The Horse And Groom Inn

Hotels
Butcombe Brewing Co.
9.1 (943 reviews)
The Street , Charlton , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Garden
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Excellent food
Friendly staff
Cozy atmosphere
Spacious rooms
Cons:
Tired room and building
Noisy while the pub is open

Categories

Cleanliness
8.45
The room and building felt tired, indicating areas needing attention.
Service
9.45
Staff were excellent, friendly, and very professional, offering good service.
Location
9.15
Charming and typical location with a good country feel.
Room Quality
8.95
Pleasant and spacious rooms with cozy decor.
Amenities
8.95
Good breakfast options and facilities including coffee.
Value for Money
8.95
Exceptional food quality and service justifying the price.
Food and Beverage
9.45
Food was consistently described as outstanding and delicious.
Overall Experience
9.45
Many guests mentioned a memorable and perfect stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:29

Property Description

Stylish Accommodation and Tranquil Surroundings
Located in the beautiful Wiltshire countryside, The Horse & Groom offers stylish en suite rooms with modern facilities and a peaceful atmosphere, perfect for a relaxing getaway or romantic escape.

Michelin-Recommended Dining Experience
Indulge in high-quality, Michelin-recommended food at the impressive on-site restaurant, serving a mix of contemporary and traditional English cuisine along with great pub food. Don't miss the complimentary Continental breakfast on weekdays and delicious cooked breakfast on weekends.

Ideal Venue for Events and Dining
With a picturesque walled garden and grounds, The Horse & Groom is an ideal location for alfresco dining, summer parties, and memorable wedding receptions. Experience the charm and elegance of this 16th-century Cotswold-stone coaching inn. Book your stay now for an unforgettable experience at The Horse & Groom Inn.

Important information:

Food Serving times:

Food serving is availabile all the week .

A cooked breakfast is available every day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 943 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.15
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
D
David couple au
7
OK but ripped off
Pros:

staff were friendly

Cons:

Although we asked for a GF breakfast due to my allergy they couldn't guarantee cross contamination which was ok.
The hotel then offered a refund for breakfasts not taken....great. But because my original credit card had been replaced they couldn't refund via booking.com. They said they would organise refund and NOT too worry but todate no refund ( 4 weeks later). Talked with Booking.com who advised they couldn't do anything need to go back to hotel, but no answer to emails or texts. I guess this is called "passing the buck". this is such a simple request that both parties are making into a nightmare. Come on Booking.com do your duty and fix.

2026-07-18 via Nuitee
T
Tina couple gb
8
2026-07-16 via Nuitee
B
Brereton solo_traveller gb
9
Pros:

The friendly staff, and locals
Good breakfast
Proximity to Badminton Estate - RHS Badminton visit

Cons:

Rooms need a refurb, structural really - window frames, bath panels showing age related defects

2026-07-14 via Nuitee
P
Paul couple gb
10
Had a great nights sleep, which says it all
Pros:

Lovely setting, great service, room was spotless and would definitely stay again, and also had a lovely breakfast

Cons:

Nothing to dislike

2026-07-13 via Nuitee
J
John couple gb
3
Treated as though it was a Wetherspoons but some very helpful friendly staff. Rubbish msnsgrmrnt
Pros:

Nice old pub

Cons:

System meant we were treated as though we were about to do a runner any minute even though we staying two nights. We were asked to pay for breakfast (poor) as soon as we’d eaten. Not willing to put it in eventual bill

2026-07-11 via Nuitee
W
Whitethorn solo_traveller gb
9
Pros:

Staff very friendly and helpful
Good location
Comfortable room

Cons:

More non cooked options for breakfast would be welcome

2026-07-11 via Nuitee
A
ayalsule solo_traveller gb
8
2026-07-10 via Nuitee
R
Robin couple gb
2
Not to be repeated
Pros:

The breakfast was poor, no cereal, fruit, yogart only something cooked which we did not want. We had a boiled egg with white toast having asked for brown. The coffee was grim as was the orange juice. The property was very shabby - the outside paint work was in very poor condition

2026-07-10 via Nuitee
J
Jennifer couple gb
9
Pros:

A lovely inn situated in a small pretty village not far from Malmesbury. Plenty parking. Staff were great. Friendly and helpful. Lovely room with attractive outlook. Plenty space, comfortable bed, good shower, hot drinks, fridge etc.
Breakfast was excellent.

Cons:

I suspect the plumbing needs a bit of clearing out as water was slow to drain.

2026-07-10 via Nuitee
W
Wendy couple gb
8
Overall I would recommend staying here. Good location good parking good WiFi and I would consider staying again.
Pros:

Lovely old property. Rooms nicely furnished and beds comfortable. Staff very friendly and welcoming and nothing was too much trouble.

Cons:

Our room this time was in the loft area which made it exceptionally hot and airless with cramped access. A bit disappointed as I had book this 7 months ago and paid more than last year so had assumed I would get a nicer room. Evening menu was limited which I hadn’t realised.

2026-07-09 via Nuitee
S
Stephen solo_traveller gb
9
Would definitely go back.
Pros:

Love the location and all the staff were very friendly and welcoming. Nothing was too much trouble, even supplying a fan for the room in 30 degrees heat and extra water. Staffing was short owing to illness but those who we met did everything to make our stay memorable.

Cons:

Nothing comes to mind

2026-07-09 via Nuitee
M
Marielle couple fr
9
Agréable. Le nouveau propriétaire semble vouloir entreprendre de belles choses
Pros:

Le style anglais ancien … beaucoup de charme
Le petit déjeuner était très bon

Cons:

Le dîner n’est pas du tout celui des photos . Hamburger et fish and chips au menu.

2026-07-06 via Nuitee
J
Joanna couple gb
10
2026-07-06 via Nuitee
J
julie couple gb
10
A lovely stay with attentive staff. I would not hesitate to go back again
Pros:

The property was in excellent condition, lovely decor and in a great location to drive to all the beautiful villages. The breakfast was excellent and great value for money , all the staff were very helpful & the new owner/ manager Aldo was so friendly nothing was too much trouble .

Cons:

Nothing

2026-07-03 via Nuitee
D
David couple gb
1
Didnt bappen
Pros:

There were no rooms for us when we arrived. So cannot recommend this hotel

Cons:

The fact that there were no rooms for us

2026-07-03 via Nuitee
P
Peter couple gb
8
A return visit which met our expectations.
Pros:

Very good breakfast.
Large room and very large bathroom.

Cons:

Despite the very large bathroom, the shower cubicle was rather small.
Very loud talking/shouting in the bar below our room on first night, but it did stop before 11.30pm.

2026-07-01 via Nuitee
G
Gaynor couple gb
10
Excellent all round. Beautiful property, fantastic breakfast, reasonably value and lovely staff
Pros:

Beautiful quaint accommodation. Sympathetically restored to a high standard. Quirky and quaint. Plenty of parking. Large bedrooms, fantastic breakfast and really nice staff, especially the young lady that looked after us at breakfast.

Cons:

The bath! It was huge and you needed a ladder to get in in order to have a shower

2026-07-01 via Nuitee
S
Steven solo_traveller gb
8
Great country pub/inn
Pros:

Great location, comfortable & clean rooms.

Cons:

Double bed a little small but nothing else

2026-06-29 via Nuitee
C
Carlo Ugo extended_group it
9
2026-06-29 via Nuitee
J
John solo_traveller gb
10
2026-06-27 via Nuitee