Metropolitan Hotels Taksim

Hotels
7.5 (1262 reviews)
Taksim Caddesi Kocatepe Mahallesi No:89/91 Taksim Acıbadem Hastanesi Karşısı Beyoğlu , Istanbul , TR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Room comfort
Cons:
Cleanliness issues
Limited Wi-Fi
Breakfast selection

Categories

Cleanliness
5.71
Several guests reported issues with room cleanliness, citing dirty rooms.
Service
8.68
General sentiment towards staff was positive, though there were complaints about specific instances of service.
Location
9.22
Many reviews highlighted the hotel's prime location near Taksim Square.
Room Quality
7.67
Rooms described as spacious and comfortable, but issues noted with furnishings and lighting.
Amenities
7.2
Concerns over limited amenities, such as the non-functioning Wi-Fi.
Value for Money
7.16
Mixed feelings on value; some felt it was less than expected for a four-star hotel.
Food and Beverage
6.71
Breakfast selection received some criticism, though generally acceptable.
Overall Experience
7.68
Overall experiences varied, with some enjoying their stay and others facing significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:16

Property Description

Luxurious Accommodations and Amenities
Metropolitan Hotels, centrally located in Taksim, offers luxury rooms with modern amenities, including LCD TVs, marble bathrooms with rain showers, and complimentary WiFi.

Culinary Delights
Indulge in a rich menu of Turkish and international cuisines at Turquoise Restaurant, or relax at Tarçın Cafe for delicious snacks and drinks on the balcony.

Convenient Location and Nearby Attractions
With Taksim Metro Station nearby, guests have easy access to explore Istanbul's top attractions like Taksim Square, Demiroren and Cevahir Shopping Malls, Nisantasi area, and historical sites.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at Metropolitan Hotels!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

7.5
Based on 1262 reviews
Cleanliness: 5.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 7.68
S
Sayed Moh Akbar • couple • ae
8
2026-09-19 • via Nuitee
R
Rodrigue • family_with_children • lb
5
Too expensive comparing to the overall service we got.
Cons:

- Room handle was loose, i called the reception to fix it.
- Room kettle was not working, i called the reception to fix it but they didn't.
- Room card didn't work, i had to go down to the reception to change the card.
- Breakfast was almost (90%) the same everyday
PS: Milk should also be warm not only cold.

2026-09-19 • via Nuitee
M
Mohsen • family_with_children • ca
9
2026-09-19 • via Nuitee
K
Kseniia • couple • de
8
Общее впечатление хорошее
Pros:

Отличное место расположение , приветливый персонал, отличные кровати , нормальный завтрак

Cons:

Ванна была немного грязной , желтые стены от налета и плесень на умывальнике

2026-09-18 • via Nuitee
A
Ayman Aqrawi • solo_traveller • iq
10
2026-09-16 • via Nuitee
S
samer • couple • sa
1
افشل فنددق تشوفه بحياتك
Pros:

اسوء فندق واسوء ادارة واسوء دعم حسبي الله ونعم الوكيل

Cons:

اسوء فندق واسوء ادارة واسوء دعم حسبي الله ونعم الوكيل

2026-09-16 • via Nuitee
H
HAZZA • family_with_children • sa
4
Pros:

لم يعجبني شي

Cons:

موقع الفندق وبهو لفندق لا يوجد به اضاءة والمصعد صغير جداً والاثاث يحتاج تجديد

2026-09-14 • via Nuitee
A
Arcino • extended_group • pl
8
2026-09-14 • via Nuitee
Z
Zarema • solo_traveller • ru
10
The best
Pros:

Very clean and high level customer service Also amazing breakfast and location

Cons:

Clean room good quality breakfast

2026-09-12 • via Nuitee
Z
Zarema • solo_traveller • ru
10
2026-09-12 • via Nuitee
R
Raniya • extended_group • om
10
1000% recommended
Pros:

ABSOLUTELY LOVED IT!!!! They upgraded our room into the biggest room in the hotel and we were absolutely thrilled. They hotel staff in particular the blond lady in the reception and the men also were so so amazing and made sure we had the best possible stay

Cons:

Breakfast variations should change more

2026-09-12 • via Nuitee
A
Ata • solo_traveller • de
10
2026-09-12 • via Nuitee
L
lina • solo_traveller • lb
7
2026-09-10 • via Nuitee
سعود • couple • sa
2
شكرا
Pros:

قريب من تقسيم

Cons:

السرير غير مريح ايضاً اضاءه المكان والثلاجه غير بارده بالاضافه الى دخول الشمس في الغرفه اثناء النوم

2026-09-06 • via Nuitee
I
Ikram • family_with_children • dz
3
Pas bien
Pros:

Rien

Cons:

L emplacement, petit déjeuner minable

2026-09-05 • via Nuitee
E
Ehab • family_with_children • gb
7
Pros:

nice clean, excellent location. wifi never worked in the rooms.

2026-09-05 • via Nuitee
A
AGEEL • extended_group • sa
1
Pros:

الايوجد

Cons:

كل شي

2026-09-03 • via Nuitee
H
Hassan • family_with_children • at
10
Sehr sauberes Hotel, sehr freundliches Personal, absolut empfehlenswert
Pros:

.

2026-09-03 • via Nuitee
N
Nedir • couple • tr
1
Absolutely bad place
Pros:

Nothing but only location

Cons:

Terrible place, even though we actually liked it at first.

At check-out, we had to pay for some food we had ordered to the room from the restaurant. The girl at reception turned the whole thing into a ridiculous scene. She started telling my local friends that they were having some kind of issue with their bank, which apparently isn’t even in Istanbul but in Ankara, and insisted that we had to pay in cash. She even threatened to call the police if we didn’t.

Completely unnecessary drama and absolutely terrible behavior from the staff. A really bad way to treat guests, especially at check-out.

2026-09-03 • via Nuitee
S
SYED AMIR • couple • pk
10
Pros:

Very good side

2026-09-02 • via Nuitee