Pros:

Los jardines, restaurante y piscina

Cons:

Habitación y baño

2026-07-25 • via Nuitee
A
Antoine • extended_group • fr
9
2026-07-24 • via Nuitee
S
Sabine • family_with_children • fr
10
Pros:

La piscine,la qualité de l accueil.

2026-07-22 • via Nuitee
S
samir • solo_traveller • fr
10
Excellent séjour
Pros:

Très bel hôtel, calme, de beaux jardins, une belle piscine ( pour enfant et adultes).
Literie de qualité.
Bord de mer ( mais attention on ne peut pas y nager ).
Le petit déjeuner est bon et varié.
Le Personnel est très gentil et attentionné.

Cons:

Chambre un peu vieille ( manque de prise électrique) mais très confortable !
Un peu éloigné...mais les taxis sont nombreux et pas chers.

2026-07-22 • via Nuitee
E
Etienne-P • solo_traveller • fr
10
2026-07-22 • via Nuitee
V
Vanessa • couple • ch
1
2026-07-21 • via Nuitee
Y
Yani • solo_traveller • id
10
2026-07-20 • via Nuitee
S
Sabine • family_with_children • fr
10
Pros:

L accueil,la piscine face à la mer,la propreté

Cons:

Ras

2026-07-19 • via Nuitee
L
Luis Filipe S. Leonardo • couple • pt
8
Pros:

Gostei

2026-07-19 • via Nuitee
M
Mélanie • family_with_children • fr
10
Pros:

Tout!!
Gentillesse et bienveillance de tout le personnel
Piscine Très bien entretenue , de toute beauté
Jardin incroyable

Cons:

Rien!

2026-07-19 • via Nuitee
G
Guillaume • solo_traveller • fr
10
2026-07-19 • via Nuitee
B
Bart • couple • nl
9
2026-07-17 • via Nuitee
S
Stefano • family_with_children • fr
10
Exceptional experience
Pros:

We did like everything, the vibes and atmospheres the overall quality of the rooms and facilities, the location in front of the sea with a nice view on Bali, the swimming pool, the quality and variety of the breakfast. Anyway, above all we did like the staff, extremely welcoming and professional, always ready to assist and make you feeling good. We would like to mention in particular Mrs Diska and Mr Ahmad, really exceptional ! Thank you !

2026-07-16 • via Nuitee
S
stephanie • family_with_children • fr
10
2026-07-16 • via Nuitee
M
Mark • couple • gb
9
2026-07-15 • via Nuitee
A
Ahmad • couple • au
8
2026-07-14 • via Nuitee
M
Michel • extended_group • be
7
Nice hotel of you’re a Muslim
Pros:

Nice garden and bar at the pool

Cons:

I fully respect the obligation of the 5 prayers for Muslims. But I wasn’t aware that the Adhan for the Fajr Salah at 4 AM was loudly broadcasted by the hotel itself, and that it took 45 minutes.
It was not possible to stay a sleep!

2026-07-12 • via Nuitee
H
Hugo • couple • fr
10
Parfait
Pros:

Juste parfait la piscine est incroyable la vue aussi juste parfait !

Cons:

Rien

2026-07-07 • via Nuitee
J
Julie • solo_traveller • cz
9
Classical resort
Pros:

Classical resort by the sea.

Cons:

The beach is not beach it is just acces to the sea. The check in is at 15 pm, we came at 11 and get room exactly at 15pm. Communication by WA with staff should be better. We wrotte to transport servise, no respond, to massage booking, no respond..

2026-07-07 • via Nuitee
L
Lusine • couple • am
9
2026-07-06 • via Nuitee