Comfort Hotel Bernau

Hotels
7.7 (2425 reviews)
Zepernicker Chaussee 39 , Bernau bei Berlin , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Terrace
Pets allowed
Luggage storage
Facilities for disabled guests
Wheelchair accessible
Pet bowls
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Smoke odor
Aging facilities

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness and unpleasant odors from smoke.
Service
8.56
Many reviews praised the friendly and helpful staff.
Location
8.6
Convenient location noted in several reviews.
Room Quality
7.06
Room quality received mixed feedback, with some noting comfort and others mentioning issues.
Amenities
7.59
Amenities like parking and breakfast were highlighted positively, despite some criticism of specific items.
Value for Money
7.55
Generally positive feedback overall but with some concerns about value due to cleanliness.
Food and Beverage
8.09
Breakfast received high praise, though some concerns about food safety were noted.
Overall Experience
7.57
Most guests reported a generally good experience but with some significant reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:17

Property Description

Convenient Location
Located just 25 km north of Berlin's city centre, the 3-star Comfort Hotel Bernau in Bernau bei Berlin offers easy access to both the bustling city and the tranquility of the surrounding area.

Comfortable Accommodation
The spacious rooms at Comfort Hotel Bernau feature satellite TV, ensuring a relaxing stay for guests looking to unwind after a day of exploring.

Great Amenities
Start your day right with a delicious breakfast buffet and enjoy the convenience of free parking. In the evenings, unwind at the hotel's bar for a perfect end to your day.

Book your stay at Comfort Hotel Bernau now and experience a perfect blend of comfort and convenience during your visit to Bernau bei Berlin.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 11 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2425 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
H
Halberstadt • family_with_children • de
9
2026-05-27 • via Nuitee
M
Michaela Petra • solo_traveller • de
8
2026-05-25 • via Nuitee
A
anke • solo_traveller • nl
10
Pros:

Goede locatie. Prima bedden

2026-05-25 • via Nuitee
S
Sigi • solo_traveller • lt
8
Pros:

Everything was clean

Cons:

Poor breakfast, awkward place. Definitely not Comfort hotel :D

2026-05-24 • via Nuitee
F
Frank • solo_traveller • de
5
Cons:

Badmulleimer nicht geleert vom Gast vorher,
Fußboden schmutzig,
Frühstücksraum viel zu klein, Gäste mussten warten

2026-05-23 • via Nuitee
L
Lutz • solo_traveller • de
10
2026-05-21 • via Nuitee
H
Horst Just • couple • de
7
Was ich aufgeschrieben habe könnten sie zum Wohle aller anderen Gäste verbessern.
Pros:

Preis und Leistung ist ok

Cons:

Kein Kühlschrank und keine Bar auf dem Zimmer. Das war gar nicht gut..Und beim Frühstück waren die Brötchen schon sehr hart sowie kaum Brot.

2026-05-18 • via Nuitee
M
Maren • family_with_children • de
6
Der Aufenthalt war gut.
Pros:

Die Lage vom Hotel war für uns sehr gut. Das Frühstücksbuffet war für das Preis-Leistungsverhältnis gut.

Cons:

Die Zimmer sind in die Jahre gekommen und leider war es auch nicht richtig sauber.

2026-05-17 • via Nuitee
H
Helbig • solo_traveller • de
9
2026-05-17 • via Nuitee
C
Carsten • family_with_children • de
6
Pros:

Gutes Personal,
Für den Preis ist die Leistung ok.

Cons:

Ruhe war Dank Nähe Autobahn oder Bundesstraße nicht möglich

2026-05-17 • via Nuitee
T
Timo • solo_traveller • de
6
2026-05-16 • via Nuitee
D
Daniel • couple • de
4
Unterkunft wäre für eine Nacht so ok aber längerer Aufenthalt nicht
Pros:

Das Personal war nett 👍
Frühstück war in Ordnung

Cons:

Die Zimmer sind schon sehr alt. Betten waren in unserem Zimmer durchgelegen
Duschen in der Badewanne war recht kompliziert
Zimmer war nicht richtig gepflegt

2026-05-16 • via Nuitee
T
Tobias • solo_traveller • de
7
2026-05-15 • via Nuitee
S
Schöwe • couple • de
7
2026-05-15 • via Nuitee
D
Dr. Otmane • extended_group • de
8
2026-05-13 • via Nuitee
M
Mirjam • couple • de
10
2026-05-13 • via Nuitee
R
Richard • couple • de
8
2026-05-12 • via Nuitee
B
Bettina • couple • de
5
Zweckmäßiges Hotel für eine Nacht passabel- nettes Personal-saubere Zimmer.Frühstücksbuffet war in Ordnung.
Pros:

Preis-/Leistungsverhältnis war in Ordnung

Cons:

Zimmer zweckmäßig eingerichtet, aber Komfort hatte ich auch nicht erwartet.

2026-05-11 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-05-11 • via Nuitee
A
Anna • family_with_children • de
8
Wochenendaufenthalt
Pros:

Freundliches Personal, gute Lage

2026-05-09 • via Nuitee