Holiday Suites Puerto Princesa

Hotels
•
Independent
7.6 (51 reviews)
North National Hi-way, Tiniguiban, Puerto Princesa, Palawan, 5300 , Puerto Princesa , PH
63-48-4332526

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Facilities

Free breakfast
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Free airport transportation
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent location (across from mall, close to airport)
Very friendly and helpful staff (several mentions, JP singled out)
Good breakfast and welcome drink
Large pool and available gym
Good value / affordable
Cons:
No elevator / access difficult for seniors
Small bathrooms and limited room outlets
Maintenance issues (noisy or broken A/C, fridge, TV)
Noise from busy road and nearby gas station
Limited breakfast variety; some restaurant stock limitations

Categories

Cleanliness
7.5
Generally described as clean in some reviews (Italian review notes 'pulita'), but hallway issues (exposed trash bags) and small bathrooms reduced perceived cleanliness.
Service
8.2
Multiple mentions of extremely friendly and helpful staff (JP highlighted), seamless check-in in some cases; isolated complaints about slow staff or a wrong-room incident lower score slightly.
Location
8.6
Consistently praised for being opposite/near the mall and close to the airport, making it very convenient; noise from the busy road and nearby gas station at early hours reduces the score slightly.
Room Quality
6
Several complaints: very small bathrooms, noisy or non-working A/C, occasional broken TV/fridge, inconsistent bedding (wrong room/type), and basic/simple rooms; some guests did note a large bed and good shower pressure.
Amenities
7.5
Good amenities noted (large pool, gym, complimentary welcome drink, airport shuttle offered), but issues such as lack of elevator, limited power outlets in rooms, and occasional service gaps affect the rating.
Value for Money
8
Multiple guests describe the hotel as good value, affordable and recommendable; value is tempered by maintenance and room-quality issues for some stays.
Food and Beverage
7.5
Breakfast is generally described as good but would benefit from more variety; restaurant lacked some options (e.g., dry white wine) according to guests.
Overall Experience
7.5
Mixed but generally positive: friendly staff and excellent location often balance maintenance, noise and room-quality problems, resulting in an overall slightly above-average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-29 10:30

Property Description

Luxurious Amenities for Ultimate Relaxation
Pamper yourself with onsite massages or take a dip in the outdoor pool. Enjoy complimentary Wi-Fi and concierge services for a seamless stay.

Culinary Delights and Convenient Services
Indulge in delicious meals at the restaurant or grab snacks at the cafe. Take advantage of room service and savor a complimentary local cuisine breakfast daily.

Convenient Location with Exceptional Features
With a prime spot near Robinsons Place Palawan, experience comfort in one of the 34 air-conditioned rooms. Benefit from the business center, airport shuttle, and more for a stress-free stay.

Immerse yourself in luxury at Holiday Suites Hotel & Resort - book now for an unforgettable experience!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 7.5
Service: 8.2
Location: 8.6
Room Quality: 6
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7.5
C
Cesar • couple • us
6
The location is good
Pros:

The location

Cons:

Location

2026-06-24 • via Nuitee
R
Ryan • couple • nz
10
2026-06-16 • via Nuitee
C
Chris • family_with_children • bh
9
The convenience of this hotel allowed us to spend less time commuting and more time enjoying the beauty of Palawan. Ever
Pros:

Outstanding Stay in the Heart of the City!
I recently stayed at Holiday Suites in Puerto Princesa for 5 nights (June 2 – June 7), and it was truly a game-changer for our trip!
Why it’s the perfect choice:

Unbeatable Location: You honestly cannot beat the convenience. Being located directly in front of Robinson Mall made grabbing meals, supplies, or last-minute needs incredibly easy.

Accessibility: Getting around the city was a breeze. Because of the hotel's prime location, all modes of local transport are easily accessible right at your doorstep.

Airport Proximity: If you’re looking to minimize travel stress, this is the place. The airport is exceptionally close—it took us only about 7–8 minutes to get there!

Cons:

The pool was under repair.

