Destination Family Hotel

Hotels
5.9 (552 reviews)
314 Ray Street , Whitehorse , CA
+1 867-668-5558

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Clean budget hotel
Cons:
Dirty rooms
Poor customer service
No breakfast

Categories

Cleanliness
4.55
Numerous reviews mention dirty rooms and bathrooms, which heavily impacts the score.
Service
6.52
Feedback indicated poor customer service experiences and failure to resolve issues.
Location
10
Good location noted in several reviews, walkable to central Whitehorse.
Room Quality
5.51
Rooms described as basic, uncomfortable, and outdated.
Amenities
6.54
Comments indicate lack of expected amenities; however, some basic necessities provided.
Value for Money
5.5
Many reviews suggest that the hotel does not meet the expectations for the price paid.
Food and Beverage
3.55
Review indicates no breakfast provided despite expectations.
Overall Experience
5.05
A generally disappointing stay reflected across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:52

Property Description

Convenient Location
Situated near S.S. Klondike National Historic Site and Miles Canyon Suspension Bridge, Destination Family Hotel offers easy access to Whitehorse's key attractions.

Comfortable Accommodation
Experience a cozy stay in rooms equipped with air conditioning, flat-screen TVs, and complimentary WiFi. The 24-hour front desk ensures your needs are always met.

Delightful Dining and Parking
Indulge in American cuisine at the on-site restaurant and take advantage of free private parking during your stay.

Book now at Destination Family Hotel for a memorable and hassle-free experience in Whitehorse.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXY

Location

Guest Reviews

5.9
Based on 552 reviews
Cleanliness: 4.55
Service: 6.52
Location: 10
Room Quality: 5.51
Amenities: 6.54
Value for Money: 5.5
Food and Beverage: 3.55
Overall Experience: 5.05
O
or • family_with_children • il
2
not good at all
Pros:

no breakfast

Cons:

cleaness
furnitures
light in room
bed

2026-09-18 • via Nuitee
T
Toshihiro • solo_traveller • jp
4
2026-09-18 • via Nuitee
V
VALENTINE • solo_traveller • fr
3
Old dirty room
Pros:

Location

Cons:

Room is old and dirty, found many used tissues under the bed.Everything is broken in the room, you cannot completely close the water in the bathtub so the water is running all the time and they request a deposit of 200 cad for a broken dirty room it is a joke.No complimentary shuttle from the airport.I stayed 4 nights not once they came to clean my room even when I leave the sign on the door.

2026-09-14 • via Nuitee
T
Tom • solo_traveller • ca
5
Average not worth the lower price
Pros:

Least expensive in town

Cons:

Laundry mat downstairs all sorts of interesting people hanging around
No electrical outlet near the bed ( I use a cpap) I was struggling with my hands full
To open the front door and one of the employees just stood there lighting a cigarette

2026-09-12 • via Nuitee
L
Lawrence • solo_traveller • ca
6
2026-09-11 • via Nuitee
R
Rüegsegger • solo_traveller • ch
8
Pros:

Jederzeit war jemand vor Ort, der Auskunft geben oder weiterhelfen konnte bei Fragen. Direkte Wäscherei nebenan. Freundliches Pesonal.

Cons:

-

2026-09-09 • via Nuitee
R
Ruef • solo_traveller • ch
9
Pros:

Immer gute auskünfte,Wäscherei nebenan.
Personal freuntlich.

Cons:

.......

2026-09-09 • via Nuitee
D
Don • solo_traveller • ca
7
Pros:

Convenient to town & parks. Laundromat attached. Good Indian restaurant on main floor too.

Cons:

A little dumpy. Taken over by a family. I think it's still a work in progress. Some things don't work well like the TV or a leaky hot water tap on sink. Water pressure & temp varies a lot. Lighting was poor in room.

2026-09-09 • via Nuitee
P
Pierre • family_with_children • ca
8
Pros:

bonne localisation

Cons:

l'environnemnt immédiat

2026-09-07 • via Nuitee
R
Rafael • couple • ar
7
Pros:

La ubicación y la habitación
Lavandería al lado

Cons:

Pedí café y vaso para café y nunca lo llevaron

2026-09-04 • via Nuitee
A
angelique • couple • nl
3
Afrader
Pros:

Ligging

Cons:

S’avonds sprong er buiten om t kwartier een soort machine aan wat dan weer 5 minuten herrie maakte en dan de hele nacht door.

2026-09-04 • via Nuitee
L
Laure • solo_traveller • ch
6
2026-09-04 • via Nuitee
E
Evelyn • couple • ca
9
2026-09-02 • via Nuitee
D
Daniel Montes • solo_traveller • us
8
Pros:

Good option for my one night stay

2026-08-31 • via Nuitee
M
Maggie • solo_traveller • ca
8
OK for a night
Pros:

In any other city it would be way over priced, but everything is more expensive in Whitehorse. It is fine for a night. The hotel is very dated but the sheets and towels are clean, but the double bed is very small. It was very quiet, there's lots of parking.

Cons:

For the price, it needs a good deep cleaning and an update in furniture.

2026-08-29 • via Nuitee
R
RomaAndrea • family_with_children • ca
3
2026-08-28 • via Nuitee
H
Helge • couple • de
5
Als Überhang und Durchfart okay
Pros:

Nahe Zentrum

Cons:

Alt und Abgewrackt man merkt welcher Landsmann der Inhaber ist

2026-08-25 • via Nuitee
S
Susan • couple • au
10
Great, quiet, friendly, easy to find.
Pros:

Great staff, close to food, in the middle of town but very quiet

Cons:

Nothing

2026-08-21 • via Nuitee
L
Lara • solo_traveller • de
5
Pros:

Freundliches Personal, 24h Rezeption und gute Lage. Bad war sauber.

Cons:

Zimmer dreckig, sehr basic. Haus insgesamt in keinem guten Zustand.

2026-08-17 • via Nuitee
J
JAMES SUB • family_with_children • ca
2
2026-08-16 • via Nuitee