Andorra Palace

Hotels
8.2 (2814 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2814 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
V
Vega • extended_group • es
8
2026-05-23 • via Nuitee
C
Claudia • couple • es
8
Pros:

El spa està molt bé, l'esmorzar buffet val molt la pena, no pot estar més cèntrica la ubicació...

Cons:

Deien que hi havia pàrquing, però quan vam arribar ens van dir que estava ple.
A la recepció, només una persona parlava català
Vaig sol·licitar un sol llit i ens van posar dos individuals.

2026-05-22 • via Nuitee
C
Chloé • couple • fr
10
Dans l’ensemble, nous avons passé un excellent séjour et avons beaucoup apprécié l’accueil, le confort ainsi que les ser
Pros:

L’hôtel Andorra Palace est idéalement situé. Le personnel est accueillant, disponible et très agréable. Nous avons également pris le petit-déjeuner, qui était excellent, varié et de très bonne qualité.

Cons:

Le seul petit point négatif est que la lumière du jour pénètre assez facilement dans les chambres, mais cela reste malgré tout peu dérangeant.

2026-05-19 • via Nuitee
H
HAJiB • couple • ma
8
Pros:

Bien situe dans une rue marchand près du centre et des restaurants

2026-05-19 • via Nuitee
S
Sandra • couple • es
9
Molt pràtic
Pros:

Localització i accés lliure Spa

Cons:

S'haurien de reformar les habitacions, molt velles

2026-05-19 • via Nuitee
A
alba • couple • es
9
Pros:

Si

2026-05-18 • via Nuitee
M
Marie-Delphine • solo_traveller • fr
9
Pros:

Hotel très bien placé, tres confortable. Très bon rapport qualite prix.
Personnel très disponible.

2026-05-18 • via Nuitee
L
Laurence • solo_traveller • fr
9
Pros:

Très agréable à tous niveaux.

Cons:

Le sèche cheveux

2026-05-17 • via Nuitee
B
Bakadir • couple • ma
9
2026-05-17 • via Nuitee
M
MICHEL • couple • fr
9
Pros:

Chambre spacieuse
Bon emplacement
Personnel très agréable

2026-05-17 • via Nuitee
C
Claudia • family_with_children • fr
10
2026-05-16 • via Nuitee
C
Christian • couple • fr
8
2026-05-15 • via Nuitee
P
Philippe • couple • fr
9
Cons:

Pas correct piscine fermée on ne nous l’a pas dis j’aurai annulé

2026-05-15 • via Nuitee
J
Jodie • solo_traveller • gb
8
Great
Pros:

It was very clean, comfortable, and you had most things you needed. Staff were fabulous.

Cons:

It was a bit dated - decor and facilities.

2026-05-14 • via Nuitee
C
chias • solo_traveller • es
10
Pros:

El trato agradable de el personal

Cons:

El baño ,deberían reponer la bañera.... y vendría bien un espejo de aumento .

2026-05-14 • via Nuitee
L
Lesly • solo_traveller • pe
10
2026-05-13 • via Nuitee
A
Abuzer • solo_traveller • fr
10
2026-05-11 • via Nuitee
A
Alain • solo_traveller • fr
10
Pros:

La proximité. Cela fait plusieurs fois que l'on vient et cet hôtel est très propre et agréable

2026-05-10 • via Nuitee
B
Biswas • solo_traveller • es
9
Pros:

The hotel room was clean, spacious and thr view was very nice. The location of the hotel is near all the key spots. Tje staffs were courtious.

Cons:

Dental kits are regular thing that ia provided by every hotel. Unfortunately, Andorra Palace did not provide the same.

2026-05-10 • via Nuitee
G
Georges • solo_traveller • lb
9
Very nice hotel in the centet of Andorra la Vella
Pros:

Very nice hotel located in the main street of Andorra la Vella. All the major attractions are within walking distance.
The room was very clean, and the bed was very comfortable. The wifi was very fast.
The breakfast was excellent served in Mercure Hotel in the adjacent building.
The lady at reception was very helpful and friendly, and she made my very early check-in feel very warm and welcoming.

2026-05-08 • via Nuitee