2026-06-07 • via Nuitee
R
Rogerson • solo_traveller • au
1
Bad accommodation for seniors
Pros:

Location

Cons:

No lift to 1st level. I'm a senior. Had to use stairs.
Extra small bathroom. One person at a time, we had 2 x rooms, one with 4 x persons, 2nd room 2 x persons.
Maintenance on rooms is nil. First room A/C didn't work, both rooms A/C noisy.

2026-05-16 • via Nuitee
Y
Yohann • solo_traveller • fr
10
2026-05-01 • via Nuitee
R
Rachelle Mae • family_with_children • ph
7
Pros:

Our experience here was wonderful, thanks in large part to the fantastic team. The staff are incredibly welcoming and approachable, creating a friendly atmosphere from the moment you walk through the door.

At the reception, the check-in process was seamless. The staff took the time to clearly explain the hotel’s policies, ensuring I felt informed and comfortable right away. A lovely highlight was the complimentary welcome drink—a thoughtful touch that truly earns them a bonus point!

Cons:

Areas for Improvement:
1. Climate Control: The air conditioning struggled to cool the room effectively. Even at the maximum setting, the temperature remained warmer than expected.

2. Hallway Upkeep: Seeing exposed trash bags in the hallways was unappealing. Improving the way waste is managed or concealed would definitely help maintain a more hygienic and premium feel.

3. Dining Variety: It would be beneficial to see more variety at the breakfast buffet. Adding more options for picky eaters and those with specific food allergies would make the morning meal much more inclusive.

Overall, the team is fantastic, but addressing these facility and dining details would make for a much more comfortable stay.

2026-04-30 • via Nuitee
A
Anna • extended_group • us
8
Pros:

Location is near the Mall, restaurants

Cons:

Bed is not comfortable

2026-04-20 • via Nuitee
M
Marta • family_with_children • es
6
Pros:

La ubicación aunque era a las afueras estaba frente a un mall. La piscina era amplia. Del personal tengo que destacar a JP nos ayudó en todo aconsejándonos restaurantes riquísimos y solucionándonos transportes y excursiones

Cons:

Excepto JP, el.personal era lento y poco eficaz. La habitación muy simple y sin enchufes adecuados. El baño pequeño

2026-04-14 • via Nuitee
L
Larsson • family_with_children • se
7
2026-04-04 • via Nuitee
K
Kimberly • family_with_children • sg
10
2026-04-03 • via Nuitee
D
docferns • extended_group • ph
9
2026-04-02 • via Nuitee
N
Nannette • extended_group • us
5
Unexpectedly Dissatisfied
Pros:

The location right across the mall
Breakfast was good. Room service n maintenance very friendly n quick.

Cons:

Got a room that I didn't pay for.. lower scale. Very Upset!
I paid for a FAMILY ROOM which is 2 queen beds instead i got 2 twin beds n fold up Bed.. They wanted $$$ for the fold up bed. I said no way.! They offer free shuttle from airport to hotel

n they still asked me to pay.i said No!

2026-03-31 • via Nuitee
C
CRISTINA • extended_group • ph
9
Highly recommendable to others.. Good location, friendly staff and affordable.
Pros:

Good location

Cons:

For seniors.. difficult to go upstairs

2026-03-20 • via Nuitee
M
Malachi • family_with_children • au
8
Pros:

Huge bed, good shower pressure and warmth, helpful staff

Cons:

Entry door felt non existant, constantly woken up by outside noise

2026-03-17 • via Nuitee
C
Christopher • couple • de
10
2026-03-11 • via Nuitee
V
Van Wyk • family_with_children • za
10
Pros:

I like the fact that it was close to the airport and just opposite the mall to get some stuff that we needed

Cons:

They don't stock dry white wine in the restaurant

2026-03-11 • via Nuitee
K
Kristyll Kay • extended_group • gb
8
2026-03-10 • via Nuitee
K
Kathy • extended_group • ph
8
2026-03-04 • via Nuitee
K
Kathy • extended_group • ph
10
Top
Pros:

La struttura è bella , pulita ed è in centro.

Cons:

nulla

2026-02-23 • via Nuitee
V
Van Wyk • family_with_children • za
10
Pros:

Extremely friendly people

Cons:

We love everything

2026-02-23 • via Nuitee