Holiday Inn Baku by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1941 reviews)
Keykab Khanim Safaraliyeva Street 5 , Baku , AZ
+994 12 599 11 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice view
Clean room
Good breakfast
Cons:
High price
Poor service interaction
Staff entering rooms

Categories

Cleanliness
8.43
The room was clean, but there was a complaint about staff entering rooms while guests are sleeping.
Service
7.9
Mixed reviews; some guests had positive experiences, while others reported issues with staff interactions and management.
Location
9.44
Highly praised for its convenience to shopping malls and excellent views.
Room Quality
8.89
Well-maintained and quiet rooms, contributing to a good experience.
Amenities
8.92
Amenities are generally appreciated, including a good breakfast and spa.
Value for Money
7.88
Some complaints regarding the price not justifying the service level offered.
Food and Beverage
8.93
Breakfast and food quality were positively mentioned.
Overall Experience
8.4
Overall enjoyment viewed positively, despite notable concerns in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center featuring a sauna and indoor pool. Unwind and rejuvenate after a day of exploring the city.

Gastronomic Delights with Stunning Views
Experience culinary excellence at Marina 18 Restaurant overlooking the Caspian Sea. Enjoy delicious meals and breathtaking views during your stay with us.

Convenient Location and Modern Comfort
Located near major attractions like Maiden Tower and Baku Boulevard, our hotel offers modern amenities including free WiFi, air-conditioned rooms, and complimentary underground parking.

Book your stay at Holiday Inn Baku now and elevate your travel experience with us!

Important information:

Transfer from airport to hotel is subject to additional fee and can be organized by request.

Please be aware that you should only wear your swimming cap when entering the pool. If you don't have yours, you can get one at our Fitness Center reception at 20 AZN.

Children under the age of 13 only eat for free when they choose meals from the Kids Eat Free menu or breakfast.

The swimming pool will be closed from August 25 untill August 28,2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8.6
Based on 1941 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
Андрей • solo_traveller • az
10
Pros:

Фитнесс центр и бассейн

2026-10-14 • via Nuitee
E
EvSam • family_with_children • il
9
2026-10-13 • via Nuitee
S
SIKANDER SALAHUDDIN • solo_traveller • pk
7
Pros:

Overall, the room was clean and well-maintained, but there were a few issues that affected our comfort. We had specifically selected a king-size bed, but instead, the hotel combined two twin beds, which made sleeping less comfortable and affected the quality of our sleep. Additionally, the bathroom drainage was not working properly, which was inconvenient. While the room was clean and the overall facilities were satisfactory, these issues need attention to ensure a more comfortable experience for future guests.

Cons:

Overall, the room was clean and well-maintained, but there were a few issues that affected our comfort. We had specifically selected a king-size bed, but instead, the hotel combined two twin beds, which made sleeping less comfortable and affected the quality of our sleep. Additionally, the bathroom drainage was not working properly, which was inconvenient. While the room was clean and the overall facilities were satisfactory, these issues need attention to ensure a more comfortable experience for future guests.

2026-10-10 • via Nuitee
D
Davud • solo_traveller • gb
2
2026-10-08 • via Nuitee
M
Michele • family_with_children • it
9
Nel complesso un ottimo soggiorno
Pros:

Una bella piscina, anche se non si può entrare senza la cuffia (te la vendono a 10 euro).
La camera molto grande e quelle con vista mare hanno anche dei bei grattacieli davanti. Morbide le lenzuola e comodissimi i cuscini.

Cons:

Ho prenotato per 3 persone, ma gli asciugamani erano per 2, comunque non era un problema.

2026-10-08 • via Nuitee
M
MIR21 • family_with_children • pk
6
If I have to, I would probably switch to another better facility.
Pros:

Overall a good stay.
Staff at reception was cooperative and good.
Generally okay... 👌

Cons:

This facility doesn't have specialist staff available e.g. for pool and gym, spa etc. They hire and call staff from outside when required and scheduling is a challenge.
Breakfast was slightly boring, they may add more items and variety.
Also, noted during breakfast one day some kind of rift btw the floor manager and junior staff. Missed the welcome smile up9n arrival and good service that particular day.

2026-10-08 • via Nuitee
D
Davud • solo_traveller • gb
8
2026-10-08 • via Nuitee
D
Davud • solo_traveller • az
2
2026-10-08 • via Nuitee
S
Shokhrukh • couple • uz
10
Hotel is very good ! I like everything hotel’s location staff rooms and meals
Pros:

Everything

Cons:

Nothing

2026-10-07 • via Nuitee
A
Alexey • solo_traveller • ru
8
Cons:

хотелось бы больше выбор сыров и красной рыбы на завтрак, а также чтобы кофе приносили после первой просьбы. Было бы приятно, если бы бассейн работал на 23:00 и начинался с 8:00.

2026-09-19 • via Nuitee
I
Ia • couple • ge
10
Well done!
Pros:

Perfect stuff, very clean and nice facility

2026-09-18 • via Nuitee
F
Fung • extended_group • hk
8
Worth and cozy stay
Pros:

With very comprehensive gym, good location with malls nearby, staff are helpful

Cons:

/

2026-09-17 • via Nuitee
S
Stephen • solo_traveller • gb
10
Highly recommended staying here
Pros:

Fabulous hotel with amazing staff.

2026-09-17 • via Nuitee
M
Melih • couple • tr
8
2026-09-16 • via Nuitee
M
MANSOUR • solo_traveller • sa
8
فندق يستحق العوده اليه
Pros:

موقعه وتعامل طاقمه ونظافة الفندق

Cons:

السعر نوعا ما

2026-09-15 • via Nuitee
P
Pedro • family_with_children • mx
8
2026-09-12 • via Nuitee
D
Dmitry • solo_traveller • ru
10
2026-09-09 • via Nuitee
G
Galiya • couple • kz
10
Pros:

Отель понравился, особенно расположение . Интересно работал отлично 👍

2026-09-08 • via Nuitee
S
SEUNG RYUL • solo_traveller • kr
8
2026-09-08 • via Nuitee
B
Badr • couple • kw
8
2026-09-07 • via Nuitee