Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Great service
Clean rooms
Comfortable accommodations
Cons:
Limited on-site amenities
Some dated facilities

Categories

Cleanliness
8.48
Guests mentioned that the rooms are clean and well-maintained.
Service
8.95
Numerous reviews highlighted the helpful and friendly staff.
Location
8.99
Location is repeatedly praised for being excellent and convenient.
Room Quality
8.44
Rooms are spacious and comfortable with good amenities.
Amenities
8.47
On-site amenities are appreciated, although some facilities are dated.
Value for Money
8.43
Good value considering the quality of service and location.
Food and Beverage
8.48
Breakfast options received positive remarks.
Overall Experience
8.55
Overall experience is highly rated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:32

Property Description

Stunning Views of Japan Alps from Top-floor Restaurant

Luxurious Amenities and Services

Buena Vista offers 5 restaurants, a beauty salon, and bright rooms with free WiFi. Guests can enjoy massage treatments, rent bicycles, and shop for souvenirs at the hotel. The property also provides a shuttle service from Matsumoto Station for convenience.

Delightful Dining Options

Guests can savor fresh croissants from the hotel's bakery at the breakfast buffet, indulge in Japanese specialties at Fukashiro, or enjoy a Western lunch/dinner buffet at La Cafe Terraza. Local ingredients are highlighted in all dishes served at the property's restaurants.

Convenient Location and Accessibility

Situated in the heart of the city, Buena Vista is a short walk from the nearest station and the bus terminal for easy access to major cities like Tokyo and Osaka. The iconic Matsumoto Castle is also within walking distance for guests to explore.

Book your stay at Buena Vista now to experience luxury and convenience in the heart of the Japan Alps.

Important information:

The hotel's free shuttle from Matsumoto Station leaves every few minutes, from 7:30 to 20:30.

If you will arrive after 21:00, please inform the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Location

Guest Reviews

8.6
Based on 2255 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
K
KUOFENG • couple • tw
9
2026-08-29 • via Nuitee
I
igal • couple • il
3
Pros:

Lots of restaurants

Cons:

We changed the room 3 times due to smell of cigarettes

2026-08-27 • via Nuitee
F
Flavia • couple • it
10
Pros:

hotel bellissimo, elegante , raffinato e pulito. Molto grande . Personale cortesissimo e molto disponibile. Colazione eccellente.
• ⁠camera mi aspettavo di più visto l’hotel ma comunque letti comodi e pulita.

Cons:

camera mi aspettavo di più visto l’hotel ma comunque letti comodi e pulita.

2026-08-27 • via Nuitee
川畑 • solo_traveller • jp
9
Pros:

落ち着いた雰囲気、清潔感があって良かった

Cons:

特になし

2026-08-26 • via Nuitee
K
Kohei • solo_traveller • jp
8
2026-08-25 • via Nuitee
M
Marco • extended_group • nl
3
Enorme stof bende
Cons:

Hotel is erg outdated. 1 groot stofnest doordat er overal vloerbedekking ligt, zware gordijnen, behang. Niet goed voor iemand met huismijt allergie.

2026-08-24 • via Nuitee
M
Mark • solo_traveller • au
9
2026-08-24 • via Nuitee
V
valerio • family_with_children • fr
8
très bon choix d'hotel.
Pros:

hotel tres bien , chambre spacieuse , petit déjeuner parfait , proche du centre

Cons:

petite attente pour le petit déjeuner

2026-08-22 • via Nuitee
K
KE • family_with_children • cn
10
Pros:

位置很好，距离松本站距离适中，安静的同时，出行购物也很方便

2026-08-20 • via Nuitee
佐藤 • solo_traveller • jp
8
Pros:

朝食が良かったです。

Cons:

温泉送迎は良かったですが、当ホテルに大浴場が無かったのは残念でした。

2026-08-19 • via Nuitee
W
WENRONG • couple • jp
10
2026-08-19 • via Nuitee
千晴 • couple • jp
9
贅沢な気持ちになれた。
Pros:

スタッフの対応がすこぶるよかったしスマートでした。朝食も大満足です。

Cons:

ない。

2026-08-17 • via Nuitee
T
TADASHI • couple • jp
9
2026-08-17 • via Nuitee
Y
YI HSIEN • solo_traveller • tw
8
2026-08-17 • via Nuitee
千晴 • solo_traveller • jp
9
2026-08-17 • via Nuitee
E
Elaine • couple • au
9
2026-08-16 • via Nuitee
Y
Yashita • solo_traveller • in
8
2026-08-16 • via Nuitee
K
kaji • solo_traveller • jp
7
満足でした。
Pros:

どういう訳か予約が”喫煙”になっていた。かなり予約がタイトであったろうにかかわらず、適切に対応してもらい”禁煙室”に移ることが出来た。

2026-08-16 • via Nuitee
F
Francisco Javier • family_with_children • es
6
Hotel anticuado con habitaciones enanas
Pros:

El personal muy amable, está cerca de la estación de tren pero es complicado llegar con maletas al no haber aceras.

Cons:

Habitaciones extremadamente pequeñas, incluso habiendo reservado de la zona ejecutiva. El hotel está muy anticuado. El precio es caro, la relación precio no es nada buena. No volvería ni lo recomendaría

2026-08-16 • via Nuitee
A
Adi • family_with_children • no
8
2026-08-15 • via Nuitee