Andorra Palace

Hotels
8.2 (2841 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2841 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
C
Christian • solo_traveller • fr
10
Pros:

Tout

Cons:

Le changement d'hôtel pour aller dîner le soir le petit-déjeuner c'est pas trop grave on prend juste l'ascenseur mais le repas du soir il faut sortir vers l'extérieur et changer d'hôtel dommage

2026-06-20 • via Nuitee
T
Thiago • couple • br
10
Estadia perfeita
Pros:

Excelente localização, funcionários solícitos, bom SPA, boa internet, banheiro. Tudo estava perfeito.

Cons:

Não houve nada que eu não gostei. A parte ruim foi ter que ir embora 🤣

2026-06-19 • via Nuitee
L
laure • solo_traveller • fr
8
Pros:

L hôtel et indépendant

Cons:

Rien a dire

2026-06-18 • via Nuitee
E
EVA MARIA • extended_group • es
7
2026-06-18 • via Nuitee
J
Jason • family_with_children • ie
10
Enjoyed a wonderful trip in Andorra and a perfect stay in this hotel :)
2026-06-18 • via Nuitee
J
Juan • extended_group • es
10
2026-06-17 • via Nuitee
D
David • solo_traveller • es
9
Pros:

Un trato estupendo

2026-06-15 • via Nuitee
P
Pawan • couple • us
9
Good location
Pros:

Location

Cons:

Expensive

2026-06-14 • via Nuitee
N
Norbert • couple • hu
8
2026-06-14 • via Nuitee
C
Claudine • extended_group • fr
10
Parfait
Pros:

L’accueil de la dame à la réception
Top … bienveillante et très sympathique

Cons:

Rien

2026-06-12 • via Nuitee
Ángela • couple • es
8
Cómoda y muy buena ubicación
Pros:

La ubicación es excelente, el personal muy amable en todo momento. El spa es una de las mejores cosas que tiene, limpio y amplio.

Cons:

Todo en general fue bastante bueno.

2026-06-11 • via Nuitee
I
Iván • couple • es
10
Hotel ideal en Andorra
Pros:

Ubicación, atención, precio, limpieza

Cons:

Nada

2026-06-11 • via Nuitee
A
Alejandro • solo_traveller • es
8
2026-06-10 • via Nuitee
J
José • solo_traveller • pt
9
2026-06-10 • via Nuitee
J
José • extended_group • pt
9
2026-06-10 • via Nuitee
J
Josep Mª • couple • es
9
Todo perfecto!
2026-06-08 • via Nuitee
Y
Ya Lin • couple • ar
8
2026-06-07 • via Nuitee
L
liching • solo_traveller • tw
10
值得推薦
Pros:

服務人員非常親切。早餐豐盛。

Cons:

晚餐雖排場很大，但肉類處理過硬，品質不佳。魚尚可。

2026-06-05 • via Nuitee
C
Catherine • couple • fr
8
Bien
Pros:

Emplacement centre ville. Toutes prestations de l’hôtel Mercure à un
Prix moins cher

Cons:

Chambre qui nécessiterait un rafraîchissement pour être un peu plus moderne

2026-06-04 • via Nuitee
L
liching • solo_traveller • tw
10
會推薦給朋友
Pros:

服務人員非常友好，樂於介紹飯店設備。早餐非常豐盛。

2026-06-04 • via Nuitee