Canada Central

Hotels
9.2 (641 reviews)
5 de Mayo 47 , Mexico City , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (Centro Histórico), walkable to attractions
Very friendly and helpful staff (front desk, housekeeping, porters)
Rooms are clean and comfortable
Rooftop terrace with view; good coffee and breakfast
Included breakfast and 24/7 snacks
Good value for money
Cons:
Rooms are small
Thin walls/doors and lack of quiet hours (bring ear plugs)
Limited breakfast variety
Snack options lack healthy/dietary choices and staff response can be poor
Limited control over AC and bothersome appliance light in some rooms

Categories

Cleanliness
9.5
Rooms repeatedly described as extremely clean and well-maintained; housekeeping (Laura) praised for attentiveness and spotless rooms.
Service
9.7
Staff consistently noted as very friendly, helpful and professional (front desk, reception, security, porters like Esteban); several guests specifically cited excellent service and interactions.
Location
9.8
Multiple mentions of an excellent, central location in Centro Histórico — highly walkable to historical sites, restaurants and transport; terrace with a good view also highlighted.
Room Quality
7.5
Rooms described as comfortable but quite small; thin walls/doors and limited quiet hours noted; some guests found AC control and appliance lights bothersome.
Amenities
9
Amenities liked overall — rooftop terrace with coffee/breakfast, included breakfast, 24/7 snacks and helpful common areas; elevator small but available.
Value for Money
9.4
Multiple comments that the hotel is worth the price and helps economize travel (included meals option); considered a great value given location and service.
Food and Beverage
8.7
Breakfast praised for good flavor though somewhat limited in variety; snacks available 24/7 but limited healthy/diet options and at least one guest reported staff reacting poorly when requesting diet items.
Overall Experience
10
Overall very positive — many guests highly recommend the hotel and some return repeatedly due to staff, cleanliness and location; small room drawbacks do not outweigh positives for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Central Location near Major Attractions
Hotel Canada is a stone's throw away from Mexico City Zocalo Square and The Grand Temple Museum, making it the perfect base for exploring the city's top landmarks.

Comfortable Rooms with City Views
Each room at Hotel Canada is equipped with modern amenities including cable TV, a cozy sofa, and a work desk. Guests can enjoy stunning city views right from their room.

Convenient Amenities and Services
With a 24-hour front desk, shared lounge, tour desk, and luggage storage, Hotel Canada ensures a hassle-free stay for all guests.

Experience the best of Mexico City at Hotel Canada - book your stay now for a memorable trip!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.2
Based on 641 reviews
Cleanliness: 9.5
Service: 9.7
Location: 9.8
Room Quality: 7.5
Amenities: 9
Value for Money: 9.4
Food and Beverage: 8.7
Overall Experience: 10
M
Martinez • family_with_children • mx
10
Pros:

La ubicación, amenidades, el personal amable y el mobiliario cómodo

Cons:

El espacio en la habitación muy reducido

2026-10-31 • via Nuitee
E
Evelyn • couple • cr
10
2026-10-29 • via Nuitee
K
Karen • family_with_children • mx
9
Pros:

I stayed at Canada Central in May & enjoyed it so much, that when I knew I was returning to Mexico City in October, I didn't even consider another hotel. I love the location, right in the middle of Centro Historico but it is the wonderful staff, who will keep me returning to this hotel. The interaction I had with them was exceptional.

2026-10-28 • via Nuitee
A
Ana francis • couple • cr
10
Perfecto
Pros:

Ubicación, alimentación, instalaciones, trato. TODO.

Cons:

Todo estuvo muy bien

2026-10-27 • via Nuitee
J
James • couple • us
9
Lovely staff. Everyone was very helpful!
Pros:

Convenient for walking to many historical sites. Good restaurants around. A lot of activity near the hotel like parades.

2026-10-27 • via Nuitee
L
Luis • couple • us
10
2026-10-26 • via Nuitee
A
Adilene • family_with_children • ie
10
2026-10-25 • via Nuitee
J
Jorge • family_with_children • mx
10
Perfecta
Pros:

Su amabilidad, y excelente trato de todo el personal

Cons:

Que no me quede más dias

2026-10-24 • via Nuitee
M
Maria • couple • hn
9
Cons:

Los snacks no llevan opciones dietéticos o saludables. Y al solicitarlos, el personal se molesta☹️

2026-10-24 • via Nuitee
G
Gerardo Solís • extended_group • cr
8
Excelente opción centrica para recorrer la ciudad
Pros:

La ubicación es excelente, el personal muy amable en recepción y seguridad. Nos ayudaron a guardar el equipaje para nosotros recorrer la ciudad desde temprano. La opción de comidas incluidas (no las utilizamos mucho durante la estadía) pero es una opción que economiza el viaje a muchos.

