Andorra Palace

Hotels
8.2 (2874 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2874 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
J
Jean-Marc • solo_traveller • fr
9
Très bon rapport qualité prix
Pros:

La gentillesse du personnel à l'accueil et surtout au petit déjeuner, merci pour leur accueil et leur courtoisie ❤️

2026-07-04 • via Nuitee
K
Karen Surhama • couple • es
5
Ubicación ideal
Pros:

La ubicación

Cons:

Que no me gustó fue que al hablar con la recepcionista sobre poder abandonar el hotel más tarde ella me dijo que si sin problema y que solo tenía que pagar una diferencia que me parece lo más lógico, entonces dijo que llamaría la governanta para confirmar la habitación y ella dijo que NO, que no le iba bien ya que el día siguiente ya no tendría las chicas de limpieza extras y le quedaría “más trabajo “ si nos quedamos en la habitación.
Me pareció muy fuerte que una governanta limite el hotel de ganar más dinero por las pocas ganas de trabajar.

2026-07-03 • via Nuitee
D
Diego • couple • es
6
2026-07-03 • via Nuitee
C
Christian • solo_traveller • de
7
Pros:

The location is super convenient and central. Parking deck is convenient. Spa area was nice, even with a nice view.

Cons:

Quite confusing to get to the room (through Mercure Hotel, taking the elevator to level 5 and then being ground level in Andorra Hotel). We'll, it's Andorra. There are height differences to be expected.
Breakfast buffet was plentiful, but 90% was tasteless and low quality. Less food with better quality would be appreciated.
Would be a helpful information upfront that three hotels share one parking deck. We were lucky that we find the entry coincidentally.

2026-07-01 • via Nuitee
F
Franck • solo_traveller • fr
10
Pros:

Hôtel très bien placé
Personnel très à l'écoute et serviable
Restaurant au top

Cons:

Petite remarque le matelas est à changer

2026-07-01 • via Nuitee
E
Eugène francois • solo_traveller • re
10
Pros:

la gentillesse du personnel

Cons:

tout était parfait j aie adoré

2026-06-30 • via Nuitee
D
Delgado • solo_traveller • es
10
Pros:

Pues la tranquilidad y el trato

Cons:

El bufett. Muy flojo para el precio
El precio del parquing lo veo excesivo por un día pero todo lo demás muy bien por eso cada vez que voi a andorra escojo el hotel

2026-06-30 • via Nuitee
R
Rebecca • couple • us
9
Good choice for Andorra
Pros:

Good location

2026-06-30 • via Nuitee
J
Jaume • couple • es
9
2026-06-30 • via Nuitee
M
Maria • couple • se
5
Pros:

Bra centralt läge med tillmötesgående personal.
Bra frukost.

2026-06-30 • via Nuitee
C
Chryssanti • solo_traveller • be
9
Un hôtel idéal pour découvrir Andorre
Pros:

Mon voyage en Andorre était incroyable et encore plus grâce à cet hôtel. Voici tous les détails que j'ai pu voir et qui sont à mon sens intéressants (chambre 302) :
Mini Frigo, TV, clim, poubelle, gel douche + shampoing, savon mains, sèche-cheveux, dans la garde-robe 8 cintres et le coffre-fort ainsi qu'un document reprenant les prix pour les services (massage, laverie, repassage, etc)
Chambre très propre.
Il y a des distributeurs de snacks, boissons, eau, café et cigarettes.
Je n'ai pas pu profiter du spa mais je l'ai visité et il était très bien. Selon les informations, sur place il y a un accueil qui explique tout, un casier pour 2€ et ils vous donnent les serviettes sur place, pas besoin de prendre de votre chambre.
Du côté de l'entrée Andorra Palace c'est la rue commerçantes directement.
Du côté de l'entrée/sortie Mercure c'est la rivière.
Toujours du côté Mercure, il y a un rooftop couvert + plein air (chichas, cocktails,...)
J'ai vu beaucoup de commentaires sur le fait que c'était embêtant de passer d'un hôtel à l'autre pour les repas, le spa ou autre mais c'est hyper simple et la liaison des 2 hôtels permets d'accéder facilement des 2 côtés des rues parallèles. Un vrai plus !
Je remercie encore chaleureusement Joane à l'accueil qui parle français, qui est souriante, serviable, vraiment top !

Cons:

Le point le plus désagréable c'est que les prises ne sont pas à côté du lit. Mais difficilement modifiable sans gros travaux je pense.
Il y a en effet du bruit car mal insonorisé et les camions poubelles qui passent etc mais je trouve que ça allait encore.
Cependant, ce qui pourrait être amélioré :
le nettoyage des tentures et des rideaux
la qualité et la stabilité du Wi-Fi
le confort des matelas
les lits, qui grincent au moindre mouvement
Mais pour moi, ça n'a pas gâché mon séjour.

2026-06-29 • via Nuitee
P
Pavlina • extended_group • bg
8
2026-06-29 • via Nuitee
M
Monica • solo_traveller • es
9
2026-06-29 • via Nuitee
E
ESTEBAN • couple • es
9
2026-06-29 • via Nuitee
I
Ivanova • solo_traveller • es
9
Pros:

La cercanía al centro!

2026-06-29 • via Nuitee
T
Teresa • couple • es
6
Cons:

El matalàs i els coixins no son gaire confortables

2026-06-28 • via Nuitee
L
Laura • solo_traveller • es
10
2026-06-28 • via Nuitee
Đuro • solo_traveller • hr
10
Pros:

Izuzetno središnja lokacija, sve je dostupno pješice, i stari grad i trgovačka zona. Bazen i saune su dobri. Izuzetno ljubazna recepcionarka, pomogla nam je sa snalaženjem po gradu. Preporučujem definitivno ovaj hotel tijekom boravka više dana u predivnoj Andori.

Cons:

Nedostajalo nam je kuhalo za kavu u sobi, ali to je sitnica, sve je bilo super.

2026-06-28 • via Nuitee
M
Mateo • couple • es
9
2026-06-27 • via Nuitee
M
Margarit • solo_traveller • fr
10
2026-06-27 • via Nuitee