The Gainsborough Bath Spa - Small Luxury Hotels of the World

Hotels
Small Luxury Hotels of the World
9.2 (4464 reviews)
Beau Street , Bath , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautifully decorated
Fantastic spa
Superb breakfast
Cons:
Noise from outside
Service charge on checkout

Categories

Cleanliness
8.7
Room had a lovely clean smell, very fresh, however, noise from outside was a concern.
Service
9.7
Staff were extremely friendly, polite, and attentive; exceptional service mentioned throughout.
Location
9.2
Perfect location, central and convenient for exploring.
Room Quality
9.2
Impressive room layout with thoughtful details; very comfortable.
Amenities
9.2
Fantastic spa facilities; highly praised by guests.
Value for Money
9.2
Overall great value considering the quality of service and amenities.
Food and Beverage
9.2
Breakfast was superb with a huge variety and delicious options.
Overall Experience
9.2
Overall a brilliant stay, will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:33

Property Description

Luxury Accommodation in the Heart of Bath

Exceptional Amenities: Enjoy access to a fitness centre, private parking, a shared lounge, and a restaurant offering exquisite dining options. Relax in the hot spring bath or unwind at the bar after a day of exploring the city.

Comfortable Rooms: Each room is equipped with modern amenities including a flat-screen TV, minibar, coffee machine, and luxurious bedding. Some rooms even feature a kitchen for added convenience during your stay.

Prime Location: Situated in the Bath City Centre district, our 5-star hotel is the perfect base for exploring nearby attractions such as The Circus Bath, Bath Abbey, and The Roman Baths. Book now for an unforgettable experience at The Gainsborough Bath Spa - Small Luxury Hotels of the World.

Important information:

The hotel is serving, breakfast and small lunch and dinner. Breakfast is served daily from 7.30 until 10.30. For guests who booked a rate including breakfast, we would be pleased to assist with pre-booking your table in our restaurant. Please contact us for assistance.
Kindly note that for guests who have booked a rate excluding breakfast, we will review your request subject to availability, the price for breakfast is £40.00 per person for our Full English Breakfast and £25 per person for Continental Breakfast.

Lunch is served from 12pm until 5pm. Afternoon Tea is served from 3pm until 5pm and would need to be pre-booked 24hours in advance.

Dinner is served from Tuesday until Thursday from 6pm until 9pm and Friday and Saturday from 6pm until 9.30pm. The restaurant is closed for dinner on Sundays and Mondays.

In-house guests will have complimentary access to the Bath House from 8am to 10am and from 7pm to 9pm daily. Access from 10am to 7pm will be exclusively reserved for guests who are having treatments in Spa Village or purchase the Spa Experience Access. Kindly note that children aged 15 years and younger are not allowed in the Spa Village.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 21 per day.

Location

Guest Reviews

9.2
Based on 4464 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.2
D
Dylan extended_group gb
10
2026-05-23 via Nuitee
N
Nimesh solo_traveller gb
10
Pros:

Everything to offer including spa facilities

2026-05-23 via Nuitee
D
David couple gb
8
Well rested and chilled out exactly what we both wanted and to be in walking distance for seeing g s
Cons:

Nothing comes to mind

2026-05-22 via Nuitee
M
Max Lorenz couple de
4
Mehr Schein als sein.
Pros:

Die Lage direkt in der Innenstadt war hervorragend auch wenn man fürs Parken 10 min zum öffentlichen Parkhaus laufen musste. Auch die Zimmer sind hochwertig eingerichtet. Leider nicht sauber. Stichwort; Bremsspur und fremde Haare im Zimmer.

Cons:

1. Auf Booking wird der Eindruck vermittelt, dass man den Poll jeder Zeit nutzen kann. Erst im Kleingedruckten sieht man dann, dass es zwei Zeitfenster hat 8-10 und 19-21 Uhr in dem man in den Pool darf. Bucht man eine Anwendung extra darf man auch außerhalb der Zeiten den Spa nutzen.
2. Frühstück inkl. Aber geht man dann Frühstücken sind plötzlich Teile des Frphstücks Aufpreispflichtig. Das sieht man aber auch erst wenn man sitzt und die Karte gereicht bekommt.
3. Sauberkeit allgemein. Es scheint so als wäre es dem Personal egal.
4. Eigenmächtige Servicefee. Auf der Rechnung war ohne Rücksprache plötzlich eine Servicefee als Tipp. „Mann könne diese streichen aber es sei ja fürs Team für den Service.“

Alles zusammen entsteht in jedem Berührungspunkt mit dem Hotel der Eindruck man soll hier gemolken werden. Krasses Beispiel: Bucht man eine Anwendung im Hotel fürs Spa zahlt man 180-200% von dem was man direkt im Spa bezahlen würde.

2026-05-22 via Nuitee
N
Norman couple gi
10
2026-05-22 via Nuitee
S
Sara couple gb
10
2026-05-22 via Nuitee
J
Jean couple gb
10
2026-05-21 via Nuitee
J
Janet couple us
7
Nice hotel but, as a person with a disability, staff never offered to assist or advise of an accessible entrance.
Pros:

Perfect location in city center. Restaurant on property was excellent. Best Caesar salad ever. Free access to the spa but only between 8-10AM and 7-9PM.

Cons:

For 3 days we struggled up and down the entrance stairs with a rollator and someone using a cane. It was only at checkout that we were told about a ramp entrance. The concierge never once offered to help carry the rollator up the stairs. He did at least help with the suitcase when we arrived.

2026-05-21 via Nuitee
M
Mark solo_traveller gb
10
Great hotel and Spa
Pros:

Lovely staff and the spa was fantastic. Bed was also very comfortable

2026-05-20 via Nuitee
D
David solo_traveller gb
9
Pros:

Polite helpful staff. Cleanliness generally and particularly in the spa.

2026-05-20 via Nuitee
B
Buckley couple gb
10
PERFECT, EXCEEDED EXPECTATION
Pros:

EVERYTHING

2026-05-20 via Nuitee
L
Lauren couple gb
10
2026-05-19 via Nuitee
X
Xavier couple fr
9
Très bonne expérience
Pros:

Très confortable dans la junior suite pour le prix d une chambre
Excellent service

Cons:

Le prix du petit déjeuner excessif

2026-05-19 via Nuitee
H
Hannah couple gb
9
2026-05-18 via Nuitee
C
Cloe couple gb
10
10/10 would definitely recommend and will 100% be coming back!
Pros:

We were kindly given an upgrade and the room was beautiful, big, clean and comfortable. The staff were exceptional and attentive. We used the Spa and that was also a lovely experience.

Cons:

The price of the breakfast was slightly too high and possibly could be lowered?

2026-05-18 via Nuitee
J
Jane couple gb
9
2026-05-18 via Nuitee
P
Peter couple gb
9
2026-05-17 via Nuitee
E
Eef couple gb
8
2026-05-17 via Nuitee
S
Sommer solo_traveller au
10
2026-05-17 via Nuitee
C
Chloe solo_traveller gb
10
2026-05-16 via Nuitee