The Columbia

Hotels
7.8 (6208 reviews)
95-99 Lancaster Gate , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Old bathrooms
Variable cleanliness

Categories

Cleanliness
6.76
Mixed reviews regarding cleanliness; noted issues with dirty towels and general upkeep.
Service
8.73
Generally positive feedback on staff friendliness and helpfulness.
Location
9.27
Many reviews praised the central and convenient location of the hotel.
Room Quality
7.22
Rooms generally seen as adequately sized but some were noted as old or small.
Amenities
7.75
Standard amenities but some areas, like bathrooms, need updating.
Value for Money
6.71
Perceived as overpriced given the condition of the hotel.
Food and Beverage
8.26
Positive feedback on breakfast variety but missed some items.
Overall Experience
7.73
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Central Location and Stunning Views
The Columbia Hotel in London offers a prime location just a short walk from Lancaster Gate Tube station, providing easy access to the city's attractions. With views overlooking Hyde Park and Kensington Gardens, guests can immerse themselves in the beauty of London's greenery.

Comfortable Rooms and Convenient Amenities
Each room at the Columbia Hotel is thoughtfully equipped with modern conveniences such as a flat-screen TV, tea/coffee making facilities, and a private bathroom with complimentary toiletries. The 24-hour front desk ensures that guests have everything they need for a comfortable stay.

On-Site Bar and Free WiFi
Guests can unwind at the on-site bar and lounge, enjoying a selection of food and drinks. Free WiFi in public areas allows for easy connectivity throughout the property. Start your day with a Continental breakfast To Go before heading out to explore the nearby attractions.

Book your stay at the Columbia Hotel for a memorable London experience!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply. Bookings made with a breakfast package include a Continental buffet: croissants and rolls with preserves, sweet pastries, cereals, cheese, ham, fruit, tea, coffee, fruit juice. Take-away box available on request.

The Columbia Hotel is a non-smoking establishment and respectfully ask guests to adhere to this policy. If a room has been smoked in, it shall be necessary to apply a charge of GBP 150.00 to the room account to cover additional costs such as +deep cleaning and the necessity of having to put the room off for the following days guest arriving.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LCY

Location

Guest Reviews

7.8
Based on 6208 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 7.73
N
nadia • couple • fr
5
2026-09-19 • via Nuitee
M
Merja • solo_traveller • fi
8
Merja L
Pros:

Sijainti ja henkilökunta

Cons:

Huone hieman ahdas, vanha kokolattiamatto epämiellyttävä ja mahdollisuus huoneen tuulettamiseen huono.

2026-09-19 • via Nuitee
G
Gwen • couple • at
10
Sehr schönes Hotel an Kensington Gardens
Pros:

Wir haben uns im Columbia sehr wohl gefühlt. Das Hotel ist schon älter und wirkt zu unterschiedlichen Zeitpunkten renoviert, was ihm aber seinen Charme gibt. Die Räume des Frühstücks sind tagsüber zugänglich und sind auch die Hotelbar. Das Zimmer war groß und sehr stilvoll. Es gibt zwei Aufzüge. Direkt gegenüber vom Hotel ist ein Eingang zu den Kensington Gardens.

2026-09-19 • via Nuitee
N
Nicole • extended_group • de
10
Wundervoll, immer wieder gerne.
Pros:

Die Lage des Hotels ist super, auch die direkte Erreichbarkeit von Bushaltestellen und U-Bahn'Stationen. Das Hotel selbst ist auch wundervoll, die Mitarbeiter sehr freundlich und hilfsbereit. Wir werden kein anderes Hotel ausser das Columbia in London wählen, waren nun schon dreimal dort.

2026-09-18 • via Nuitee
S
Sally • couple • gb
8
Staff on reception super friendly. Breakfast was lovely & fresh. Great lift really roomy
Pros:

Our twin room was pretty long & even had a 3rd bed. The hotel is dated but was very clean and dead opposite Hyde park & Kensington Gardens 😊

Cons:

Just think the TV’s volumes looking at as the room next doors tv was very loud and we could even hear other tv ‘s walking along to the lift. Apart from that all good

2026-09-18 • via Nuitee
C
camila • family_with_children • ar
8
La verdad el hotel está muy bien ubicado, el desayuno es excelente y el personal es muy educado.
Pros:

El desayuno

Cons:

Podría ser mejor los horarios que hacen las habitaciones

2026-09-17 • via Nuitee
G
Gianluca • extended_group • it
7
Ideale per un breve soggiorno
Pros:

La posizione , la struttura esterna e la lobby .

Cons:

I bagni avrebbero bisogno di una totale ristrutturazione , camere accoglienti e letti comodi

2026-09-17 • via Nuitee
S
Simon • solo_traveller • gb
9
Pros:

The location is as good as ever, the breakfast well stocked and the rooms were always clean and warm.

Cons:

Bathroom had a dripping tap which needed looking at.

2026-09-17 • via Nuitee
R
Ryan • couple • au
10
2026-09-16 • via Nuitee
M
Marga • solo_traveller • nl
7
2026-09-16 • via Nuitee
C
Christine and Brendan • family_with_children • au
10
Lovely. Would definitely recommend.
Pros:

The location is amazing. We were able to walk across to Kensington Gardens and also enter Paddington for meals. Such a beautiful area. Staff were very friendly and helpful.

Cons:

It is older hotel bathroom pretty original but still quaint.

2026-09-15 • via Nuitee
C
Christabel • extended_group • gb
9
Wonderful stay for guests, and a fantastic venue for my grand daughter's wedding.
Pros:

From the start of our visit, staff were very helpful, welcoming and friendly. Hotel is roomy, comfortable, and breakfast was delicious and varied.

Cons:

Cannot think of anything.

2026-09-14 • via Nuitee
T
Tomas_Prague • couple • cz
4
Pros:

Slušný hotel s Anglickou atmosférou.

Cons:

Velice chudá snídaně. Pod pojmem "kontinentální" snídaně je zde velice málo slaných věcí k snídani. Jen dva druhy šunky, jeden salám a dva druhy plátkového sýru, máslo a margarín, nic víc. Žádná vejce, žádný teplý bufet, žádná zelenina, žádné dochucovací prostředky, nic. Sladkého je víc, ale také nic moc.

2026-09-14 • via Nuitee
P
Pezzi • couple • it
8
Semplice ma piacevole
Pros:

La costruzione stessa e la posizione

Cons:

I bagni

2026-09-13 • via Nuitee
O
Olsen • extended_group • no
7
Pros:

Bra god mat og service

Cons:

Burde ha hvert air condition

2026-09-12 • via Nuitee
H
Helen • solo_traveller • nz
10
Made my trip to London a breeze
Pros:

Central and so easy to get anywhere with tube a few minutes away and a bus stop right outside. Clean with fantastic staff and great rock history

Cons:

Nothing

2026-09-11 • via Nuitee
M
Marcin • solo_traveller • pl
8
2026-09-11 • via Nuitee
A
Aleksandar • solo_traveller • mk
9
2026-09-11 • via Nuitee
N
Nadia de Weerdt • solo_traveller • nl
7
2026-09-11 • via Nuitee
A
Ana • extended_group • pt
7
2026-09-10 • via Nuitee