Heritage Inn Hotel & Convention Centre - High River

Hotels
7.2 (461 reviews)
1104 11 Street West , High River , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice room
Cons:
Dirty rooms
Broken amenities
Smoky odors

Categories

Cleanliness
6.03
The hotel is dirty and run down; at least one room was not cleaned.
Service
8.5
Staff were friendly and helpful.
Location
8.04
The location was good.
Room Quality
6.99
Rooms were generally nice and clean, but some had issues with cleanliness and odors.
Amenities
6.52
Hot tub was out of order; rooms lacked certain facilities like a coffee pot.
Value for Money
7.48
Good value considering the price, though some facilities did not meet expectations.
Food and Beverage
7.03
Breakfast was described as delicious; however, some found it lacking.
Overall Experience
7
Decent experience overall, but several issues impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 18:24

Property Description

Modern Full-Service Hotel near Calgary

Fitness Centre and Complimentary WiFi
Stay active at our fitness centre and stay connected with complimentary WiFi access throughout the hotel.

Dining Options Galore
Indulge in a variety of culinary delights at our on-site restaurant, Seasons Cafe & Eatery, or unwind at Heritage Lounge with daily Happy Hour specials. For a more laid-back atmosphere, head to Spitzee Post Bar & Grill for drinks, live entertainment, and a vibrant outdoor patio experience.

Nearby Attractions and Activities
Explore the Highwood Golf Club, Museum of the Highwood, Bar U Ranch National Historic Site, and Frank Lake Conservation Area, all just a short drive away.

Book now to experience the perfect blend of comfort and convenience at the Heritage Inn Hotel & Convention Centre.

Important information:

Guest reserving a room must be 18 years or older. Upon check-in government-issued photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-09-07 until 2026-09-07
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

7.2
Based on 461 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7
L
Lea • couple • fr
7
Pros:

Nous n’y avons passer qu’un seul nuit pour une étape. La chambre était très propre, le personnel agréable et le petit déjeuner parfait.

Cons:

La salle de bain mériterai un bon rafraîchissement.

2026-09-19 • via Nuitee
G
Gil • solo_traveller • ca
8
2026-09-17 • via Nuitee
T
Tom • couple • us
8
Good affordable motel
Pros:

Location to High River

2026-09-12 • via Nuitee
D
Del Solar Figueroa • solo_traveller • cl
1
2026-09-11 • via Nuitee
J
Judith • couple • us
7
Adequate
Pros:

Great breakfast

Cons:

Information upon registration. Sign outside very misleading.

2026-09-08 • via Nuitee
O
Owen • couple • ca
7
Good
Pros:

no comment

Cons:

there was wedding and the guests were a little loud out in the parking lot

2026-09-07 • via Nuitee
E
Ellen • couple • ca
8
The staff in the restaurant were excellent and prices and food were both great.
Pros:

Proximity to our event. Room was very clean.

Cons:

The stairwell good use some work and clean up

2026-09-06 • via Nuitee
C
Caitlin • solo_traveller • us
10
Pros:

Great location, has everything you would need around it and there's a place to eat in the hotel.

2026-09-06 • via Nuitee
C
Cheryl • couple • ca
6
This place was not worth the money at all. The only good thing was the breakfast.
Pros:

Its location

Cons:

Well they had no Kleenex in the room and when I asked for some I was told they were short. They don’t have an ice machine..you have to ask for some. No where to get water bottle filled.

2026-09-05 • via Nuitee
C
Colleen • family_with_children • ca
6
Cons:

Bathroom had pink algae in shower corners and hair

2026-09-05 • via Nuitee
L
Lisa • family_with_children • ca
8
Clean, comfortable, and excellent value.
Pros:

The meals were very good, and excellent value; the room was clean and very comfortable; the staff were friendly and helpful; the location was easy to find and located close to other amenities.

Cons:

I wouldn't change anything, I was very happy.

2026-09-03 • via Nuitee
R
Ranga • solo_traveller • ca
7
2026-09-01 • via Nuitee
K
kassee • family_with_children • ca
5
Pros:

Good location.

Cons:

Rooms smelt very stale, pool was closed without notifying. We booked this hotel mostly for the pool and when we checked in, we weren’t told it was closed and there was no signage put up until after we asked about it. Breakfast was okay. Service wasn’t the greatest.

2026-08-30 • via Nuitee
E
Estelle • extended_group • ca
8
2026-08-21 • via Nuitee
F
Francis • couple • ca
8
2026-08-20 • via Nuitee
K
K39421235X • family_with_children • bh
10
Pros:

Everything was exceptional, especially the night receptionist. She was very cooperative; I asked her to allow me to check out at 2 pm.

Cons:

nothing

2026-08-13 • via Nuitee
R
Ramona • solo_traveller • ca
6
2026-08-11 • via Nuitee
A
Angie • extended_group • ca
4
Cons:

Bathroom and smell of room

2026-08-10 • via Nuitee
W
Wouter • solo_traveller • nl
7
Pros:

Prima ontbijt welke bij de prijs zat!

2026-08-08 • via Nuitee
H
Hunt • solo_traveller • ca
8
2026-08-07 • via Nuitee