Ace Inn Matsumoto

Hotels
7.8 (1075 reviews)
Fukashi 1-1-3 , Matsumoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
CCTV outside property
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast options
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
7.03
Some reviews indicated issues such as old room smells and lack of cleanliness.
Service
8.5
Multiple reviews praised the helpfulness and polite responses from the staff.
Location
8.54
Many reviews highlighted the hotel's proximity to the JR station and convenience for travel.
Room Quality
7.49
Some reviews noted that the rooms were small and a bit old.
Amenities
7.52
Mixed sentiments regarding amenities; some guests appreciated certain features but found others lacking.
Value for Money
7.48
Overall the pricing seems acceptable given the location and amenities, though some mentioned better experiences elsewhere.
Food and Beverage
8.03
Guests generally enjoyed the breakfast options and variety.
Overall Experience
7.8
The collective sentiment from the reviews reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Convenient Location
Located just a 1-minute walk from JR Matsumoto Train Station, Ace Inn is the perfect base for exploring the city and its attractions.

Comfortable Rooms
Each air-conditioned room at Ace Inn Matsumoto is well-equipped with modern amenities including an LCD TV, Wi-Fi, and en suite bathroom with free toiletries.

Convenient Facilities
Guests can enjoy the convenience of a coin launderette, luggage storage, and vending machines on-site, ensuring a hassle-free stay.

Experience comfort and convenience at Ace Inn Matsumoto. Book your stay now for a memorable experience.

Important information:

Please note that check-in is strictly from 15:00. Luggage storage service is available before check-in.

A complimentary outdoor hot-spring bath is available at a partner hotel, for guests staying in this property. A free shuttle bus service will take guests there band back twice a day. Please contact the property directly for more details.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MMJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1075 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.8
L
Luc • solo_traveller • nl
8
Solid hotel, close to Matsumoto station, included breakfast
Pros:

The breakfast was really nice, the free drinks included iced coffee, which is convenient if you need to rush somewhere. The lamp buttons next to the bed were a nice touch. There were quite a lot of things you could pick up downstairs. The location next to the station is a definite advantage.

Cons:

I didn't like the pillow, not really a deal breaker.

2026-05-16 • via Nuitee
T
T • solo_traveller • jp
5
Pros:

駅に近い

Cons:

ベッドが二人で泊まるには狭い

2026-05-14 • via Nuitee
Ｔａｋｕｉｃｈｉ • solo_traveller • jp
5
普通
Pros:

朝食がおいしかった

Cons:

ユニットバスの水栓ねじが緩んでいるのか、ホースが劣化している為か、使用すると水が漏れてきた。

2026-05-13 • via Nuitee
G
guilherme • couple • br
8
Good place to stay around the train station
Pros:

- very close to the train station
- good breakfast
- very friendly staff

Cons:

- the cleaning was not very good: I found a used tooth brush and some other objects in the room and bathroom

2026-05-10 • via Nuitee
S
Shinji • solo_traveller • jp
8
2026-05-09 • via Nuitee
J
Joackim • solo_traveller • be
8
2026-05-06 • via Nuitee
K
komiya • solo_traveller • jp
8
不可なく
Pros:

安価で駅近に泊まれたこと

Cons:

部屋の中の照明だけ少しホコリが被っていたのが気になった

2026-05-06 • via Nuitee
P
Ploywalai • extended_group • th
10
2026-04-22 • via Nuitee
T
Thanyawan • extended_group • us
7
2026-04-18 • via Nuitee
U
USHIKUBO • solo_traveller • jp
8
Pros:

駅から、近い。

2026-04-16 • via Nuitee
M
Motomi • solo_traveller • jp
7
ワクワクはしないけど、ちょうど良い。
Pros:

ロケーション　チェックイン、チェックアウトが無人機でできる　

Cons:

お風呂などが古くさいし、お湯の出が悪い　アメニティが品揃えが今ひとつ

2026-04-16 • via Nuitee
G
Giovanni • extended_group • it
9
Pros:

Posizione ottima, prezzo contenuto, personale gentile

Cons:

Struttura un po‘ datata

2026-04-15 • via Nuitee
M
Michinari • solo_traveller • jp
8
2026-04-10 • via Nuitee
K
Kazutake • solo_traveller • jp
5
2026-03-26 • via Nuitee
K
kurihara • family_with_children • jp
8
2026-03-13 • via Nuitee
中井 • solo_traveller • jp
5
2026-03-12 • via Nuitee
M
Maria • extended_group • br
5
Great location but not the cleanest
2026-02-28 • via Nuitee
にのみや • solo_traveller • jp
5
2026-02-25 • via Nuitee
A
AKIO • solo_traveller • jp
7
2026-02-22 • via Nuitee
K
keita • solo_traveller • jp
6
Cons:

部屋が寒かった。温めて欲しかった

2026-02-14 • via Nuitee