Holiday Inn Express & Suites Toronto Airport West by IHG

Hotels
•
Holiday Inn Express
7.7 (3997 reviews)
5599 Ambler Drive , Mississauga , ca

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good service
Good location
Clean hotel
Cons:
Cleanliness issues
Room maintenance problems
Limited breakfast options

Categories

Cleanliness
5.28
The room had issues with odor and cleanliness as mentioned in several reviews.
Service
9.25
The staff, particularly Riya, provided excellent service and positive energy.
Location
8.29
Guests appreciated the proximity to the airport and convenience of location.
Room Quality
6.24
Rooms were described as dated, smaller, and having various maintenance issues.
Amenities
8.27
The gym and breakfast options received positive mentions.
Value for Money
8.73
Guests found it to be a good value, especially for the holiday season.
Food and Beverage
7.78
Breakfast options were limited but was praised for quality.
Overall Experience
7.75
Overall sentiment was mixed, with some positives overshadowed by negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Modern Accommodation
Holiday Inn Express & Suites Toronto Airport West in Mississauga offers contemporary rooms with free WiFi and flat-screen TVs. Each room features a private bathroom for your comfort.

Convenient Amenities
Benefit from a 24-hour front desk at your service, ensuring a seamless stay throughout. Explore nearby attractions like the Mississauga Convention Centre and Hershey Centre, both just a short distance away.

Ideal Location
Situated only 4 km from Pearson Airport, this hotel is a perfect choice for travelers. Book your stay at Holiday Inn Express & Suites Toronto Airport West for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 3997 reviews
Cleanliness: 5.28
Service: 9.25
Location: 8.29
Room Quality: 6.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.75
G
Gurpreet • couple • ca
8
2026-05-30 • via Nuitee
K
Kevin • couple • ca
7
To much highway noise
Pros:

Pool area was nice

Cons:

Too close to the highway and not enough noise dampening for traffic. Bleach not rinsed well out of towels and sheets. Cable tv kept going blank.

2026-05-29 • via Nuitee
J
Johann • couple • nl
6
Once in a Time
Pros:

De kamer was uitstekend, de bedden lagen goed. Op de hygiene van de kamer was niets aan te merken. Er was echter maar één stoel, terwijl het een twee persoonskamer betrof. In- en uitcheck verliepen vlot

Cons:

De lift was niet schoon. Het ontbijt was zeer beperkt en er moest gebruik gemaakt worden van houten bestek. Mijns inziens was dit sub-standaard voor en Holiday Inn Express

2026-05-28 • via Nuitee
M
Marlen • couple • ca
10
The staff were nice and helpful .
Pros:

I liked the breakfast and staff were great .

Cons:

The elevator could have been more clean .

2026-05-27 • via Nuitee
D
Dejan • solo_traveller • rs
8
2026-05-27 • via Nuitee
D
Dolores • family_with_children • ca
9
We stayed with kids and grandkids, we had a great time! Staff suggested a pizza place close by.
Pros:

Staff were friendly and approachable! We had suites which were spacious.

Cons:

noise from the airport. but couldn't be helped. Maybe complimentary ear plugs in the rooms?

2026-05-26 • via Nuitee
S
Simon • couple • us
10
Pros:

Good staff very nice people. Clean

2026-05-26 • via Nuitee
K
Kacey • solo_traveller • ca
7
2026-05-24 • via Nuitee
F
Farid • couple • ca
6
2026-05-24 • via Nuitee
O
Oleg • couple • ca
10
2026-05-23 • via Nuitee
M
Michael • family_with_children • ca
8
2026-05-22 • via Nuitee
S
Sumit • couple • ca
7
2026-05-21 • via Nuitee
D
Deborah • couple • ca
3
Pros:

The front lobby was not very clean, dirty carpets furniture and elevators.

2026-05-21 • via Nuitee
I
Imran • couple • ca
5
Pros:

It’s ok because is the name off holiday inn other wise the service is not good at all staff off serving breakfast thay think people eating from there pay check they should know we paying them. I am watching Some family is coming for breakfast they put the shutter down is exact 9: 30. I understand your closing time 930 but you consider people and children. They want to eat a little bit, but they have no feeling for those people because they’re there’s customer families coming and they run to close the door. I feel very bad I didn’t do breakfast. I’m just watching their service and left. I won’t recommend to anybody go back there. when you tell them they say we don’t know who decide this kind of things.

2026-05-20 • via Nuitee
R
Richpal • solo_traveller • ca
7
stay was good but got extra charged
Pros:

Breakfast and good clean room

Cons:

I was charged 140 separately and then at the property was charged for the whole amount

2026-05-20 • via Nuitee
F
Felix • couple • de
8
Perfekt für einen kurzen Stop!
Pros:

Kostenloser Shuttle Service vom/zum Flughafen (kurze Distanz), kostenloser Kaffee/Tee, sehr freundliches Personal! Gemütliche Betten und eine angenehme Menge an der Auswahl beim Frühstück. Z.B. Omelett, Pancakes, Kelloggs, Brot und Obst!
Für einen kurzen Aufenthalt sehr zu empfehlen.

Cons:

Die Flugzeuge waren sehr laut - nachts jedoch ruhig! Der Pool war leider sehr kalt und das Hotel im allgemeinen wirkt sehr trist, kühl.

2026-05-20 • via Nuitee
S
Sheila Ester dos Santos • couple • br
6
2026-05-20 • via Nuitee
D
David • family_with_children • ca
7
Would stay again
Pros:

The room was huge and the bed was soooo comfortable

Cons:

The frequency of the shuttle to the airport. We had to uber so we didn’t miss our flight

2026-05-20 • via Nuitee
L
Lani • family_with_children • ca
8
It’s a good choice to stay if you need to get to the airport early in the morning.
Pros:

Shuttle service to the airport. Complimentary breakfast. Close to the airport . Very convenient.

Cons:

I had no complaints. I would stay here again IF I needed a hotel close to the airport.

2026-05-19 • via Nuitee
M
Mandy • solo_traveller • gb
10
Perfect stay
Pros:

Friendly staff, clean, great beds, breakfast was great.
Happy stay, perfect value in my opinion

Cons:

N/a

2026-05-19 • via Nuitee