Mato Grosso Palace Hotel

Hotels
8.4 (1339 reviews)
Rua Joaquim Murtinho, 170 - Centro , Cuiabá , br
+55 65 4042-6699

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service from staff
Good breakfast options
Cons:
Old room furnishings
Cleanliness issues reported

Categories

Cleanliness
7.65
Some guests reported issues with room cleanliness and maintenance.
Service
9.15
High praise for the staff's attentiveness and helpfulness.
Location
8.15
Central location but with limited options nearby.
Room Quality
7.15
Several complaints about the old furnishings and maintenance issues.
Amenities
8.65
Good amenities with a nice breakfast offered.
Value for Money
9.15
Considered a good deal by many guests.
Food and Beverage
8.65
Consistently high marks for breakfast.
Overall Experience
8.65
Overall positive experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Central Location
Situated in the heart of Cuiabá, Mato Grosso Palace Hotel offers convenience and accessibility to key city attractions and amenities.

Comfortable Accommodation
Experience air-conditioned rooms equipped with modern amenities such as cable TV, minibar, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities
Indulge in the daily breakfast buffet, stay active at the fitness centre, and make use of the business centre, all designed to enhance your overall experience at Palace Mato Grosso.

Ready to experience comfort and convenience in Cuiabá? Book your stay at Mato Grosso Palace Hotel now!

Important information:

Please note that only small pets are allowed for a surcharge. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGB

Location

Guest Reviews

8.4
Based on 1339 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.15
Room Quality: 7.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 8.65
F
Frank • extended_group • br
9
2026-09-12 • via Nuitee
C
Camila • family_with_children • br
8
2026-09-11 • via Nuitee
S
Solange • family_with_children • br
1
Insegurança
Pros:

Limpeza

Cons:

Durante a noite às 01:14:58 a porta do quarto abriu, fiquei apavorada, com medo, pedi providência da recepção e não foi possível visto que o recepcionista fica sozinho. Deixei o pedido por escrito e o gerente só me retornou pela tarde após falar ser caso de polícia.

2026-09-10 • via Nuitee
P
Paula • couple • br
7
Tem um bom custo beneficio, especialmente para quem vai a trabalho.
Pros:

Para quem vai a trabalho, serve muito bem.

Cons:

Estava tudo ok.

2026-09-07 • via Nuitee
D
Daniela • solo_traveller • br
9
2026-09-07 • via Nuitee
C
Caroline • solo_traveller • br
10
2026-09-07 • via Nuitee
R
Ryan • solo_traveller • br
8
Melhoria nessa parte
Cons:

Atendimento da recepção
O atendimento da recepção deixou bastante a desejar. O tempo de espera para a liberação antecipada do quarto foi excessivo, causando transtorno e demonstrando falta de agilidade no atendimento. Solicito que sejam avaliados e aprimorados os procedimentos de liberação antecipada, buscando mais rapidez, organização e, principalmente, uma comunicação mais clara com o hóspede.

2026-09-07 • via Nuitee
R
Ricardo aurelio • solo_traveller • br
8
2026-09-03 • via Nuitee
R
ROBSON • solo_traveller • br
9
2026-09-03 • via Nuitee
E
Ezequiel • family_with_children • br
8
2026-09-02 • via Nuitee
A
André • solo_traveller • br
7
2026-09-01 • via Nuitee
L
Lohane • solo_traveller • br
10
amei a estadia, o hotel, a equipe e o café da manhã.
Pros:

as camas são super confortáveis, e os quartos tem excelente isolamento acústico, não ouvi nada dos quartos adjacentes. o café da manhã muito bem servido e uma delícia! os colaboradores são extremamente simpáticos, educados e solícitos.

2026-09-01 • via Nuitee
J
Jeferson • couple • br
8
2026-08-31 • via Nuitee
H
Hugo • solo_traveller • br
10
Pros:

Limpeza!!!

2026-08-29 • via Nuitee
E
Erika Akemi • solo_traveller • br
10
Hotel de qualidade
Pros:

Café da manhã, restaurante, chuveiro, quartos, localização

Gostaria de agradecer a cordialidade do colaborador Pablo do restaurante. Sempre solícito, de extrema simpatia e uma alegria diferenciada. Um exemplo a ser seguido.

2026-08-28 • via Nuitee
N
Nicole • couple • it
9
2026-08-26 • via Nuitee
E
Eneida • solo_traveller • br
8
2026-08-23 • via Nuitee
R
Raphaela • couple • br
7
2026-08-23 • via Nuitee
C
Carlos Eduardo • couple • br
7
2026-08-21 • via Nuitee
A
Alene • solo_traveller • br
8
2026-08-21 • via Nuitee