Cons:

La habitación es un poco pequeña, tienen el control del aire que no puedes manipularlo mucho, por lo que la luz del aparato molesta al dormir (yo que soy sensible a las luces por las noches), el desayuno es poco variado pero tenía muy buen sabor.

2026-10-22 • via Nuitee
O
Olga • couple • us
10
Relaxing and comfortable
Pros:

Our stay at Canada Central Hotel in Mexico City was fantastic. The rooms were extremely clean, quiet, and comfortable. Laura, from housekeeping, did an amazing job. She was always attentive to our needs and kept everything spotless. Esteban was also very helpful with our bags. I highly recommend this hotel!

Cons:

Nothing everything was amazing.

2026-10-21 • via Nuitee
J
James • couple • ca
8
Pros:

Location and staff were very good

Cons:

Room was very small

2026-10-20 • via Nuitee
A
ANGEL • family_with_children • mx
10
Pros:

Muy agusto

2026-10-18 • via Nuitee
A
Anne • couple • ca
9
This is a great spot to stay
Pros:

Great location and staff ; particularly the front desk staff who were dally helpful and spoke English
The terrace on the top floor had a lovely view and offered good coffee and breakfast

Cons:

The room was a little small for the big king sized bed = but is as shown in the pics - and very small negative given all the positives about this hotel

2026-10-16 • via Nuitee
M
Maria • couple • us
10
Excellent staff and location. Great amenities
Pros:

Location and staff

2026-10-15 • via Nuitee
O
Oscar • family_with_children • co
10
Pros:

El bufete y la ubicación.

Cons:

Lo pequeños que son los cuartos.

2026-10-15 • via Nuitee
K
Kenesha • solo_traveller • us
8
Great stay, thin walls, worth the price, bring ear plugs
Pros:

Cute boutique hotel in centro, a historical area. Walkable to anything you wanted, food, drinks, museums, entertainment, whatever you wanted. Public transport and ride shares were close and cheap. I was able to get to whatever I wanted with ease. Yeah the elevator and the rooms are small but I only used the room to sleep and used the stairs most of the time. Breakfast was included and was pretty decent and they also had 24/7 snacks.

Cons:

The walls or doors were thin. And there were no quiet hours in the hotel. So at midnight people in hallway were talking and it felt like they were in the room with me. If you're a heavy sleeper, you probably would be okay but I'm not so bring ear plugs.

2026-10-13 • via Nuitee
J
Jose L • solo_traveller • us
9
2026-10-13 • via Nuitee
R
Ramirez Rincon • family_with_children • co
10
Excepcional
Pros:

La comida, la atención las instalaciones la ubicación todo es perfecto recomendado diez de diez

Cons:

Todo me gustó

2026-10-12 • via Nuitee
M
Maria del Carmen • couple • us
10
Estancia corta, muy bien, aprovechada por la ubicación del hotel
Pros:

Todo el personal fue muy amable, incluso había una cortesía que no me habían comentado. Durante el día podías consumir un platillo de la carta en el precio de la habitación. Además del desayuno. La ciudad es hermosa. Estoy súper bien ubicada en el centro de la ciudad. Muchos restaurantes cercanos y gran facilidad para moverse a cualquier punto de la ciudad ya sea en transporte público o privado.

Cons:

La verdad es que estuve en un día bastante difícil fue el día 14 de septiembre cuando estaban empezando a arreglar el Zócalo de la Ciudad de México y por consiguiente tenían cerradas varias avenidas. Por lo que yo recomiendo ir al aeropuerto de la Ciudad de México con mucha anticipación. Habia un trámite en el aeropuerto de la Ciudad de México, que no teníamos contemplado: Formato Estadístico para Mexicanos. Nos retrasó mucho tiempo, para poder documentar maletas. Por lo que recomendamos salir muy a tiempo del hotel.

2026-10-12 • via Nuitee