Puteri Ampang Hotel

Hotels
7.6 (1368 reviews)
No. 66A, Jalan Mamanda 9, Taman Dato Ahmad Razali , Ampang , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Non-smoking throughout
Daily housekeeping
Key access
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Review Highlights

Pros:
Central/strategic location close to malls, shops and eateries
Clean and often spacious rooms
Friendly and responsive staff
Good for short stays and easy access to amenities
Reasonable price for many guests
Cons:
No lift/elevator (stairs required)
Limited or no dedicated parking
Small bathrooms and occasional bad smells
Noise or unstable electricity/aircon in some rooms
No minibar and limited in-room amenities

Categories

Cleanliness
7.4
Generally reported as clean in many reviews (mentions of 'bersih', 'room is clean', 'very clean'), but several guests noted a bad smell in bathrooms and at least one report of 'not clean' and small/poorly maintained toilets.
Service
8.2
Staff frequently described as friendly and responsive ('staff very friendly', 'prompt actions from staff', 'staff yg mesra pelanggan', maintenance responded quickly), though there are isolated complaints about rude staff and an unfavourable late-checkout charge.
Location
9
Consistently praised as central and strategic—close to malls, shops, eateries and hospital—many reviewers emphasize location as the primary positive ('lokasi tgh2 pusat bandar', 'close to mall').
Room Quality
7
Rooms often described as spacious and comfortable, suitable for families, but issues reported include small toilets, occasional bad smells, slow/low water pressure, noisy aircon compressors and unstable electricity/TV problems in some rooms.
Amenities
6.5
Frequently criticized: no lift/elevator, no fixed/dedicated parking, no minibar and limited in-room amenities. Stairs and parking constraints are recurring negatives for guests.
Value for Money
7.4
Mixed but generally fair for short stays: several guests note reasonable pricing and repeat stays, while others feel charged like a higher-tier hotel or complain about extra charges (late checkout).
Food and Beverage
7.6
Not mentioned in detail in the reviews; assigned the target overall rating. Nearby food options are highlighted, but hotel F&B services are not discussed.
Overall Experience
7.7
Overall mixed-to-positive: many satisfied guests and repeat stays due to location and staff, suitable for short visits; some guests report significant inconveniences (no lift, parking, room/amenity issues) that lower the experience for certain travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-31 03:17

Property Description

Convenient Location

  • Located just a 10-minute drive from Kuala Lumpur City Centre
  • A 5-minute walk from Ampang Point shopping mall

Modern Amenities

  • Air-conditioned rooms with flat-screen TVs and en suite bathrooms
  • Free Wi-Fi and ASTRO cable channels

24-Hour Services

  • Free shuttle service to the airport
  • 24-hour front desk, laundry, and ironing services available

To book your stay at Puteri Ampang Hotel and experience modern comforts in Kuala Lumpur, visit our website now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please be informed that our property does not have a elevator, and access to upper floors is only available via stairs.

Additionally, public parking facilities are provided on-site and are chargeable as per local authority standard parking rate. Thank you
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.6
Based on 1368 reviews
Cleanliness: 7.4
Service: 8.2
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 7.4
Food and Beverage: 7.6
Overall Experience: 7.7
R
Rabiatul Adawiyah • solo_traveller • my
8
2026-09-05 • via Nuitee
M
Mohd Asrul Bin • family_with_children • my
2
Cons:

Kotor , bising dan facility teruk

2026-09-02 • via Nuitee
R
roslan • solo_traveller • my
8
A comfortable and convenient stay with good service.
Pros:

The hotel was comfortable and convenient for our stay. The room was clean, and the staff were friendly and helpful throughout our visit.

Cons:

The hotel is a little dated in some areas and could benefit from some refurbishment. Other than that, we did not have any major issues during our stay.

2026-09-02 • via Nuitee
W
WOWO • solo_traveller • my
4
Pros:

Location

Cons:

Stairs....no lift

2026-08-31 • via Nuitee
A
Ahmad • solo_traveller • my
9
Pros:

Very good

Cons:

Nothing

2026-08-26 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-08-25 • via Nuitee
Z
Zabihullah • couple • af
10
2026-08-22 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-08-13 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-08-13 • via Nuitee
Z
Zahidah • couple • my
8
2026-08-10 • via Nuitee
R
Richard • solo_traveller • au
3
Disappointing
Cons:

The location, the cleanliness and size of the rooms.

2026-08-08 • via Nuitee
W
Waniey • extended_group • my
10
good
Pros:

dekat dengan semuaaaa ❤️

Cons:

kena naik tangga . ayah saya sakit lutut 😭

2026-08-05 • via Nuitee
S
Samsul Amir • solo_traveller • my
7
2026-08-03 • via Nuitee
F
Fazilah • solo_traveller • my
8
Pros:

Location

Cons:

None

2026-08-03 • via Nuitee
T
Tuan Hisham Idris • solo_traveller • sg
4
Pros:

Large room..
And location... i like

Cons:

No lift.. Not 1 level of stairs.. but many, steps got to climb.That is the biggest regret I book this hotel. Maybe for younger customers is ok. But not 55yo upwards.

2026-08-02 • via Nuitee
M
Mohd • solo_traveller • my
9
2026-07-25 • via Nuitee
M
Mohd • couple • my
6
2026-07-24 • via Nuitee
M
mohammed • solo_traveller • my
1
Pros:

غير نظيفه والغرفه لها ريحه بسبب الموكيت الي فيها وتطلع درج غير مناسبه للسعر ابدا

2026-07-22 • via Nuitee
Z
Zahidah • couple • my
9
selesa
Pros:

lokasi strategik. dekat dgn kedai makan, farmasi , bank dan mall

Cons:

kena naik tangga tinggi

2026-07-22 • via Nuitee
Z
zaileza • solo_traveller • my
9
2026-07-19 • via Nuitee