Nautilus Sonesta Miami Beach

Hotels
•
Sonesta Hotels
9.4 (2953 reviews)
1825 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.84
Multiple mentions of poor room cleanliness and poor food quality.
Service
10
Staff were described as helpful and pleasant, with some mention of organization issues.
Location
10
Location is frequently praised for being excellent and convenient.
Room Quality
8.84
Concerns over noise levels and lack of soundproofing.
Amenities
9.34
Amenities received positive feedback but with some concerns about construction noise.
Value for Money
9.84
Mixed opinions on the pricing of services and amenities.
Food and Beverage
8.34
Food quality was criticized, particularly in the restaurant and breakfast service.
Overall Experience
10
Overall experience was mostly positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:38

Property Description

Luxurious Oceanfront Property

Outdoor Pool and Spa Services: Relax in style at the outdoor pool surrounded by cabanas and indulge in rejuvenating spa services.

Elegant Rooms with Modern Amenities: Experience luxury in every detail with dark wood furnishings, leather accents, and modern amenities including a 48-inch flat-screen TV. Some rooms offer stunning balcony views.

Convenient Facilities and Dining Options: Enjoy direct beach access with lounging chairs and full food and beverage service. Take advantage of the 24-hour fitness centre and dine at the Nautilus Cabana Club for delicious meals.

Experience the epitome of luxury and relaxation at Nautilus. Book your stay now to create unforgettable memories.

Important information:

Please note the resort fee includes:
-Beach chairs (2 per room)
-Wireless internet
-Fitness center access
-Two Nautilus bottles of water upon arrival.
-Complimentary bike rental services

Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details.

Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note our pool will be closed from Nov 3 to Nov 30 2025; Guests will receive free beach umbrellas during this time.

Please note the resort fee includes: -Beach chairs (2 per room) -Wireless internet -Fitness center access -Two Nautilus bottles of water upon arrival. -Complimentary bike rental services Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details. Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note, beginning March 2026, Nautilus Sonesta Miami Beach will embark on a bold, $40 million renovation as we prepare for our next chapter: The James Nautilus Miami Beach, anticipated to debut in  Fall 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Mar 3, 2026 until Sun, May 31, 2026
Bar is closed from 2026-09-30 until 2026-03-20
Fitness center is closed from 2026-07-31 until 2026-03-02
Fitness center is closed from 2026-09-30 until 2026-03-20

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9.4
Based on 2953 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 9.84
Food and Beverage: 8.34
Overall Experience: 10
B
Bradley • couple • au
8
Love the location and the staff were fantastic
Pros:

The view and location

Cons:

Only the fact it is under renovation

2026-05-29 • via Nuitee
M
Maria • extended_group • us
10
The staff of the hotel is very friendly, helpful , they really know how to provide excellent customer service .
Pros:

the hotel was under construction but the staff make the trip amazing, their customer service is a great service.

Cons:

nothing

2026-05-26 • via Nuitee
D
Davon • couple • us
10
2026-05-23 • via Nuitee
P
Pascual • solo_traveller • ar
10
2026-05-21 • via Nuitee
J
Jürg • extended_group • ch
1
happy that we spent only one night
Pros:

Err, that's a very good question. I loved the beach part, that's at the moment the only part where it was tolerable to stay. The guys at the beach as well do there job with a certain grandezza under the given circumstances.

Cons:

We really used to like to come to the Nautilus Hotel. It used to be one of the most reasonable hotels in SoBe with direct beach access. We loved the rooms with sea view. At the moment the place is just in the middle of a huge costuction site und under construction itself. Lobby, restaurant and pool bar are closed. I asked the lady at the counter if the pool was open. Yes it was indeed, but it was not the place you want to spend any time with all the noise, dust, animal shit and no pool bar. I think it would be more honest to close the place down for the time being. I feel very sorry for the guests who have to endure more than 1 night. Our room was dated and the view led to the windowless fassade next door. The breakfast was a joke.

