Cathayana Hotel

Hotels
•
Independent
8.1 (2284 reviews)
A41/3, Lorong Tun Ismail 5 , Kuantan , MY
60-9-5172000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Free self parking

Review Highlights

Pros:
Comfortable stay
Good location
Helpful staff
Cons:
Noise issues
Smelly pillows
Old facilities

Categories

Cleanliness
7.35
Some reviews highlight issues like a smelly pillow and dirty air conditioning.
Service
8.85
The staff are frequently described as helpful and friendly.
Location
8.35
Many reviews praise the strategic and convenient location near amenities.
Room Quality
7.35
Several guests noted large rooms but also mentioned issues with old mattresses and unclear TV images.
Amenities
8.35
The hotel offers good amenities, but there are complaints about the breakfast variety.
Value for Money
8.35
Guests generally feel they received good value for their stay.
Food and Beverage
7.85
Breakfast is described as good, but there were suggestions for improvement in variety.
Overall Experience
8.35
The general consensus is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Modern Hotel Built in 2015

Convenient Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.

Comfortable Rooms with Free Wi-Fi
Make yourself at home in one of the 110 air-conditioned rooms featuring minibars and flat-screen televisions. Enjoy complimentary wireless internet access to stay connected during your stay.

Plan your stay at Cathayana Hotel and experience comfort and convenience in Kuantan. Book now to explore the nearby attractions and enjoy a memorable stay!

Important information:

* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

8.1
Based on 2284 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
W
Wen Foong • solo_traveller • my
8
Pros:

家庭房的空间很大

Cons:

地板与浴室的地上有很多头发

2026-07-04 • via Nuitee
S
Salleh • extended_group • my
7
Pros:

Breakfast simple and good

Cons:

Wifi poor for customers

2026-07-04 • via Nuitee
N
NOR AIN BINTI • solo_traveller • my
7
2026-07-04 • via Nuitee
M
M Fuad • couple • my
7
2026-07-03 • via Nuitee
N
Nudzeri • solo_traveller • my
8
Pros:

Counter service very nice, comfortable ,bed ,room all clean no itch

Cons:

If have mirror on table easy to make up and shower if can flexible but still ok

2026-07-01 • via Nuitee
W
Wen Foong • solo_traveller • my
8
2026-06-30 • via Nuitee
F
Fadzlina • family_with_children • my
10
2026-06-30 • via Nuitee
M
Mohd Yusri • solo_traveller • my
8
Got big room with 2 bedroom
Pros:

With free parking

Cons:

No

2026-06-27 • via Nuitee
A
Azizan • couple • my
9
2026-06-27 • via Nuitee
M
MC • family_with_children • sg
8
Short trip for family. Grab was available to get anywhr aroudn the city.Daily breakfast with local specialties, as well
Pros:

Breakfast. Good price.

Cons:

Shower area has lots of soap scums/stains.
Rain shower shower system.
Dont forget to pack slippers to wear during shower.LOL

2026-06-26 • via Nuitee
R
Redzuan Mukhtar • extended_group • my
5
Pros:

Hotel mudah dicari, staff mesra. breakfast sederhana sedap. bilik luas.

Cons:

Tiada sejadah, peti ais dalam bilik air, parking sempit,

2026-06-26 • via Nuitee
L
Lily • solo_traveller • my
8
2026-06-26 • via Nuitee
N
Norlela • extended_group • my
9
2026-06-22 • via Nuitee
H
Hanis • couple • my
10
2026-06-21 • via Nuitee
A
Adidah • solo_traveller • my
7
2026-06-20 • via Nuitee
A
Asroha • solo_traveller • my
4
Just ok
Pros:

Room is spacious and Breakfast was good

Cons:

My room has no air conditioning

2026-06-20 • via Nuitee
S
Sapinah • solo_traveller • my
7
Pros:

Staff friendly, kemudahan lengkap, parking ada walaupun agak sempit, breakfast ada, berdekatan ngan mydin.

Cons:

Kebersihan mengecewakan. Hujung2 dinding bawah kat toilet kotor. Tempat persalinan pun kotor. Belakang mangkuk tandas atas lantai pun kotor.

2026-06-19 • via Nuitee
S
Sathsimeran • solo_traveller • my
7
Pros:

clean room

Cons:

Shower 🚿 need to be more flexible instead install on the celling.

2026-06-19 • via Nuitee
N
Norizahwati • couple • my
7
2026-06-17 • via Nuitee
S
Shinoppi • couple • sg
8
Good location and friendly staff
Pros:

The staff are friendly. Location is very convenient. It closes to restaurants, markets, ATM and a laundry shop. Nice local breakfast, too.

Cons:

The bathroom is spacious. I like the design, but the water tab is wobbling and leaking. The shower-head is fixed in the ceiling that I cannot get to use it.

2026-06-16 • via Nuitee