Flexistay Aparthotel Sutton

Hotels
7.3 (1343 reviews)
23 Camborne Road, Sutton , Sutton , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Garden
Laundry
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Decent for short stays
Cons:
Cleanliness issues
Limited amenities
Inadequate service

Categories

Cleanliness
6.3
There were mentions of cleanliness issues, such as grubby shower curtains and mouldy food in the kitchen.
Service
7.8
Service was often described as lacking, with invisible staff during stays, but a few mentions of helpful staff in certain reviews.
Location
8.8
Many reviews praised the location as excellent and convenient.
Room Quality
7.3
Rooms were described as comfortable in some reviews, but with mentions of uncomfortable beds as well.
Amenities
6.8
Limited amenities mentioned, including self-catering breakfast and inadequate parking.
Value for Money
7.3
Generally considered decent value for a short stay, despite drawbacks.
Food and Beverage
6.3
Breakfast options were limited and required self-preparation, leading to negative feedback.
Overall Experience
7.8
Mixed experiences, with some guests enjoying their stays despite the concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:54

Property Description

Convenient Location
Located just 1 mile from Sutton town centre, Flexistay Aparthotel Sutton offers easy access to transportation links to Wimbledon, Croydon, and central London.

Self-Service Breakfast and Kitchen Facilities
Enjoy the convenience of a self-service breakfast with a fully stocked kitchen available all day for guests. Cook your own meals with provided ingredients at any time during your stay.

Nearby Amenities and Attractions
Explore Sutton town centre with its variety of shops, restaurants, bars, cinema, and theatres, all within walking distance. Additionally, the hotel is close to Crown Agents and the Royal Marsden Hospital, with quick access to the M25 motorway for travel convenience.

Book your stay at Flexistay Aparthotel Sutton now to experience comfort and convenience during your visit to Sutton.

Important information:

The last check-in time is up until 22:00. If you prefer a late check-in, please inform the property in advance using the contact details found in the booking confirmation.

Photo ID must be provided at the time of arrival. When booking under an advanced purchase policy, the card used to reserve the room needs to be presented upon check-in.

If the card holder is not a guest, an authorization form signed by the cardholder along with a copy of the card must be provided. Please request the third-party authorization form from the property, using the contact details found in the booking confirmation.

For group reservations of 3 or more rooms, the full amount of the stay is due in advance and is non refundable.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LON

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 1343 reviews
Cleanliness: 6.3
Service: 7.8
Location: 8.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
V
Venugopal • solo_traveller • gb
8
Pros:

Well presented and clean room. Free parking on premises.

2026-07-04 • via Nuitee
H
hussainpanvel102 • solo_traveller • ae
7
Pros:

Its was ok for 1 night

2026-07-03 • via Nuitee
T
Teresa • solo_traveller • gb
9
2026-07-02 • via Nuitee
D
Damon • solo_traveller • gb
10
Very good
Pros:

Ideal location

Cons:

Everything was fine

2026-07-02 • via Nuitee
J
Julie • solo_traveller • bm
8
2026-07-02 • via Nuitee
G
GEORGE • solo_traveller • gb
8
Clean, great base to use and very clean
Pros:

GREAT LOCATION CLOSE TO TOWN AND STATION

Cons:

HAVING TO LEAVE

2026-07-01 • via Nuitee
T
Thomas • solo_traveller • at
6
Pros:

Spacious bathroom and comfy bed.

Cons:

Hot and stuffy room, and that was after the heatwave. Windows are not for fresh air there because you cannot open them. Self made breakfast in general isn‘t a bad idea, but when you look at all the dirt in this kitchen you are not hungry any more. Tight stairs where you can barely move with a suitcase. No elevator.

2026-06-30 • via Nuitee
S
Sam • solo_traveller • gb
3
2026-06-29 • via Nuitee
N
Niall • solo_traveller • au
10
Pros:

Great location, friendly, quiet.

2026-06-27 • via Nuitee
D
Darlene • solo_traveller • au
7
Good location and value for money.
Pros:

Good location. Close to train station, shops.
Plenty of room. Good shower - plenty of hot water and pressure.
Good to be able to use kitchen and breakfast foods supplied.

Cons:

I stayed in a heat wave - in an upstairs room - and it was hot. They did provide a fan but it was a little inadequate.
I had asked for a ground floor room in the initial booking as I didn't want to hoist my bag up stairs. Only advised that ground floor rooms were fully booked just before arrival.

2026-06-27 • via Nuitee
I
Ioana Maria • family_with_children • gb
8
Pros:

The room was clean and big

Cons:

We checked out early so we did not have access to the kitchen and we did not have a parking space

2026-06-26 • via Nuitee
P
Pat • couple • ie
1
2026-06-26 • via Nuitee
S
Ssembataya • solo_traveller • gb
6
No
Pros:

Bathroom only

Cons:

No cleaner around

2026-06-26 • via Nuitee
P
Pearl • solo_traveller • gb
10
Pros:

The hotel is positioned in a lovely street. Self service breakfast was included. Will definitely stay here again.

Cons:

There was nothing that I didn't like

2026-06-25 • via Nuitee
J
James • solo_traveller • gb
3
Stay away
Pros:

Guy working there was pretty sweet

Cons:

Broken desk. Cables showing everywhere. Ants crawling across the floor and also flying ants crawling up the wall. Light fixtures hanging off, sharp screws showing from shower rails, shower rails falling off. Dank lighting, different coloured bulbs in the room, really horrible place ill be honest. A hostel almost. Providing the cheapest ingredients available, for self cooking is not 'breakfast included' is it? Refund wanted. Complete scam and ripoff. Too late to go elsewhere with my daughter. Abysmal quality

2026-06-24 • via Nuitee
E
Elethia • solo_traveller • jm
5
I wouldn’t stay there again
Pros:

The Location was great

Cons:

I spent 5 days and no one cleaned my room or empty the bin, also it was very noisy.

2026-06-24 • via Nuitee
T
Tom • solo_traveller • gb
7
2026-06-24 • via Nuitee
M
mike • solo_traveller • gb
7
Clean and comfy but very noisy
Pros:

Very clean and the beds where very comfy

Cons:

Really noisy and the showers where terrible

2026-06-23 • via Nuitee
T
Tina • solo_traveller • gb
10
Value for money ...much better then premier inn
Pros:

The rooms are big spacious,lovely location

Cons:

N/a

2026-06-23 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Nice

Cons:

Not much

2026-06-22 • via Nuitee