Hilton Garden Inn Lenox Pittsfield

Hotels
•
Hilton Garden Inn
9 (298 reviews)
1032 South Street , Pittsfield , US
+1 413-448-2222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Good location
Excellent service
Breakfast met expectations
Cons:
Uncomfortable mattress
Sketchy pillows and sheets
Signage issues
High prices for average amenities

Categories

Cleanliness
8.66
Many reviews mention cleanliness positively, but one complaint about room comfort lowers the score.
Service
10
Excellent service described, with quick responses to guest requests.
Location
9.63
Good location noted for nearby food market, although not scenic.
Room Quality
8.17
Complaints about mattress comfort and room aesthetics influence this rating.
Amenities
8.62
Some amenities positively noted, but issues with breakfast service impact the score.
Value for Money
8.65
As a three-star hotel charging five-star prices, perceived value could be better.
Food and Beverage
8.61
Breakfast met expectations but was limited in options.
Overall Experience
9.66
Overall positive experience noted by most guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Lenox/Pittsfield/Berkshires. The hotel boasts a fitness center, indoor pool, and a restaurant/bar for your enjoyment.

Modern Amenities
Each room is equipped with a TV, cable channels, and a private bathroom with complimentary toiletries. Relax and unwind with the convenience of a bath or shower and a hairdryer provided.

Convenient Location
Located in Pittsfield, with Albany and Adams just a short distance away, our hotel is easily accessible. Make the most of your stay with nearby attractions and Albany International Airport within reach.

Book your stay at Hilton Garden Inn Lenox/Pittsfield/Berkshires now for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

9
Based on 298 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.17
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 8.61
Overall Experience: 9.66
J
Joseph • solo_traveller • us
10
The room was large, clean and the staff was very friendly
Pros:

Clean, large rooms

Cons:

Entrance is a bit hard to navigate

2026-09-08 • via Nuitee
N
Natalie • family_with_children • il
8
יקר מדי בשביל להגיע ללינה בלבד
Cons:

הגענו ללינה בלבד אחרי יום טיול ארוך.
מפתיע לרעה שבמלון איכותי ויקר לא מספקים אפילו כפית לקפה בחדר ולא בקבוק מים.

2026-08-21 • via Nuitee
F
Frederick • couple • us
9
one night
Pros:

Clean comfortable property with friendly ataff.

Cons:

Needs a bigger road sign to direct tennants

2026-07-23 • via Nuitee
N
Nasrin • extended_group • us
7
Pros:

Was very clean

Cons:

We had issues with the door , it was very hard to open the door to our $500.00 room

2026-07-21 • via Nuitee
D
Dawn • solo_traveller • us
7
2026-07-17 • via Nuitee
G
George • solo_traveller • ge
9
2026-07-04 • via Nuitee
Z
Zohara • solo_traveller • il
9
Pros:

מיקום מרווח גדול

Cons:

שאין ארוחת בוקר. מחוץ לעיר

2026-07-04 • via Nuitee
K
Kevin • family_with_children • us
6
I would probably stay elsewhere next time. The staff was great the room was clean building itself was clean, I just pref
Pros:

Convenient location, clean, the gym was good.

Cons:

Hot tub was out of order, getting out of the property is tough during the day heavy traffic and trucks blocking the road at the grocery store. Bed was super uncomfortable. The restaurant Jae is in the building but the food was awful!!!! I got 3 sushi rolls and pretty much not edible I threw 75% of it in the trash. The rice and lo mein was ok.

2026-07-02 • via Nuitee
A
Audrey • couple • us
10
Excellent
Pros:

Pool and hot tub were fabulous, location excellent. Jae’s Restraunt excellent. Rooms clean and bed comfortable

Cons:

Nothing

2026-07-01 • via Nuitee
H
Hy • couple • us
10
Cons:

bar was closed at 915 pm when returned from concert at Tanglewood

2026-06-30 • via Nuitee
R
Robin • extended_group • us
10
Perfect short stay near our daughter’s school
Pros:

Convenient for our purposes and well maintained

Cons:

Nothing

2026-06-26 • via Nuitee
P
Paul • solo_traveller • us
3
Cons:

We reserved here specifically because it listed a hot tub. We arrived to find an out of order sign on it. The desk clerk said the website stated that it was not working but neither I nor my wife could find any notice of that. Very disappointing.

2026-06-24 • via Nuitee
A
Amber • solo_traveller • us
10
So much work to navigate, and it made it so much easier without having to worry about anything else
Pros:

Everyone was kind and responsive - our team had booked the conference room with food options throughout the day and it all went very well - no issues or concerns, and the kindest waitstaff. My room was perfect and comfortable. The coffee was always available and I was incredibly grateful. Love the place and will be back

2026-06-22 • via Nuitee
J
James • solo_traveller • us
8
2026-06-16 • via Nuitee
A
Alejandro • solo_traveller • us
10
Pros:

Muy bien

2026-06-03 • via Nuitee
L
Lizbeth • couple • us
10
2026-05-28 • via Nuitee
M
MayG00 • couple • us
8
Decent stay and the friendliest staff
Pros:

Everyone is so friendly - we loved the staff

Cons:

Value was a bit high for the area but it was Memorial Day weekend ...so everything is higher

2026-05-28 • via Nuitee
J
Johnny • couple • us
10
Pros:

Great !!!

2026-05-03 • via Nuitee
K
Kyle • couple • us
9
2026-04-27 • via Nuitee
P
Paul • couple • us
10
Pros:

Beautiful new hotel. Room was spacious and clean. The hotel is centrally located near supermarkets,, stores, brewery. nsil salon, massage salons and restaurants.. Asian restaurant and bar on property is fairly priced and has really good food and also serves breakfast.. Pool and jacuzzi area was very nice.
It was a great stay and we will be back.

Cons:

Nothing.

2026-04-21 • via Nuitee