Candlewood Suites Erie by IHG

Hotels
Candlewood Suites
6.6 (361 reviews)
2020 Edinboro , Erie , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Poor maintenance
Inadequate food options

Categories

Cleanliness
4.36
Multiple reviews indicated issues with cleanliness, particularly in bathrooms and kitchens.
Service
7.83
Staff were described as friendly and helpful, but there were complaints about their follow-through.
Location
8.87
Several reviews mentioned a convenient location near shopping and restaurants.
Room Quality
5.82
Rooms had some positive aspects, like size, but cleanliness issues detracted from the overall quality.
Amenities
6.85
Amenities like a fridge and coffee availability were noted positively, but there were issues with maintenance.
Value for Money
6.81
Guests felt the price was reasonable considering the location, though cleanliness issues impacted perceived value.
Food and Beverage
5.36
Breakfast offerings were minimal and poorly stocked, leading to dissatisfaction.
Overall Experience
6.93
Overall, experiences varied widely, combining both high positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:07

Property Description

Welcome to Candlewood Suites Erie!

Modern Amenities: Enjoy our well-equipped rooms with a flat-screen TV, microwave oven, stovetop, and toaster. Stay productive at the desk provided and keep your clothes wrinkle-free with an iron in your room.

Fitness and Fun: Take advantage of our fitness center to stay active during your stay. And don't forget our barbecue facilities for a delightful outdoor dining experience.

Convenient Location: Situated just 7 km from Erie, our hotel offers easy access to the Pennsylvania Region's attractions.

Book your stay at Candlewood Suites Erie today for a comfortable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Location

Guest Reviews

6.6
Based on 361 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.87
Room Quality: 5.82
Amenities: 6.85
Value for Money: 6.81
Food and Beverage: 5.36
Overall Experience: 6.93
W
William solo_traveller us
5
A bit of a dump. I would stay somewhere else for that price.
Pros:

Price

Cons:

We only had one towel, the place seemed a bit run down, and the coffee maker in the lobby did not work.

2026-08-17 via Nuitee
S
Sanjit solo_traveller us
1
Sad
Pros:

Dirty. Coffee pot has a used filter and old coffee residue with mold. The room smelled and the front desk sprayed air freshener. Someone’s left over drinks in fridge. Generally grungy

Cons:

As above. Staff nice but not able at o make up for the property shortcomings

2026-08-09 via Nuitee
J
Jason couple us
4
Not worth the price
Pros:

Front desk people

Cons:

Dirty , had blood stains on the towels and only super hot water in showers no warm or cold

2026-08-03 via Nuitee
R
Roshawn extended_group us
10
2026-07-20 via Nuitee
L
Lambo couple us
10
Cons:

They get my bed wrong all the time the size

2026-07-11 via Nuitee
L
Lambo couple us
10
2026-07-07 via Nuitee
J
JAMES solo_traveller us
9
Pros:

Stayed here due to proximity to Primanti Brothers

Cons:

Kind of expensive for a Monday night stay

2026-06-27 via Nuitee
S
Stacey couple us
8
2026-05-27 via Nuitee
L
Lucinda solo_traveller us
10
Pros:

Staff was very friendly, hotel was clean and the room was perfect. Location was awesome for shoping and dining. We will definitely stay here every time we visit Erie.

2026-05-25 via Nuitee
N
NIcholas couple us
6
Pros:

It was a nice facility and easy to navigate.

Cons:

Our room seemed either rushed or not cleaned at all. The bathroom had hair everywhere, even on the door hinges, tub, and floor. There was an obvious contact lens on the bathroom floor. The beds just had sheets and blankets on them, there was no tuck at the bottom, which is okay normally because I untuck, but coming into the room, it just felt undone.

2026-05-18 via Nuitee
J
John extended_group us
7
Pros:

Good location

Cons:

One luggage cart that was never there

2026-05-16 via Nuitee
L
Libralady Friends getaway Wheeling, West Virginia
4
Not the cleanest!
Pros:

After two decent stays at this hotel, this one did not rise to that level. While the bed was comfortable, upon arrival, the sheets and comforter/cover were billowing out the bottom of the bed, not tucked in, and we had to do that ourselves. The bathroom floor was filthy. While cleaning up some spilled water with paper towels, the towels came up covered with dirt...they don’t mop too often in there. Also, there was a small pile of dirt in the corner of the floor by the tub that was easy to see while sitting on the toilet. Who leaves a little pile of dirt like that? It was disgusting.

We did not use the kitchen area, but it didn’t look like there were many plates and glasses. There is a full size refrigerator and stove, though.

After this experience, we will not be staying here again.

2026-05-08 via Tripadvisor
J
Jessica couple us
1
2026-03-29 via Nuitee
J
Jessica couple us
1
Staff and management was incredibly rude and they lie about everything
2026-03-29 via Nuitee
J
Jessica couple us
1
Pros:

Nothing

Cons:

Staff was rude and inconsiderate I’m reporting them the man at the front desk for third shift was under the influence threatening me to call the police and when I told them call he then refused so they didn’t see how high he was all in all this property stunk

2026-03-29 via Nuitee
J
Jessica couple us
1
Management was highly rude
2026-03-29 via Nuitee
J
Jessica couple us
1
Management and third shift do drugs together
2026-03-29 via Nuitee
J
Jessica solo_traveller us
1
Drug addicts all thru there including workers
2026-03-29 via Nuitee
C
Charise solo_traveller us
1
Horrible! I'd sleep in my car before staying at this hotel again.
Pros:

The mini kitchen in my room, even though the refrigerator was dirty. That's it!!

Cons:

The staff was very rude, my room hadn't even been cleaned yet, there was no continental breakfast, the ice machine was broken. I could go on but I won't.

2026-03-25 via Nuitee
A
Aukeshia couple us
10
2026-03-22 via Nuitee