Metropolitan Hotels Taksim

Hotels
7.5 (1121 reviews)
Taksim Caddesi Kocatepe Mahallesi No:89/91 Taksim Acıbadem Hastanesi Karşısı Beyoğlu , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Room comfort
Cons:
Cleanliness issues
Limited Wi-Fi
Breakfast selection

Categories

Cleanliness
5.71
Several guests reported issues with room cleanliness, citing dirty rooms.
Service
8.68
General sentiment towards staff was positive, though there were complaints about specific instances of service.
Location
9.22
Many reviews highlighted the hotel's prime location near Taksim Square.
Room Quality
7.67
Rooms described as spacious and comfortable, but issues noted with furnishings and lighting.
Amenities
7.2
Concerns over limited amenities, such as the non-functioning Wi-Fi.
Value for Money
7.16
Mixed feelings on value; some felt it was less than expected for a four-star hotel.
Food and Beverage
6.71
Breakfast selection received some criticism, though generally acceptable.
Overall Experience
7.68
Overall experiences varied, with some enjoying their stay and others facing significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:16

Property Description

Luxurious Accommodations and Amenities
Metropolitan Hotels, centrally located in Taksim, offers luxury rooms with modern amenities, including LCD TVs, marble bathrooms with rain showers, and complimentary WiFi.

Culinary Delights
Indulge in a rich menu of Turkish and international cuisines at Turquoise Restaurant, or relax at Tarçın Cafe for delicious snacks and drinks on the balcony.

Convenient Location and Nearby Attractions
With Taksim Metro Station nearby, guests have easy access to explore Istanbul's top attractions like Taksim Square, Demiroren and Cevahir Shopping Malls, Nisantasi area, and historical sites.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at Metropolitan Hotels!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1121 reviews
Cleanliness: 5.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 7.68
J
JILNAR extended_group sa
7
Pros:

كانت الاقامة جيدة ما جعلها جيد هو الموقع وقربه للميدان ،لكن خدمات الفندق ليست في احسن حال ،الفطور لذيذ ومتنوع

2026-05-30 via Nuitee
A
ABDULAZIZ BADI couple sa
5
جيد
Pros:

قربه من شارع الاستقلال

Cons:

لا توجد مرافق و والبهو قديم

2026-05-30 via Nuitee
N
NADA extended_group lb
8
2026-05-30 via Nuitee
M
Morteza couple at
1
Sehr schlecht, unhygienisch, unqualifiziert , schlechte Lage steil und schmutzig
Pros:

Nichts!

Cons:

Das Hotel hat keine Lichter im Zimmer, das Bad stinkt nach Einem Abwasserkanal , das Bett hat Bettwanzen
Als wir die Rezeption darauf aufmerksam gemacht haben wurde nichts gemacht. Die Damen an der Rezeption war beleidigt und meinte es gäbe keine Bettwanzen , ich habe Ihr Fotos gezeigt daraufhin meinte Sie Gäste aus Afrika hätten es mitgeschleppt. Die Hygiene leider sehr bemängelnswert.Das Person ist nicht entgegenkommend und ist bei Feedback beleidigt.
Ich Rate keine diese Hotel zu nehmen. Ich lade auch die Fotos hoch als Beweis!

2026-05-29 via Nuitee
U
Umara family_with_children gb
6
Pros:

Rooms are clean and space is fine

Cons:

No iron in the room or reception, no water just two bottles first day in 5 days stay.cleaning service available everyday.
Breakfast menu not good.

