Andorra Palace

Hotels
8.2 (2908 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad
+376 873 601

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2908 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
D
Dean • solo_traveller • gb
10
2026-07-25 • via Nuitee
L
Laura • couple • es
6
2026-07-25 • via Nuitee
R
RAQUEL • solo_traveller • es
9
2026-07-25 • via Nuitee
C
C • extended_group • nl
7
Redelijk prettig
Pros:

Locatie en zwembad

Cons:

Niet volgens Nederlandse brandveiligheidsnormen gebouwd

2026-07-23 • via Nuitee
P
Piulo • solo_traveller • es
8
Buena opción
Pros:

Buena atención.
Instalaciones correctas.
Ubicación ideal.

Cons:

El hotel está algo anticuado.
Los servicios estan en un hotel anexo pero no es algo incomodo.

2026-07-22 • via Nuitee
M
Mario Andree • solo_traveller • es
7
Reformen sus interiores ya
Pros:

Bien ubicado con un personal de 10. Habitación grande.

Cons:

Hemos estado también en Mercure y todos necesitan una reforma de interiores urgente. Muebles antiguos y desgastados. Sin enchufe cerca de la cama. TV antiguos.

2026-07-21 • via Nuitee
G
Gaetan • solo_traveller • fr
3
Je n’y remettrais pas les pieds malgré l’emplacement idéal.
Pros:

L’emplacement est top

Cons:

Le faite de se faire livrer la chambre en retard et sans compensation. Le parking payant alors que sur le filtre booking j’avais marqué marqué parking.
Le pti déjeuner également non compris alors que je l’avais sélectionné facturé 16€

2026-07-21 • via Nuitee
T
Touzani • solo_traveller • ma
8
Pros:

Tres bien situé le staff aimable et souriant j ai passé un trs bon séjour

2026-07-21 • via Nuitee
A
Annelyse • solo_traveller • au
10
2026-07-20 • via Nuitee
C
Camila • couple • es
5
No volvería.
Pros:

La ubicación y el personal.

Cons:

Por lejos lo que no me gustó fue la cama, muy incómoda a la hora de dormir se hundía… eran las 3 am y no lográbamos dormir con mi pareja, la cama era muy pequeña, las almohadas viejas todas gastadas no tenían la firmeza de una almohada cómoda y esponjosa. Un desastre absoluto la cama.
Como observación también en esta época de mucho calor podrían recibir a los huéspedes con botellas de agua fría en las habitaciones.

2026-07-20 • via Nuitee
C
Christophe • solo_traveller • fr
6
Hors de prix pour prestation médiocre
Pros:

L’accueil bien

Cons:

J’ai payer 164€ il devait avoir le parking on me demande un supplément de 20€.
Piscine sur toit sois disant une pataugeoire de 50 cm de profondeur .
Hôtel très vieux et compliqué prendre ascenseur pour aller autre bâtiment

2026-07-19 • via Nuitee
D
Dana • solo_traveller • es
9
2026-07-17 • via Nuitee
A
Anna • extended_group • es
6
Molt bona ubicació i personal molt amable i professional. Les instal·lacions una mica velles.
Pros:

El personal molt amable i professional, donant-nos informació fiable.
La ubicació perfecta.

Cons:

Les habitacions són petites i velles. No hi ha cafeteria ni restaurant. L'esmorzar es serveix a un altre edifici.

2026-07-16 • via Nuitee
Z
Zohra • solo_traveller • fr
10
Pros:

J aime bien andorra palace il bien place dans centre ville c est propre le personnel gentille merci a bientot

2026-07-16 • via Nuitee
V
vanessa • solo_traveller • fr
8
Pros:

Climatisation
Baignoire basse, facile d'entrer dedans.
Super emplacement

2026-07-15 • via Nuitee
V
VANESSA • solo_traveller • fr
10
2026-07-15 • via Nuitee
N
Nadja Paetzold • solo_traveller • de
7
Gutes City Hotel
Pros:

Die Lage ist perfekt für eine City-Tour. Das Frühstück war zwar im benachbarten Mercure Hotel, aber sehr gut und abwechslungsreich. Auch der Pool befindet sich im Nachbarhotel in einem anderen Gebäudekomplex, aber hat eine tolle Größe und Aussicht.

Cons:

Leider gelangt man nur über zwei verschiedene Lifte zum Wellnessbereich und Frühstück, schlecht ausgeschildert und man kann sich leicht verirren. Die Zimmer sind klein und sehr hellhörig.

2026-07-14 • via Nuitee
A
Anna • solo_traveller • es
10
Pros:

Molt cèntric. Personal molt amable

Cons:

Res tot bé

2026-07-14 • via Nuitee
V
vanessa • solo_traveller • fr
8
Pros:

Bonne climatisation
Bon emplacement
Baignoire basse

2026-07-14 • via Nuitee
L
Lisa • couple • au
6
Expensive for a 3 star hotel
Pros:

It was in a good location.

Cons:

Room / hotel and facilities are extremely run down. Desperately needs renovating. Breakfast was not worth the extra cost. Parking is €26 per night, extremely pricey for a city that you can only really travel to by car.

2026-07-14 • via Nuitee