Cathayana Hotel

Hotels
•
Independent
8.1 (2284 reviews)
A41/3, Lorong Tun Ismail 5 , Kuantan , MY
+60 9-517 2000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Free self parking

Review Highlights

Pros:
Comfortable stay
Good location
Helpful staff
Cons:
Noise issues
Smelly pillows
Old facilities

Categories

Cleanliness
7.35
Some reviews highlight issues like a smelly pillow and dirty air conditioning.
Service
8.85
The staff are frequently described as helpful and friendly.
Location
8.35
Many reviews praise the strategic and convenient location near amenities.
Room Quality
7.35
Several guests noted large rooms but also mentioned issues with old mattresses and unclear TV images.
Amenities
8.35
The hotel offers good amenities, but there are complaints about the breakfast variety.
Value for Money
8.35
Guests generally feel they received good value for their stay.
Food and Beverage
7.85
Breakfast is described as good, but there were suggestions for improvement in variety.
Overall Experience
8.35
The general consensus is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Modern Hotel Built in 2015

Convenient Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.

Comfortable Rooms with Free Wi-Fi
Make yourself at home in one of the 110 air-conditioned rooms featuring minibars and flat-screen televisions. Enjoy complimentary wireless internet access to stay connected during your stay.

Plan your stay at Cathayana Hotel and experience comfort and convenience in Kuantan. Book now to explore the nearby attractions and enjoy a memorable stay!

Important information:

* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

8.1
Based on 2284 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
Y
YONG • solo_traveller • my
7
2026-07-24 • via Nuitee
M
MOHD JAINI • extended_group • my
8
I will stay here when I come to Kuantan and would recommended to stay here.
Pros:

The room was spacious and clean,the breakfast was good with many varieties.The location was in the center of the town.
surrounded by the mall and market.Near to Mydin mall.

2026-07-23 • via Nuitee
R
Rokiah • extended_group • my
10
Cheap & affordable with excellent facilities
Pros:

In the town centre with many facilities

Cons:

None

2026-07-21 • via Nuitee
D
Daniel • couple • my
10
2026-07-18 • via Nuitee
W
WAN ADLI AFIQ • couple • my
10
Had a wonderful stay at Cathayana Hotel Kuantan! The staff were friendly, the room was clean and comfortable, and the lo
Pros:

The check-in process was smooth, and the staff were friendly, welcoming, and professional. My room was clean, spacious, comfortable, and well-maintained. The bed was especially comfortable, which made for a great night’s sleep.

The hotel’s location is very convenient, with easy access to restaurants, shopping areas, and other attractions around Kuantan. Everything I needed was just a short distance away.

Overall, Cathayana Hotel offers great value for money. I truly enjoyed my stay and would definitely choose this hotel again on my next visit to Kuantan. Highly recommended to anyone looking for a clean, comfortable, and affordable place to stay.

Thank you to the entire Cathayana Hotel team for your excellent hospitality!

2026-07-17 • via Nuitee
I
Iskandar Shah • couple • my
9
2026-07-17 • via Nuitee
A
Adilah • extended_group • my
7
2026-07-16 • via Nuitee
S
Siti • solo_traveller • my
6
Pros:

fast check in and out process

Cons:

The breakfast food was bland. they had options but could improve on the taste. Breakfast area is at the hotel lobby, which i find it not comfortable as it is an open space and it was hot. Aircond was not functioning or nit sufficient to cater the area.

2026-07-11 • via Nuitee
Y
Yue Hon Chin • solo_traveller • my
9
2026-07-11 • via Nuitee
R
Ramle • extended_group • my
9
Convenient and Easy
Pros:

the location of this hotel is very near to everything that I need. Although it is at the central, it is not so noisy. you can just walk to the nearby restaurant if you are not used to drive in Kuantan.

Cons:

nothing that i can remember

2026-07-07 • via Nuitee
E
Elly • extended_group • de
2
Pros:

Spacious room

Cons:

Old worn furnitures & layout. Dusty room.
It was loud at night, we couldn't sleep

2026-07-06 • via Nuitee
A
Asahari • family_with_children • my
9
Pros:

the breakfast best menu their had.

Cons:

nothing..everything is good.

2026-07-06 • via Nuitee
C
Chong Shiun Hoong • solo_traveller • my
8
Pros:

Very hot shower.

Cons:

Road side racing during saturday nite.

2026-07-06 • via Nuitee
W
Wen Foong • solo_traveller • my
8
Pros:

家庭房的空间很大

Cons:

地板与浴室的地上有很多头发

2026-07-04 • via Nuitee
N
NOR AIN BINTI • solo_traveller • my
7
2026-07-04 • via Nuitee
S
Salleh • extended_group • my
7
Pros:

Breakfast simple and good

Cons:

Wifi poor for customers

2026-07-04 • via Nuitee
M
M Fuad • couple • my
7
2026-07-03 • via Nuitee
N
Nudzeri • solo_traveller • my
8
Pros:

Counter service very nice, comfortable ,bed ,room all clean no itch

Cons:

If have mirror on table easy to make up and shower if can flexible but still ok

2026-07-01 • via Nuitee
F
Fadzlina • family_with_children • my
10
2026-06-30 • via Nuitee
W
Wen Foong • solo_traveller • my
8
2026-06-30 • via Nuitee