Holiday Inn Baku by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1902 reviews)
Keykab Khanim Safaraliyeva Street 5 , Baku , AZ
+994 12 599 11 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent seaside location within walking distance of attractions
Helpful and courteous front desk/staff
Pool, sauna and fitness center available
Generally clean and well-maintained rooms
Good breakfast variety reported by multiple guests
Late check-out assistance and strong guest support
Cons:
Rooms can be small and sea view sometimes limited/misleading
Poor soundproofing; noise from adjacent rooms reported
Higher prices during peak season
Photos/room representation inconsistent with reality
Occasional room allocation errors
Bed configuration issues (twin beds combined instead of king) and bathroom drainage problems

Categories

Cleanliness
8.2
Rooms generally reported as clean and well-maintained, though some guests noted bathroom drainage issues and minor maintenance problems that affected perceived cleanliness/comfort.
Service
9.2
Front desk and staff repeatedly praised for being helpful, communicative, assisting with taxis/local guides and late check-out; service strongly uplifts the guest experience despite occasional booking/room allocation errors.
Location
9.6
Consistently highlighted as an excellent seaside location within walking distance of main attractions, promenade and canals; location is a clear strength.
Room Quality
7.6
Mixed feedback: some rooms spacious with good linens, but multiple complaints about small rooms, limited/ misleading sea views, poor soundproofing, incorrect bed configuration (twin beds vs king) and discrepancies between photos and reality.
Amenities
9
Pool, sauna, fitness center and general facilities praised; minor friction (e.g., swim cap requirement sold on site) but overall amenities are a strong point.
Value for Money
7.8
Perceived as somewhat expensive in peak season and small/service inconsistencies reduce perceived value for some guests, though many found the experience worth the price given location and service.
Food and Beverage
8.4
Breakfast received positive comments for variety and quality from several guests, though at least one review noted limited breakfast options — overall generally good but not uniformly exceptional.
Overall Experience
9
Overall positive experience driven by location, amenities and especially service; several guests stated they would return, though room quality and occasional value issues temper perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center featuring a sauna and indoor pool. Unwind and rejuvenate after a day of exploring the city.

Gastronomic Delights with Stunning Views
Experience culinary excellence at Marina 18 Restaurant overlooking the Caspian Sea. Enjoy delicious meals and breathtaking views during your stay with us.

Convenient Location and Modern Comfort
Located near major attractions like Maiden Tower and Baku Boulevard, our hotel offers modern amenities including free WiFi, air-conditioned rooms, and complimentary underground parking.

Book your stay at Holiday Inn Baku now and elevate your travel experience with us!

Important information:

Transfer from airport to hotel is subject to additional fee and can be organized by request.

Please be aware that you should only wear your swimming cap when entering the pool. If you don't have yours, you can get one at our Fitness Center reception at 20 AZN.

Children under the age of 13 only eat for free when they choose meals from the Kids Eat Free menu or breakfast.

The swimming pool will be closed from August 25 untill August 28,2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8.6
Based on 1902 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.6
Room Quality: 7.6
Amenities: 9
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 9
K
Kristine • solo_traveller • ge
10
2026-11-07 • via Nuitee
K
Kristine • couple • ge
10
2026-11-07 • via Nuitee
A
Alina • couple • kz
4
2026-11-06 • via Nuitee
F
Filiz Elif • family_with_children • tr
8
Güzel bir deneyim
Pros:

Güleryüzlü çalışanlarını

Cons:

Konumunu

2026-11-06 • via Nuitee
D
Dmitriy • solo_traveller • kz
8
Good value and great location.
2026-11-06 • via Nuitee
A
aylin • family_with_children • tr
5
Pros:

Location

Cons:

Food and service

2026-11-05 • via Nuitee
R
Roberto • couple • it
6
2026-11-03 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Friendly and professional staff, good breakfast, large and comfortable room

Cons:

A couple of little things, bins won't emptied when first arrived, cups not cleaned and tea/milk not replenished on first morning, when requested at reception water was delivered instead!!

2026-11-03 • via Nuitee
A
Aldo • solo_traveller • it
3
Pros:

Service in room is very good in particular Mrs Vusala

Cons:

Servizio in breakfast e il letto scomodo

2026-11-03 • via Nuitee
T
Talha • couple • pk
9
Amazing
Pros:

Perfect location and amazing experience

Cons:

Non

2026-11-02 • via Nuitee
B
BAKHEET • extended_group • sa
8
2026-11-01 • via Nuitee
M
Madara • solo_traveller • lv
10
2026-11-01 • via Nuitee
G
Gozde • family_with_children • tr
8
2026-11-01 • via Nuitee
F
Feridun Yunus • extended_group • tr
10
Pros:

Vüsale hanım, çok yardımcı oldu. Kendisine çok teşekkür ederiz.

Cons:

Herşey güzeldi

2026-11-01 • via Nuitee
I
igor • extended_group • il
10
2026-10-31 • via Nuitee
F
Fatih • couple • tr
8
2026-10-31 • via Nuitee
E
Enrico • solo_traveller • it
10
Perfect stay in Baku
Pros:

Really good hotel, nice staff and good location

2026-10-28 • via Nuitee
I
Irene_Lan • extended_group • cn
8
前台服务拉高了整个酒店体验
Pros:

位置不错，前台非常乐于助人，包括和本地向导/出租车司机联系不上都会帮忙联系和沟通。

Cons:

旺季价格偏高，房间比较小，定的海景房只能说能看到海，此外房间隔音效果不大好，半夜会被隔壁房间声音吵醒。

2026-10-28 • via Nuitee
M
murat • couple • tr
10
2026-10-28 • via Nuitee
N
Natalia • couple • be
10
Проживанием осталась довольна . Благодарю !
Pros:

Отличное местоположение, недалеко от центра , близко к набережной .
Прекрасный завтрак с большим выбором различных продуктов , фруктов .
Вежливый и гостеприимный персонал .
На все вопросы - исчерпывающие ответы и готовность всегда помочь .

Cons:

Понравилось все .

2026-10-27 • via Nuitee