Andorra Palace

Hotels
8.2 (3021 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad
+376 873 601

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3021 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
S
Susanne • solo_traveller • fr
9
Hôtel sympa
Pros:

Le Spa, partagé avec le Mercure, proximité centre-ville. Personnel très aimable

2026-09-04 • via Nuitee
F
Fabien • extended_group • fr
9
2026-09-03 • via Nuitee
C
CHRISTOPHE • extended_group • fr
10
très bon séjour en famille
Pros:

La piscine et le SPA
La proximité du centre et des boutiques.
La propreté et le confort des chambres

Cons:

La Climatisation est un peu bruyante mais rien d’insurmontable

2026-09-03 • via Nuitee
T
Tatiana • solo_traveller • sk
8
2026-09-03 • via Nuitee
O
Oscar • solo_traveller • es
10
Pros:

Tiene una piscina maravillosa, interior y otra exterior.

Y hemos estado en varias ocasiones y habian cambiado en la habitación el suelo de la moqueta, mucho mejor ahora.

Cons:

Todo muy correcto

2026-09-03 • via Nuitee
A
ANA • couple • es
8
2026-09-03 • via Nuitee
J
Jose Maria • couple • es
10
2026-09-02 • via Nuitee
R
Rachid EL MANEI • extended_group • fr
7
bien à part ce problème de prise électrique inexistante dans le parking ...
Pros:

l établissement est proche du centre. la gentillesse du personnel. les chambres sont spacieuses et bien agencées !

Cons:

la place de parking hors de prix et surtout l'absence de prise pour la recharge d'un véhicule électrique ! en 2026 ce genre de chose ne devrait pas exister ....

2026-09-02 • via Nuitee
T
Toni • solo_traveller • es
10
2026-09-02 • via Nuitee
A
Andrea • couple • it
9
2026-09-01 • via Nuitee
A
Anna • solo_traveller • pl
8
Pros:

Lokalizacja hotelu super, fantastyczne,bogate i urozmaicone śniadanie w połączonym z obiektem hotelem Mercury.Bardzo przyjemnie było się zrelaksować w basenie ,w dodatku z pięknym widokiem na góry.Pokoje mimo że stare były czyste.Stosunek jakoś i do ceny bardzo dobry i jeśli w przyszłości tu wrócimy chętnie wybierzemy ten sam hotel.

Cons:

Wnętrza pokoi i łazienki rzeczywiście pamiętają dawne czasy ale i tak spało się tam bardzo dobrze.Maly minus,centrum SPA nie było otwarte przez cały roboczy dzień tylko z dłuższą przerwą w środku dnia,więc trochę szkoda.

2026-09-01 • via Nuitee
M
Madeleine • solo_traveller • fr
10
Pros:

Très bien

2026-08-31 • via Nuitee
A
ANA MARIA • couple • es
7
2026-08-31 • via Nuitee
M
Monica • couple • es
10
2026-08-30 • via Nuitee
M
Miriam • couple • es
10
2026-08-30 • via Nuitee
O
olivier • solo_traveller • fr
7
Pros:

Amabilité du personnel

Cons:

déçu de la chambre par rapport au prix

2026-08-30 • via Nuitee
D
Deborah • solo_traveller • es
10
Perfecto para familias con niños
Pros:

La buena acogida e instalaciones para niños, la amabilidad del personal de recepción, sobre todo de Joana que nos acogió y ayudó en todo, y también de los chicos del parking, las habitaciones limpias y cómodas y sin olvidar la buena ubicación.

Cons:

Nada

2026-08-30 • via Nuitee
G
Géraldine • solo_traveller • fr
8
2026-08-30 • via Nuitee
M
María • family_with_children • es
7
El conjunto de todo bien
Pros:

El spa y el personal

Cons:

Los colchones

2026-08-29 • via Nuitee
A
Anna • couple • es
7
2026-08-29 • via Nuitee