City View Hotel

Hotels
4.9 (717 reviews)
287 Cambridge Heath Road , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Close to tube station
Helpful staff
Cons:
Dirty rooms
Lack of amenities
Rude service

Categories

Cleanliness
2.99
Multiple reviews indicated issues like dirty bedding and unclean bathrooms.
Service
6.96
Staff were helpful but faced communication issues; some guests felt disrespected.
Location
9
Close to tube station, making it convenient for traveling.
Room Quality
3.45
Rooms appeared run down, with issues like noise, temperature, and cleanliness.
Amenities
2.48
Lack of basic amenities like television and tea-making facilities noted.
Value for Money
3.44
Guests felt the cost was high for the level of service and quality provided.
Food and Beverage
5.49
No specific mention of food service.
Overall Experience
5.36
General disappointment with the stay, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:28

Property Description

Modern Accommodation
City View Hotel offers modern rooms with comfortable beds, most with en suite facilities. Whether you prefer a private or shared bathroom, all rooms are equipped with a TV and free Wi-Fi internet access for your convenience.

Comfort and Convenience
Enjoy the comfort of a lounge area with an LCD TV, perfect for unwinding after a day of exploring the city. Some rooms even offer air conditioning for a small additional fee per night, ensuring a pleasant stay regardless of the weather.

Exceptional Service
With a 24-hour reception, our friendly staff are always available to assist you during your stay at City View Hotel. Book now and experience a delightful stay in the heart of the city.

Important information:

Telephone cancelations are not accepted through the hotel - please contact Booking.com if you wish to cancel.

Guests must be aged 18 or over, or accompanied by a responsible adult. Photo ID (passport or driving license) is required upon check-in. Photographic identification will also be requested from all accompanying guests.

Visitors are not allowed in the room. However, they are permitted in the lounge until 20:00.

The room(s) will be checked at the time of your departure and charges may be made for any misconduct or damage.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

4.9
Based on 717 reviews
Cleanliness: 2.99
Service: 6.96
Location: 9
Room Quality: 3.45
Amenities: 2.48
Value for Money: 3.44
Food and Beverage: 5.49
Overall Experience: 5.36
D
Damaris • solo_traveller • gb
7
2026-09-19 • via Nuitee
C
Clare • couple • gb
8
Really comfortable & pleasant
Pros:

Staff were really friendly & was good location

Cons:

The tv’s were a bit dodgy & the noise from the trains & no baths

2026-09-19 • via Nuitee
T
Thami • solo_traveller • fr
8
2026-09-19 • via Nuitee
A
A • solo_traveller • gb
1
2026-09-17 • via Nuitee
H
Harriet • solo_traveller • gb
1
Avoid unless it’s a super last resort!
Pros:

It was a last minute booking as lots of other hotels were filling booked but my goodness it was awful. It smelt, it was filthy and felt like a cover for some dodgy business.
Definitely not worth the money at all - they should be paying you to stay there as part of a dare! It’s a place where you want to bathe yourself in antibacterial wash after!

Cons:

Everything!

2026-09-16 • via Nuitee
M
Martin • solo_traveller • gb
1
Unacceptable
Pros:

On top of underground station, couldn't be closer

Cons:

Unclean, sink was blocked, and worst of all there were bugs in the bed...

2026-09-16 • via Nuitee
S
Stephen • solo_traveller • gh
3
I did not get value for money. It is not a place I would like to lodge again
Pros:

The bed was okay

Cons:

The washroom. The toilet was broken and fixed with some cellotape. The mirror in the washroom was cracked.

The chair in my room was very dirty. The noise from the trains was bad.

2026-09-16 • via Nuitee
A
Aasland • couple • no
1
2026-09-13 • via Nuitee
K
Kai • solo_traveller • gb
10
Pros:

They were very accommodating

2026-09-13 • via Nuitee
C
Charly • solo_traveller • gb
1
2026-09-12 • via Nuitee
G
Giacomo Maria • solo_traveller • it
4
Ottima struttura se pensate solo di dormirvi una notte ma non adatta per soggiorni
Pros:

Praticità di posizione. Ha la fermata metro davanti all’ingresso

Cons:

Pulizia molto sommaria, lo stato della struttura è decadente con finestre senza insonorizzazione e in generale edificio poco curato e datato

2026-09-12 • via Nuitee
R
Richard • extended_group • gb
1
Absolutely shocking. The room was dirty the shower was absolutely useless. The railway track outside my room went all th
Pros:

Nothing it was not a nice place

Cons:

I was in room 118 and right next to a railway track. I could not sleep all night. The room was dirty

2026-09-10 • via Nuitee
K
Keiron • solo_traveller • gb
1
Pros:

The staff were friendly but made us wait so he could take a personal call to his bank 😔

Cons:

Dirty rat traps in the corridor crack heads out side and staying at the hotel it was like a half way house AVOID AT ALL COST DO NOT TAKE CHILDREN HERE!!!

2026-09-07 • via Nuitee
J
Jamie • solo_traveller • gb
2
2026-09-06 • via Nuitee
J
Jo-Ann • solo_traveller • gb
1
So bad it's kind of comical. You either laugh or cry.
Cons:

The room we were provided was in a separate building to the reception area. This room had stains on the floor in the room, bathroom and shower cubicle, a mini fridge that was unclean, unhygienic and didn't seem to be working anyway, plug sockets falling off of the walls, mold between the window panels, a broken and very poorly repaired sink, the main door handle did not seem secure (the handle attached to additional wood with thin screws which were not secure). I didn't dare even pull back the duvet to check the condition of the sheets and mattress.
When I went back to reception to cancel and request a refund, the staff did not seem surprised

2026-09-02 • via Nuitee
A
Annie • solo_traveller • gb
1
The worst hotel I've ever stayed in.
Pros:

I dont think there was anything I liked except leaving.

Cons:

There was no lift access for heavy luggage, the room was dirty, stained carpet, stained bathroom towels, mouldy, stained pillows (I actually covered mine with my tshirt so my face didn't have to touch it. The bed had hairs and stains. There was also an unmarked step into the bathroom so i nearly tripped multiple times.

2026-09-01 • via Nuitee
J
Janine • family_with_children • gb
5
Okay could be so much better tho
Pros:

The place was what I paid and staff was friendly but the place was filthy needed a good clean

Cons:

How dirty our room was

2026-09-01 • via Nuitee
C
Claudia • solo_traveller • es
2
Pros:

Staff

Cons:

Dirty, noisy, uncomfortable pillows

2026-08-31 • via Nuitee
D
Daniel • family_with_children • gb
7
Was on.
Pros:

The guy on the first night was very friendly and helpful. The bed was really comfortable, I like how the TV was a smart TV.

Cons:

The day I checked out, the guy on reception was miserable and rude. I had to keep taking the batteries out of the TV remote to get them to working.

2026-08-24 • via Nuitee
D
Demetra • couple • it
5
2026-08-24 • via Nuitee