Andorra Palace

Hotels
8.2 (3021 reviews)
Avenida Merixtell, 58 , Andorra la Vella , AD
+376 873 601

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3021 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
M
maria concetta • couple • it
10
Pros:

Posizione perfetta

2026-10-31 • via Nuitee
C
Chantal • couple • fr
7
Emplacement pratique pour we shopping
Pros:

L'emplacement, le petit-déjeuner et la piscine du Mercure, ainsi que le garage pour le véhicule.

Cons:

Chambres vieillottes, petites.
Les repas du soir au Novotel sont peu variés et très moyens.

2026-10-28 • via Nuitee
H
Hilary • couple • gb
8
2026-10-27 • via Nuitee
I
Ionna • couple • es
10
2026-10-26 • via Nuitee
M
Marc • couple • es
5
Pros:

La situació

Cons:

Habitacions antigues, coixi i matalàs gens còmodes
El gimnàs obre a les 10h molt malament
Spa, gimnàs, parking, menjador estan a l’hotel mercuri del darrera que es de la mateixa cadena

2026-10-26 • via Nuitee
A
Alain • extended_group • fr
8
Bien
Pros:

BON EMPLACEMENT

Cons:

Pas de thé , de café dans la chambre

2026-10-26 • via Nuitee
J
Joanna • couple • cz
7
Pros:

It’s in the very centre (but that comes with disadvantages too). Staff at the reception was incredibly helpful. We could store our luggage there after our checkout.

Cons:

Our price was quite high in the season and breakfast was not included, neither was the spa. It wasn’ t possible to open the windows at night as it is a busy street and you can hear noise from the street (especially car engines).

2026-10-25 • via Nuitee
J
JEAN • couple • fr
10
2026-10-25 • via Nuitee
M
Mamoud Nobode Khady • couple • fr
7
Séjour bien/correct mais améliorions possibles.
Pros:

Emplacement super, possibilité d’y garder les valises après le checkout quand le départ est tardif, ce qui est top.

Cons:

Ça mérite une rénovation en terme de style pour que ce soit plus moderne, des taches au mur qui disparaîtrais déjà en refaisant la peinture donnerait un air plus propre et soignée.

2026-10-25 • via Nuitee
C
Christoph • solo_traveller • at
8
Pros:

Mitten im Zentrum - Gute Lage. Parkgarage vorhanden. Sehr sauber, Frühstück ok. Zusammengefasst: Kann man machen

Cons:

Ist schon etwas in die Jahre gekommen, aber ok. Musste einmal mitten in Nacht das Zimmer wechseln weil ein Belüftungsrohr unerträglichen Krach gemacht hat. EUR 26 fürs parken pro Tag finde ich zu viel

2026-10-24 • via Nuitee
S
Steven • couple • fr
1
2026-10-24 • via Nuitee
E
Eric • couple • fr
10
Pros:

La dame de l’accueil formidable

Cons:

La literie vraiment pas confortable

2026-10-22 • via Nuitee
S
Sonia • solo_traveller • es
10
Perfecto
Pros:

La ubicacion, cerca de la zona comercial. El personal atento y amable. Limpieza y comodidad. El desayuno muy bueno y completo. El parking cerca del hotel. Dispone de spa y gimnasio, que por falta de tiempo no pude disfrutarlo.

2026-10-21 • via Nuitee
M
manon • couple • fr
10
Pros:

Tout, l’emplacement, le spa, le personnel.
Merci à Joanna qui nous a accueillis et qui a était adorable avec nous.

Cons:

Matelas pas très confortable rue très bruyante la nuit

2026-10-19 • via Nuitee
V
Vanessa • couple • es
7
Pros:

Habitacion correcta y limpia

Cons:

Esta un poco anticuado

2026-10-19 • via Nuitee
A
Andrea • couple • ie
10
Pros:

Great shower. Lovely building.

2026-10-19 • via Nuitee
M
Milicic • couple • cz
9
2026-10-18 • via Nuitee
E
ERIC • extended_group • fr
10
2026-10-18 • via Nuitee
G
Guma • couple • ar
10
Pros:

Imposible escoger. Todo muy bueno

2026-10-18 • via Nuitee
A
AVERLANT • couple • fr
8
Pros:

Emplacement correct mais route barrée

2026-10-18 • via Nuitee