Hotel Don Simón

Hotels
7.8 (325 reviews)
Calle Mariano Matamoros 202 Colonia Centro , Toluca , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly service
Cons:
Cleanliness issues
Rude staff
Lack of amenities

Categories

Cleanliness
7.26
Some mentions of cleanliness issues, including unpleasant smells and lack of proper cleaning in bathrooms.
Service
8.23
General positive mentions of service, but notable instances of rude behavior from staff.
Location
9.27
Frequent praise for the convenient location near the center of Toluca.
Room Quality
7.72
Comments on room comfort but with issues such as bad air circulation and no climate control.
Amenities
7.25
Lack of amenities like a restaurant and limited offerings like courtesy water.
Value for Money
6.71
Concerns about the relationship between price and quality encountered.
Food and Beverage
7.26
No specific mentions, but noted lack of a restaurant.
Overall Experience
8.73
General satisfaction reported by guests despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:50

Property Description

Modern Decor and Free WiFi
Hotel Don Simon, just 700 meters from Toluca Main Square, boasts modern décor and complimentary WiFi in all rooms. The accommodations feature essential amenities like cable TV, telephone, and a bathroom with a shower. Upgrade to a superior room for a spacious seating area to relax in style.

On-Site Restaurant with International Cuisine
Savor delicious international dishes at Hotel Don Simon's restaurant, or explore nearby dining options within 600 meters. Whether you crave local flavors or international fare, culinary delights await just steps away from your stay.

Convenient Location and Free Parking
Conveniently situated a short walk from Los Portales Historic Building, our hotel is a mere 10 minutes' drive from the stunning Cosmovitral Botanical Garden. With the added perk of complimentary parking, exploring Toluca's attractions is a breeze. Book your stay now at Hotel Don Simon for a memorable experience.

Important information:

Please note that first night must be paid in advance by Bank Transfer. Hotel Don Simon will contact the guest with instructions after booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 325 reviews
Cleanliness: 7.26
Service: 8.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 6.71
Food and Beverage: 7.26
Overall Experience: 8.73
R
raul • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-07-04 • via Nuitee
O
Ortega • solo_traveller • mx
7
2026-06-30 • via Nuitee
A
Alonso • solo_traveller • mx
7
2026-06-25 • via Nuitee
B
Blanca • couple • us
8
Exelente ubicación limpieza buena personal de recepción les falta!
Pros:

Está céntrico , está cómodo , y personal de limpieza exelente ! No me quejo del personal de limpieza no tienen secadora de pelo y las mujeres lo nesecitanos ! Y más cuando viajamos y no podemos llevar electrónicos grandes !

Cons:

No tiene secadora de pelo , fui dos veces a quedarme en una recámara si había y en la otra no , fui a preguntar si podían moverme ala recámara que si había ya que mi instancia era por más de un día , y me dijeron que no , la habiataciones estaba vacía , creo que si está vacía puedan permitir que los clientes se vayan satisfecho ! Quería que cancelara mis días y volviera a comprar el día , siendo que pagué el mismo , precio ! Eso fue lo que no le gustó

2026-06-23 • via Nuitee
V
Valdes Archundia • solo_traveller • mx
8
Pros:

La ubicación en pleno centro lo hace una excelente opción, y el precio es muy accesible

Cons:

La falta de atención a algunos detalles estéticos, alfombras, un poco de mantenimiento en general.

2026-06-21 • via Nuitee
K
Karla Eunice • couple • mx
10
Cumplió con lo necesario
Pros:

Excelente ubicación muy cerca del centro y del estadio Nemesio Diez.

Cons:

Se traspasa el ruido de los cuartos aledaños.

2026-06-20 • via Nuitee
E
Eugenio • solo_traveller • mx
1
Pros:

No mucho

Cons:

Cables eléctricos expuestos en la cabecera de la cama. Falta total de las más simples amenidades
El peor desayuno de México

2026-06-16 • via Nuitee
L
Liliana Zayr Sánchez Gómez • solo_traveller • mx
5
Pros:

La cercanía al centro

Cons:

Las instalaciones muy viejas, oscuro y pequeña la habitación. Solo dan dos toallas y no hay shampoo.

2026-06-14 • via Nuitee
A
Araceli • solo_traveller • mx
9
2026-06-12 • via Nuitee
A
Aldama Mora • solo_traveller • mx
10
Pros:

La camada muy cómoda y bastante amplia

2026-06-08 • via Nuitee
A
Alfonso • solo_traveller • mx
1
Una pesadilla, hay chinches !!!
Pros:

ubicación centrica si vas de trabajo

Cons:

hay chinches en las camas, la alfombra del hotel y de los cuartos es muy vieja tiene olor a humedad y suciedad.

2026-06-08 • via Nuitee
R
Rebolledo • solo_traveller • mx
9
Estancia satisfactoria
Pros:

La ubicación del hotel es perfecta considerando que es una zona segura y concurrida. Hay cercanía de restaurantes, tiendas, papelerías y bancos.

Cons:

El único comentario es que el inodoro no estaba completamente limpio.

2026-06-08 • via Nuitee
O
Osorio • solo_traveller • mx
7
Pros:

Limpieza

Cons:

La actitud de servicio

2026-06-06 • via Nuitee
A
AXEL • solo_traveller • mx
3
2026-06-06 • via Nuitee
K
Katherine • extended_group • mx
8
Pros:

The restaurant wasn’t open but the manager was nice and changed our room. Brought a fan.

2026-06-06 • via Nuitee
E
Emily • couple • us
10
Pros:

Everyone was very welcoming and the place was close to many nice spots to eat and visit

Cons:

I liked everything here

2026-06-01 • via Nuitee
M
Mir • solo_traveller • mx
10
Pros:

Limpieza y ubicación del hotel

Cons:

.

2026-05-29 • via Nuitee
R
Rodrigo • couple • mx
9
2026-05-28 • via Nuitee
F
Fiesco • extended_group • mx
8
Exelente ubicacion
Pros:

Exelente la ubicacion

Cons:

Las instalaciones un poco deterioradas

2026-05-26 • via Nuitee
A
Anibal • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Las almohadas y cama muy aguadas, me lastimó el cuello y columna

2026-05-20 • via Nuitee