City View Hotel Stratford

Hotels
4.5 (720 reviews)
11 Church Street North , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Poor cleanliness
Inadequate facilities

Categories

Cleanliness
2
Multiple reviews highlight unclean rooms and shared bathrooms, with specific mentions of dirtiness and poor maintenance.
Service
5
Some staff were noted as friendly, but overall service was poor and inconsistent.
Location
8
Location is frequently mentioned positively, being convenient for attractions and transportation.
Room Quality
3
Several reviews indicate rooms were small, dirty, and uncomfortable.
Amenities
3
Many standard amenities were lacking or broken, as noted in various comments.
Value for Money
5
Given the prices charged, many reviews suggest that the quality of facilities did not meet expectations.
Food and Beverage
5
Breakfast options were minimal and often unavailable, which affects the perceived value.
Overall Experience
5
Mixed feelings overall, with significant criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:28

Property Description

City View Hotel Stratford offers a prime location in the vibrant east end of London, just a short walk from Stratford Rail/Underground Station and the renowned Westfield Shopping Centre.

Convenient Access to Attractions: Situated within 3 miles of popular landmarks such as the London Arena, Leyton Orient Stadium, Upton Park, Excel Exhibition Centre, and Royal Business Park, our hotel provides easy access to key destinations in the city.

Modern Amenities: Enjoy complimentary WiFi throughout the property and take advantage of our on-site cash machine offering free withdrawals for added convenience.

Experience comfort and convenience at City View Hotel Stratford. Book your stay now!

Important information:

Guests must be aged 18 or over, or accompanied by a responsible adult. Photo ID (passport or driving license) is required upon check-in. Photographic identification will also be requested from all accompanying guests.

Visitors are not allowed in the room. However, they are permitted in the lounge until 20:00.

The room(s) will be checked at the time of your departure and charges may be made for any misconduct or damage.

Please note that the property will pre-authorize your credit card prior to arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LCY

Location

Guest Reviews

4.5
Based on 720 reviews
Cleanliness: 2
Service: 5
Location: 8
Room Quality: 3
Amenities: 3
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
G
Geddes • solo_traveller • gb
4
2026-09-16 • via Nuitee
T
Thineshkumaran • couple • gb
1
Rubbish
Pros:

Nothing

Cons:

Nothing

2026-09-16 • via Nuitee
D
Denise • couple • gb
1
Less the one hour
Pros:

Property like people live their just renting rooms disgusting

Cons:

Nothing at all

2026-09-14 • via Nuitee
C
CHURCH • solo_traveller • gb
7
Pros:

The facility is close to the bus stop, and a good value for It's money.

Cons:

The breakfast is worthless. Better not to srve breakfast.

2026-09-14 • via Nuitee
K
Kacper • couple • pl
6
Cena adekwatna do jakości, bardzo miły personel na recepcji
Pros:

Cena

Cons:

Skrzypiące łóżko

2026-09-11 • via Nuitee
C
Charlie • solo_traveller • gb
7
Fair.
Pros:

Close enough to where we needed to be. Fair price for what it was.

Cons:

Beds were very creaky. Was kept awake by the neighbouring rooms extra curriculars and the bed creaking every few seconds.

2026-09-11 • via Nuitee
R
Robert • family_with_children • gb
2
Excitingly poor, an experience.
Pros:

Staff were polite and civil.

Cons:

Everything else.
Advertised with parking....there is no parking. We couldn't leave the car in the on street parking as there was a restriction during the day between 10&12 and on the saturday there was an even so you couldn't park anywhere in the district of the hotel for longer than 15mins!
We ended up spending an extra £50 in parking for the 48hrs we were there.
The property was advertised as Breakfast Included on Booking.com..... This was also not true.
£5 per head but there was no dining room to speak of and I'm not sure I would want to eat anything prepared in the kitchen there.
The bedroom....well this was interesting. Main bed was rock hard and nothing was particularly clean. No facilities in the room, kettles or anything like that. Advertised with a "work desk"....there was no desk.
The bathroom.....this was special, the shower rail had been fitted incorrectly so the shower head fired across the shower. The wet room lived up to it's name. I thought the tidemarks were suspicious and all became clear as I attempted a shower. The whole bathroom filled with water and it even got to the door and poured into the room. The water atleast cleaned around the bottom of the toilet with half an inch of water so essentially my feet were bathed in other peoples urine from around the bottom of the toilet....which judging by the cleanliness it was more than residual.
It was certainly an experience but I would suggest if you are in any way easily disappointed by dirt, lack of comfort, lack of facilities, parking and hospitality as well as total misrepresentation from the advertised product then I would avoid this hotel like the plague.
If you are a youtuber and want to stay at a very underwhelming falsely advertised hotel then this is the place for you.
Mirza (hope I spelt it correctly) was a nice guy and tried to be useful and did seem genuinely bemused by the fact that it was advertised with parking but alas he could do nothing.

2026-09-09 • via Nuitee
E
Ekvold • solo_traveller • no
7
2026-09-07 • via Nuitee
B
babajide • solo_traveller • gb
1
Pros:

NA

Cons:

NA

2026-09-07 • via Nuitee
M
Maksym • couple • pl
1
2026-09-06 • via Nuitee
D
Damian • solo_traveller • gb
5
2026-08-31 • via Nuitee
I
Iana • couple • ua
1
2026-08-31 • via Nuitee
P
Paul • solo_traveller • gb
7
Cons:

Shower wouldn't turn off I never seen that before

2026-08-31 • via Nuitee
M
Megan • couple • gb
1
Worst experience and don’t recommend any woman on their own to stay there
Pros:

Nothing at all

Cons:

We didn’t feel safe when we first arrived, there was 6 men sat in reception looking us up and down, there was ‘breakfast’ downstairs in the open reception next to a wall for them to pray. Our fan was black that was in the room, the hotel smelt musty and the rooms weren’t clean at all

2026-08-29 • via Nuitee
M
Mathieu • solo_traveller • fr
1
A fuir
Pros:

Absolument rien

Cons:

PHOTOS NON CONFORMES !

La chambre réservée ne correspondait absolument pas à ce que nous avons eu.. une chaleur étouffante dans la chambre, la douche était délabrée, la lumière de la chambre n'éclairait quasiment rien, des tâches sur les draps, le hall d'accueil sur les photos de l'hôtel paraissait propre, accueillant (avec les tables pour le petit déjeuner, qui ne nous a d'ailleurs jamais été proposé lors de notre arrivée alors qu'il était compris dans la réservation).
À notre arrivée un squat de personnes sur un canapé délabré avec une odeur de cigarette.. et même un tapis de course 🫪, mais aucun endroit pour petit déjeuner comme sur les photos.
Et surtout un groupe de squatter complètement bourrés avec la musique à fond dans la rue sous notre fenêtre

Bref nous avons préféré changer d'hôtel tout simplement.

SVP Booking faites quelque chose urgemment, cet hôtel ne devrait pas pouvoir être reservable.

2026-08-22 • via Nuitee
C
Carol • solo_traveller • be
5
2026-08-18 • via Nuitee
F
Federico • couple • es
6
2026-08-16 • via Nuitee
T
Timothy • couple • gb
3
Unclean, uncomfortable and so shady we checked the room for hidden cameras. Best part was getting in the car the next da
Pros:

Honestly, I didn’t like anything about the property. The only positive was that when I asked for extra pillows—because the original ones were as flat as pancakes—the staff provided them. Second positive, it was only for one night.

Cons:

There were stains on the bed, and the entire entrance stank of cigarette smoke as soon as you walked through the front door. The property felt extremely run-down and so shady that we genuinely felt the need to check the room for hidden cameras. It was uncomfortable, unclean and nothing like somewhere you could properly relax.

2026-08-16 • via Nuitee
T
Tilly • couple • gb
5
2026-08-11 • via Nuitee
P
Pamela Gregory • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-08-05 • via Nuitee