Holiday Inn Express & Suites Toronto Airport West by IHG

Hotels
•
Holiday Inn Express
7.7 (4007 reviews)
5599 Ambler Drive , Mississauga , ca

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good service
Good location
Clean hotel
Cons:
Cleanliness issues
Room maintenance problems
Limited breakfast options

Categories

Cleanliness
5.28
The room had issues with odor and cleanliness as mentioned in several reviews.
Service
9.25
The staff, particularly Riya, provided excellent service and positive energy.
Location
8.29
Guests appreciated the proximity to the airport and convenience of location.
Room Quality
6.24
Rooms were described as dated, smaller, and having various maintenance issues.
Amenities
8.27
The gym and breakfast options received positive mentions.
Value for Money
8.73
Guests found it to be a good value, especially for the holiday season.
Food and Beverage
7.78
Breakfast options were limited but was praised for quality.
Overall Experience
7.75
Overall sentiment was mixed, with some positives overshadowed by negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Modern Accommodation
Holiday Inn Express & Suites Toronto Airport West in Mississauga offers contemporary rooms with free WiFi and flat-screen TVs. Each room features a private bathroom for your comfort.

Convenient Amenities
Benefit from a 24-hour front desk at your service, ensuring a seamless stay throughout. Explore nearby attractions like the Mississauga Convention Centre and Hershey Centre, both just a short distance away.

Ideal Location
Situated only 4 km from Pearson Airport, this hotel is a perfect choice for travelers. Book your stay at Holiday Inn Express & Suites Toronto Airport West for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 4007 reviews
Cleanliness: 5.28
Service: 9.25
Location: 8.29
Room Quality: 6.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.75
C
Christian • solo_traveller • ca
9
2026-06-20 • via Nuitee
V
Veron Ng • family_with_children • hk
7
Fair deal, given the money that I paid and the service that I received.
Pros:

The breakfast was fair, and the ladies serving the breakfast section were nice and polite. The food for breakfast was fair. There are enough parking spaces. In short, the hotel is value for money.

Cons:

It takes ages to get a new set of towels. This is disappointing.

2026-06-20 • via Nuitee
N
NANCY • couple • co
10
2026-06-20 • via Nuitee
T
Tina • couple • ca
9
I will definitely stay here again, and I totally recommend this hotel.
Pros:

The staff at this hotel were very friendly, check in was a fast, organized process. Our room was upgraded to a King bed room which was offered at check-in!! The room was very clean. Our bed was super comfortable, and I especially liked the the Dove products in the bathroom!! Their shuttle service was great (booked at check in) and took us right to our terminal to avoid extra "in airport shuttles" from one terminal to another. We had an early flight out, and it was a breeze getting to the airport.

Cons:

Not really a dislike, however, would have been handy to have an on-site restaurant, however, restaurants were close and just an Uber away, inexpensive. I did, however, not realize upon arrival at the airport that I had to call the hotel to book the shuttle. We waited for over an hour at the "Hotel Shuttle" spot, until we were told to call for a ride. It all worked out, and I'll know for next time.

2026-06-17 • via Nuitee
G
Gioconda • solo_traveller • pa
9
Pros:

Cerca del aeropuerto

Cons:

No había variedad en el desayuno

2026-06-15 • via Nuitee
V
Vulberg • family_with_children • ca
10
2026-06-15 • via Nuitee
M
Musabbir • solo_traveller • ca
10
2026-06-15 • via Nuitee
R
Raquel • solo_traveller • pt
8
2026-06-15 • via Nuitee
T
Taiye • family_with_children • ca
8
It was Comfy and pleasant
Pros:

The room space, lights and quietness

Cons:

The view was plain and the breakfast selection was limited

2026-06-15 • via Nuitee
A
Ailyn • solo_traveller • us
7
2026-06-14 • via Nuitee
S
Sacak • solo_traveller • ca
7
My two night stay
Pros:

The room size was great and everything was clean.

Cons:

Sound proof. I can hear the people in the room beside mine talking loudly and until early hours. Hard to sleep, unfortunately.

2026-06-14 • via Nuitee
S
Sophia • solo_traveller • fr
9
Pros:

Breakfast was variéd and plentiful

Cons:

Everything was ok

2026-06-14 • via Nuitee
E
Esteban • couple • ca
9
2026-06-13 • via Nuitee
L
Loretta • couple • ca
9
2026-06-12 • via Nuitee
N
Nicky • solo_traveller • ca
9
2026-06-11 • via Nuitee
R
Rafael • solo_traveller • sv
9
Muy confortable
Pros:

La ubicación muy conveniente, personal servicial y amable

Cons:

Esperar más de una hora por el transporte del aeropuerto al hotel.

2026-06-11 • via Nuitee
F
Francesco • solo_traveller • us
9
Big problem came up, night staff was able to solve it, and gave me a 50% discount for the inconvenience.
2026-06-09 • via Nuitee
A
Alejandro • family_with_children • uy
1
DESCEPCIONANTE POR FAVOR NO INCLUIR ESTE HOTEL EN LA LISTA DE ALOJAMIENTOS PARA MI
Cons:

DEMORA EN EL CHECK IN POR MAS DE 40 MINUTOS, SIN INFORMACION, EL COSTO DEL SERVICIO MUY CARO Y MUY MALA ATENCION. PAGUE POR UN SERVICIO QUE NO UTILICE COMO SER EL DESAYUNO.

2026-06-08 • via Nuitee
U
Usman Aslam • solo_traveller • pk
10
2026-06-08 • via Nuitee
J
Jasmin • solo_traveller • de
7
2026-06-07 • via Nuitee