2026-05-29 via Nuitee
A
Almajd extended_group sa
6
ممكن اكرر الزيارة في حال اتغير تعامل الموظفين
Pros:

موقع الفندق جدا جميل والنت ممتاز

Cons:

اولا النظافة لازم اكون واقفة على راسهم على شان يتم النظيف كويس وبرضو مشي حالك ،، التنظيف من فوق فوق
ثانياً الموظفين 80 في الميه اخلاقهم سيئة ومكشرين وتحسهم يضاربوك ماعدا الي في الريسبشن المديرة متعاونة وكمان في موظف بعد المديرة اتوقع اسمه اونزو كان جددددا متعاون عموما الاستقبال يتكلمو انجليزي كويس ومتعاونين الباقين لا

2026-05-29 via Nuitee
S
Simon couple gb
9
Would stay again
Pros:

Location , friendliness , cleanliness

Cons:

Not lot can be improved

2026-05-25 via Nuitee
F
fatima ezzahraa extended_group ma
1
AWFULLLL
Pros:

Rien

Cons:

It was an awful experience with this hotel first of all the staff that helped us with the luggage let us took our luggage alone ! Second of all , doesn’t look like the pictures at all be careful it s a big spam! And at the end the housekeeping touched my luggage and messed up all my clothes when I went to the receptionist she didn’t find any solution when she called the manager he didn’t even care or tried to find a solution the funniest thing that he wanted to offer me something to drink as if It was a solution! Lol BIG SPAM GUYS BE CAREFUL AWFULLLLLLL!!!!!!

2026-05-25 via Nuitee
B
Berat family_with_children tr
7
2026-05-24 via Nuitee
H
hasan couple tn
10
2026-05-23 via Nuitee
K
Khalid solo_traveller qa
2
Pros:

قربه من ميدان تقسيم فقط

Cons:

الموظفون غير متعاونين لا يوجد كوايه ملابس لا يوجد معجون وفرشاة أسنان كيف فندق 4نجوم وما عنده اساسيات الفندقة

2026-05-22 via Nuitee
N
NASSER couple qa
9
2026-05-21 via Nuitee
I
ilhan family_with_children de
3
2026-05-19 via Nuitee
F
Faten solo_traveller sa
9
Pros:

الفندق جميل جدا ونظيف مرافقه رائعه، الطاقم بشوش ومتعاون، الإفطار لذيذ ومنوع.

Cons:

موقع الفندق سيئ للغايه لاتوجد مرافق بالقرب منه ، و وجوده في نهاية منحدر متعب جدا.. تجربه لن تتكرر بالرغم من مميزات الفندق المذكوره.

2026-05-19 via Nuitee
A
Amal couple sa
10
من افضل اقاماتي باسطنبول
Pros:

اشكر ادارة الفندق على بشاشتهم وترحابهم الفندق من اجمل الفنادق اللي سكنتها باسطنبول سهولة تسجيل الدخول والمغادرة الغرف واسعة والنظافة يشاد بها الفطور بسيط لكن لذيذ ونظيف لكن لي ملاحظة الفندق في طلعة يعني اللي عندهم اطفال بيكون شوي صعب لهم طلوع الشارع وللعلم كل شي قريب مغسلة كوي الملابس والسوبر ماركت والمطاعم وقريب جداً من شارع تقسيم ومحطة المترو ..اخص بالشكر موظفة الاستقبال ملكة على ابتسامتها واخلاقها

Cons:

كل شي جميل ونفس الصور

2026-05-19 via Nuitee
S
Salvatore solo_traveller it
8
Buona posizione ma pessima strada
Pros:

Posizione vicino a Taksim

Cons:

La strada è abbastanza malandata e poco trafficata.

2026-05-18 via Nuitee
E
Emre67 solo_traveller be
8
2026-05-18 via Nuitee
Z
Zahid extended_group gb
8
Pros:

Very good breakfast

2026-05-18 via Nuitee
E
Emre67 solo_traveller be
9
2026-05-18 via Nuitee
M
Mamdouh solo_traveller eg
8
Pros:

Cleanliness and newness of place

Cons:

Reception staff unfriendly, unhospitable and with an attitude. Also, breakfast variety is too Turkish, not international. You have to pay for continental options such as omelette.

2026-05-17 via Nuitee