Hotel Toscana Plaza

Hotels
7.9 (1057 reviews)
Calle 10 No. 65-31 , Cali , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Great breakfast
Cons:
Cleanliness issues
Uncomfortable room amenities

Categories

Cleanliness
6.79
Several reviews mentioned issues such as a dirty pool and poor maintenance of rooms.
Service
8.76
Consistently praised for being attentive and friendly, particularly by specific staff members.
Location
8.8
Multiple reviews appreciated the central location and easy access to attractions.
Room Quality
7.25
Issues noted include uncomfortable beds and maintenance problems, but positives like jacuzzis in rooms were also mentioned.
Amenities
7.78
Pool and breakfast received positive remarks, although some amenities needed improvement.
Value for Money
7.74
Value perception varied, with some guests feeling the hotel did not meet expectations for a 4-star rating.
Food and Beverage
8.29
Breakfast and restaurant food received generally high praise, though some mixed reviews exist regarding consistency.
Overall Experience
7.76
The overall impression was positive with disclaimers regarding cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:27

Property Description

Swim and Relax
Hotel Toscana Plaza offers a relaxing retreat with its inviting swimming pool, perfect for unwinding after a day of exploring Cali.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your stay. Start your day right with a complimentary breakfast to fuel your adventures.

Explore and Indulge
Located near popular attractions like El Limonar Park and with an onsite restaurant, guests can easily explore the city and indulge in delicious meals without having to travel far.

Book now to experience a delightful stay at Hotel Toscana Plaza and make the most of your time in Cali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for COP 5,100 per person per night when using an available cot.
    Children up to and including 11 years old stay for COP 12,000 per person per night when using an existing bed.
    People 12 years old and over stay for COP 45,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1057 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.76
A
alvaro solo_traveller co
1
2026-06-20 via Nuitee
T
Tati solo_traveller co
10
Pros:

La comida deliciosa y la atención

2026-06-19 via Nuitee
C
Carlos Luis solo_traveller ec
9
Pros:

La atención y el desayuno.

Cons:

Que no tengan efectivo para cambiar dolares

2026-06-17 via Nuitee
G
Guevara B. solo_traveller co
10
2026-06-14 via Nuitee
I
Ivonne solo_traveller co
9
Cons:

Un poco difícil concretar el servicio de transporte que ofrecen, dejaban los mensajes en visto, 3 días antes trate de dejar confirmado y hasta el mismo día del viaje respondieron

2026-06-11 via Nuitee
F
Federico couple co
8
2026-06-11 via Nuitee
M
Mauricio Gonzalez solo_traveller cl
5
Pros:

La ubicación.

Cons:

La tina que fuera bañera y jacuzzi.

2026-06-10 via Nuitee
S
Sebastian couple co
5
Sitio muy bien ubicado a todo lo importante de Cali
Pros:

Me gustó el área de la piscina, el restaurante.

Cons:

No me gustó el tema de la habitación, era demasiado pequeña. Yo esperaba una cama king con vista a la calle y solo habia vista interna. Nadie tomó en cuenta mi solicitud de cambio de habitación, es decir nunca leyeron la solicitud hasta que llegué al chek in

2026-06-09 via Nuitee
M
MAURO LEONARDO couple co
10
Placentera
Pros:

Comodidad, atencion y seguridad

2026-06-09 via Nuitee
F
Froilan solo_traveller us
7
2026-06-01 via Nuitee
S
Shirley couple us
1
Pros:

Me senti bien cuando estube ahi pero a mas de un mes Quisieron cobrarme otra vez por mi estadia aunque estoy en Houston que falta tan grave nunca mas me hospedaria ahi

Cons:

Nada

2026-05-29 via Nuitee
C
Carlos couple cl
2
DESAGRADABLE
Cons:

Una experiencia desagradable! Al tener que pagar una Sábana ($55.000.-) , manchada con Sangre; la que de ninguna manera fue manchada por mi pareja ( por no estar Mestruando) ; incluso ella me hizo saber lo de la mancha, pero por estar solo por una noche, no quise avisar de esa situación!!

2026-05-24 via Nuitee
P
Portilla family_with_children co
8
Pros:

El desayuno excelente.

Cons:

Que el ascensor hasta el piso 8 no funcionaba, y pedimos una plancha para ropa pero no fue posible.

2026-05-21 via Nuitee
J
Jaider Perez solo_traveller co
10
2026-05-21 via Nuitee
A
Angel Eduardo family_with_children co
8
2026-05-19 via Nuitee
L
Leonardo family_with_children co
9
Buena experiencia
Pros:

Personal amable, buenas instalaciones y buena ubicación.

2026-05-19 via Nuitee
C
carlos eduardo solo_traveller co
10
Pros:

Habitación

2026-05-18 via Nuitee
E
Enther Garzón solo_traveller co
2
Pros:

Personal

Cons:

Habían cucarachas en el lobby
Demoraron 1 hora y 20 minutos para traer la cena, y no estaba en los términos solicitados

2026-05-17 via Nuitee
D
Diego Fernando couple co
8
2026-05-16 via Nuitee
J
JUAN DIEGO couple ca
8
For the price paid for the best room in the hotel, the facilities are very old and poorly maintained. The experience was
Pros:

Location

Cons:

The facilites are old nothing like in the pictures

2026-05-08 via Nuitee