Mountain Vista Inn & Suites - Walking Distance to the Island

Hotels
6.9 (3786 reviews)
2647 Parkway , Pigeon Forge , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms for families
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.06
Multiple mentions of unclean rooms and dirty conditions.
Service
7.03
Staff needs improvement in housekeeping and overall service.
Location
10
Located near attractions, with several reviews highlighting the convenience.
Room Quality
6.07
Several complaints about outdated and poorly maintained rooms.
Amenities
6.02
Some amenities described as outdated or broken.
Value for Money
7.05
Customer dissatisfaction with pricing versus quality.
Food and Beverage
6.01
Limited offerings noted, with some complaints about quality.
Overall Experience
7.96
Mixed feedback with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:28

Property Description

Convenient Location
Located just steps away from popular attractions like the Dolly Parton Pirate Show and a short distance from the heart of Pigeon Forge, Mountain Vista Inn & Suites - Parkway offers a prime spot for your stay.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring flat-screen TVs, private bathrooms with complimentary toiletries, and convenient microwaves for your convenience. Stay connected with complimentary WiFi during your visit.

Relaxing Sun Terrace
Unwind and soak up the sun on the hotel's sun terrace, offering a peaceful retreat after a day of exploring the nearby sights.

Experience comfort and convenience at Mountain Vista Inn & Suites - Parkway. Book now for a memorable stay in Pigeon Forge!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

6.9
Based on 3786 reviews
Cleanliness: 5.06
Service: 7.03
Location: 10
Room Quality: 6.07
Amenities: 6.02
Value for Money: 7.05
Food and Beverage: 6.01
Overall Experience: 7.96
T
Tammy • solo_traveller • us
3
Save money here but don't expect much else.
Pros:

Location to the island and price

Cons:

Hotel needed updated . Bathroom was very small. Light above sink didnt work. Saw what we thought to be roaches on the community deck but not in the room thank God. Friends room there had hair in the corner , stains on the sofa, Outlets didnt work but by the sink. Ceiling fan very dirty.

2026-05-30 • via Nuitee
F
Frankie • couple • us
10
We loved everything about this place that’s why it been the only place we will stay and has been the only place for the
Pros:

We loved everything

2026-05-30 • via Nuitee
K
kevin • solo_traveller • us
5
Pros:

The pool and location

Cons:

We had the 3 bedroom room and there was no storage for your clothes and you had to walk thru one bedroom to get to the back bedroom

2026-05-30 • via Nuitee
S
Sanor • family_with_children • us
10
2026-05-30 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Very friendly and in a good location

2026-05-29 • via Nuitee
S
SarahPennington • solo_traveller • us
10
Pros:

Very clean, close to everything

2026-05-29 • via Nuitee
D
DeAnn • solo_traveller • us
7
2026-05-29 • via Nuitee
A
Alta • couple • us
10
2026-05-29 • via Nuitee
R
Ronin24 • couple • us
8
Good value for what you get. Will stay again.
Pros:

Good location and clean room

Cons:

No hair dryer in room and my wife had to walk aroind with wet hair all day the next morning

2026-05-28 • via Nuitee
M
Megan • family_with_children • us
5
It was fair but definitely could of been way better :)
Pros:

I liked that it was right near everything down town

Cons:

Microwave didn’t work in the room .. they did let me go back where the staff microwave was at and heat my food up but had no other room to offer me or another microwave.. also the pool was freezing cold!

2026-05-28 • via Nuitee
C
Chris • solo_traveller • us
10
2026-05-28 • via Nuitee
J
Jennifer • family_with_children • us
1
I will never stay at this property again.
Pros:

Nothing

Cons:

Everything it was nasty

2026-05-28 • via Nuitee
L
lizeths314 • Family
2
Should be condemned!!
Pros:

Pictures they advertise are photoshopped!!
This place is the most disgusting hotel we have ever been to! The front desk area smells muggy, the elevator smells like sewer, pool is green, bugs on the bed, finger prints on the walls and light switch. Beds have stains, bathroom has mold and rust on the ceiling tiles, sink fills up when washing hands, ceiling is peeling and the front desk lady had the audacity to act shocked!! I felt gross just standing there. We were given room 705 I had to go buy Clorox wipes to wipe down all our bags from just being exposed to the environment. This place needs to be condemned!

2026-05-27 • via Tripadvisor
H
Heather • family_with_children • us
7
2026-05-27 • via Nuitee
P
peggy • family_with_children • us
9
Pros:

The room was big enough for my family

Cons:

Check in was delayed by a hour and a half and the pool was not heated they turn heater off and then turn it on they need to leave it on

2026-05-26 • via Nuitee
W
William • couple • us
2
We will never stay at this place again
Pros:

Nothing

Cons:

Everything

2026-05-26 • via Nuitee
T
Tracy • family_with_children • us
8
2026-05-26 • via Nuitee
L
Lindsey • family_with_children • us
1
Pros:

Location

Cons:

Dirty, pool not clean, parking, staff, rooms smell

2026-05-26 • via Nuitee
C
crystal • family_with_children • us
7
Would stay again if these issues are resolved.
Pros:

Love where it’s at. The young man at the front desk helped me out. I left my driver license by accident. And he made sure he got it back to me.

Cons:

The only problem we really had is the room could stand to be better cleaned. The rooms are nice but you can see dirt and other stuff. The towels need to be cleaner. Even though they were white. They brought bath stuff that was supposed to be clean but you can see they were stained. Stained towels or wash towels should never be used. Also online it said complimentary breakfast was provided. The only breakfast they had was coffee and juice.

2026-05-25 • via Nuitee
J
Josiah • couple • us
8
Overall our weekend was amazing just the beds wasn’t the best. Will be coming back eventually. The room was spotless ver
Pros:

The location it was in just the outside is a bit outdated.

Cons:

The only thing was the beds wasn’t too comfortable at all. The whole weekend we was waking up sore because the beds were so stiff.

2026-05-25 • via Nuitee