Hotel Toscana Plaza

Hotels
7.9 (1054 reviews)
Calle 10 No. 65-31 , Cali , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Great breakfast
Cons:
Cleanliness issues
Uncomfortable room amenities

Categories

Cleanliness
6.79
Several reviews mentioned issues such as a dirty pool and poor maintenance of rooms.
Service
8.76
Consistently praised for being attentive and friendly, particularly by specific staff members.
Location
8.8
Multiple reviews appreciated the central location and easy access to attractions.
Room Quality
7.25
Issues noted include uncomfortable beds and maintenance problems, but positives like jacuzzis in rooms were also mentioned.
Amenities
7.78
Pool and breakfast received positive remarks, although some amenities needed improvement.
Value for Money
7.74
Value perception varied, with some guests feeling the hotel did not meet expectations for a 4-star rating.
Food and Beverage
8.29
Breakfast and restaurant food received generally high praise, though some mixed reviews exist regarding consistency.
Overall Experience
7.76
The overall impression was positive with disclaimers regarding cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:27

Property Description

Swim and Relax
Hotel Toscana Plaza offers a relaxing retreat with its inviting swimming pool, perfect for unwinding after a day of exploring Cali.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your stay. Start your day right with a complimentary breakfast to fuel your adventures.

Explore and Indulge
Located near popular attractions like El Limonar Park and with an onsite restaurant, guests can easily explore the city and indulge in delicious meals without having to travel far.

Book now to experience a delightful stay at Hotel Toscana Plaza and make the most of your time in Cali!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for COP 5,100 per person per night when using an available cot.
    Children up to and including 11 years old stay for COP 12,000 per person per night when using an existing bed.
    People 12 years old and over stay for COP 45,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1054 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.76
S
Shirley couple us
1
Pros:

Me senti bien cuando estube ahi pero a mas de un mes Quisieron cobrarme otra vez por mi estadia aunque estoy en Houston que falta tan grave nunca mas me hospedaria ahi

Cons:

Nada

2026-05-29 via Nuitee
C
Carlos couple cl
2
DESAGRADABLE
Cons:

Una experiencia desagradable! Al tener que pagar una Sábana ($55.000.-) , manchada con Sangre; la que de ninguna manera fue manchada por mi pareja ( por no estar Mestruando) ; incluso ella me hizo saber lo de la mancha, pero por estar solo por una noche, no quise avisar de esa situación!!

2026-05-24 via Nuitee
J
Jaider Perez solo_traveller co
10
2026-05-21 via Nuitee
P
Portilla family_with_children co
8
Pros:

El desayuno excelente.

Cons:

Que el ascensor hasta el piso 8 no funcionaba, y pedimos una plancha para ropa pero no fue posible.

2026-05-21 via Nuitee
A
Angel Eduardo family_with_children co
8
2026-05-19 via Nuitee
L
Leonardo family_with_children co
9
Buena experiencia
Pros:

Personal amable, buenas instalaciones y buena ubicación.

2026-05-19 via Nuitee
C
carlos eduardo solo_traveller co
10
Pros:

Habitación

2026-05-18 via Nuitee
E
Enther Garzón solo_traveller co
2
Pros:

Personal

Cons:

Habían cucarachas en el lobby
Demoraron 1 hora y 20 minutos para traer la cena, y no estaba en los términos solicitados

2026-05-17 via Nuitee
D
Diego Fernando couple co
8
2026-05-16 via Nuitee
M
Maria Jose couple co
4
N’a
Pros:

<3

Cons:

No había agua caliente , ni agua en la nevera

2026-05-08 via Nuitee
J
JUAN DIEGO couple ca
8
For the price paid for the best room in the hotel, the facilities are very old and poorly maintained. The experience was
Pros:

Location

Cons:

The facilites are old nothing like in the pictures

2026-05-08 via Nuitee
P
Peñalosa family_with_children co
10
Comodidad y ambiente familiar.
Pros:

Muy cómodo, muy amable el personal de servicio el desayuno muy bueno.

Cons:

Algo muy pequeño y que sería útil, que el cuarto tuviera una cesta de basura, pues únicamente estaba la del baño.

2026-05-07 via Nuitee
R
Roman couple co
7
2026-05-07 via Nuitee
H
Herrera couple co
9
2026-05-07 via Nuitee
S
solis family_with_children co
10
Fue un fin de semana agradable con mi familia lo cual sirvió mucho para desconectarnos
Pros:

El horario de la piscina el desayuno muy rico y la ubicación

Cons:

En realidad no vi algo que no me haya gustado todo estuvo bien

2026-05-07 via Nuitee
T
Tiana solo_traveller co
10
Pros:

El baño la ducha espectacular., el desayuno delicioso

Cons:

La cama un poco dura

2026-05-06 via Nuitee
J
Juan couple us
10
Excepcional
Pros:

Muy bueno el desayuno y el servicio excelente.

Cons:

Todo estuvo bueno, lo único que deberían de mejorar son los aires acondicionado; pero todo lo demás estuvo buenisimo.

2026-05-06 via Nuitee
F
Fabián family_with_children co
10
2026-05-05 via Nuitee
A
Anamisub solo_traveller co
7
Pros:

La amabilidad del personal

Cons:

Deben mejorar las toallas (viejas y algunas manchadas) y detalles de las maderas de puertas y enchapes que ya se ven viejitos.

2026-05-05 via Nuitee
J
Juan Fernando family_with_children co
10
Pros:

Las instalaciones y la amabilidad de las personas, acorde con esta hermosa tierra

Cons:

Hay un vidrio en la entrada que no ven los niños mi niña se dio un golpe muy fuerte, deben pensar en los niños

2026-05-03 via Nuitee