2026-05-21 • via Nuitee
A
abdullah • solo_traveller • sa
1
“The stay was disappointing due to ongoing maintenance, lack of basic amenities, constant disturbance, and poor overall
Pros:

Nothing

Cons:

* Maintenance work taking place throughout the property.
* Water supply was completely shut off, with the hotel only informing guests it would be unavailable between 11 AM and 4 PM.
* No hot water available at all, even after the maintenance was supposedly completed.
* Constant noise, drilling, and construction disturbance, despite this being marketed as a luxury and relaxation-focused property.
* Basic luxury amenities commonly expected in reputable hotels were missing — no bathrobes and no slippers provided.
* Only one elevator available, and it smelled strongly of maintenance chemicals and was noticeably dirty.
* Even the outdoor seating required an additional charge of $35 per person.

2026-05-15 • via Nuitee
K
Kristy • family_with_children • us
10
Would stay again
Pros:

Location!!! Great Location for what we wanted to do.

Cons:

Construction but they took care of us with the cost because of it. Loved that it was right on the beach! There was an African American gentleman named Jeremy or Jeremiah that assisted us. It was absolutely amazing and took amazing care of us. He made the annoyance of construction bearable

2026-05-05 • via Nuitee
T
Tanaka • couple • us
7
2026-05-04 • via Nuitee
J
joshdotp • Business • Venice, Los Angeles, California
2
I’ve traveled the world. This is the worst hotel on the planet. I’d rather sleep on the sidewalk in a tent.
Pros:

The worst hotel I’ve ever stayed in. I’ve traveled to 30+ countries. I’ve stayed in 300+ hotels on HotelTonight. I’m a power user of AirBnB. This takes the cake. The. Worst. Of. All. Time.

2026-04-22 • via Tripadvisor
R
Roig • couple • us
1
2026-04-19 • via Nuitee
A
Adam • couple • gb
1
Don’t bother
Pros:

Close to beach and convention centre

Cons:

Awful stay. Dirty rooms, no facilities, rude staff, disgusting pool, disgusting pool beds.

2026-04-17 • via Nuitee
S
sola_ras2026 • Friends getaway
10
The workers make it
Pros:

Chris the beach attendant was helpful! The hotel was not in the best condition but the workers tried to help. The workers did not complain nor bad talked the company which was amazing due to circumstances. Front desk attendants were awesome too.

2026-04-16 • via Tripadvisor
Q
Q454FAalexish • Family
10
Mother & Daughter trip
Pros:

Chris was great! He made our stay extra special.

2026-04-16 • via Tripadvisor
M
michaellM1477UP • Family
10
Great experience.
Pros:

Christian was so helpful and really great with our family!

2026-04-15 • via Tripadvisor
J
joefC4786DX • Couples
10
Honeymoon stay on south beach miami
Pros:

We visited Miami frkm Wales on our Honeymoon and we dealt with Cristian. He was extremely helpful and polite. We recommend him highly, thank you

2026-04-15 • via Tripadvisor
D
Daniela • solo_traveller • br
10
2026-04-14 • via Nuitee
J
Joshua • couple • us
4
It was just ok. To much construction going on at the property to enjoy it. Good location though.
Pros:

Location was great.

Cons:

Most of the property is under construction. They would also start construction early in the morning, jack hammering and sawing so you will not sleep well. Was hard valeting the car a couple times due to construction at the entrance with workers present. Pool was functional but there is demolition in areas around the pool due to construction. I would make sure the construction is finished before staying here.

2026-04-13 • via Nuitee
N
N1315USmariannes • Couples
10
Yisley, server in Restaurant, gave us outstanding customer service!
Pros:

At Sonesta Nautilus Miami Beach, I had the pleasure of being served by a true professional! Yisley truly understands customer service and is a huge asset to the company. Sonesta is lucky to have him! He should be training every employee on how to give outstanding customer service!

2026-04-10 • via Tripadvisor
C
C5005SQrebeccah • Solo travel • London, England
10
Loved it
Pros:

Christian was a star, so helpful thank you!

2026-04-08 • via Tripadvisor
Z
zoubairb712 • Couples
10
Staying at the nautilus sonesta
Pros:

The staff were so nice so helpful they went above and beyond to make sure everything was smooth and everything hat we had nice stay. We had a very comfortable stay

2026-04-08 • via Tripadvisor