Hotel Lilla Roberts

Hotels
9.2 (1383 reviews)
Pieni Roobertinkatu 1-3 , Helsinki , FI

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excelente ubicación
Desayuno delicioso
Personal amable
Cons:
Falta de servicios básicos
Habitaciones ruidosas
Precios elevados en alimentos y bebidas

Categories

Cleanliness
9.04
La neteja mencionada como positiva, pero algunas habitaciones no cumplen las expectativas básicas.
Service
9.71
Varies between excellent and somewhat unprofessional experiences, but mostly positive.
Location
9.75
Destacada positivamente en múltiples comentarios por su excelente ubicación.
Room Quality
8.5
Mencionada como espaciosa, pero faltan detalles como una cafetera.
Amenities
8.53
Algunas quejas sobre la falta de comodidades básicas como pantuflas y agua potable.
Value for Money
8.99
La percepción de los precios varía, especialmente en el desayuno y cena.
Food and Beverage
9.54
El desayuno generalmente elogiado pero también se mencionan preocupaciones de calidad.
Overall Experience
9.51
En general, los huéspedes reportan una experiencia agradable aunque con áreas de mejora.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:28

Property Description

Luxurious Art Deco Boutique Hotel in Central Helsinki

Elegantly-Fitted Rooms and Award-Winning Dining

Indulge in the stylish rooms at Hotel Lilla Roberts, complete with a wireless Bluetooth sound system and modern amenities. Enjoy a meal at the hotel bistro or savor a drink crafted by the award-winning barman.

Complimentary Bicycles, Gym, and Courtyard Terrace

Take advantage of the free bicycle rentals to explore Helsinki or unwind at the 24-hour gym. Relax in the tranquil courtyard terrace during the summer months.

Prime Location and Nearby Attractions

Conveniently located near Helsinki Cathedral and Observatory Hill Park, Hotel Lilla Roberts offers easy access to popular landmarks and the bustling city center. Don't miss out, book your stay now for an unforgettable experience!

Important information:

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Property Video

Guest Reviews

9.2
Based on 1383 reviews
Cleanliness: 9.04
Service: 9.71
Location: 9.75
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.51
H
Hannah • extended_group • gb
10
2026-09-09 • via Nuitee
J
JOAN • solo_traveller • gb
1
Hostile management towards a woman in her 70s.
Pros:

Quiet location

Cons:

Rude, miserable staff.
Hostile attitude of concierge manager and restaurant manager towards me after I made a complaint as I overheard the restaurant manager call me a ‘zombie’ at breakfast.

After speaking to these two managers politely, my room key was deactivated each day after this
This caused me to have to go from the 6th floor back down to reception to have it activated again.
When I asked the duty manager, Kata if it was a glitch or if it had been deactivated on purpose, she said she couldn’t tell from the system and walked off.
Seems very strange that it worked until I made the complaint.
As a woman in her 70s I felt unsafe at the hostile treatment I received.

Would definitely not recommend this hotel to women on their own!

2026-09-08 • via Nuitee
E
Erica • solo_traveller • us
10
2026-09-07 • via Nuitee
K
Katie • solo_traveller • gb
7
2026-09-07 • via Nuitee
T
Tami • solo_traveller • us
10
If returning to Helsinki I will stay here again. Great accomodations.
Pros:

The accommodations were perfect. Close to the harbor and a few km walking distance to several attractions. The breakfast was a 10/10. Cappuccino or latte on request, fresh juices and all the flavors of Finland. There were so many options and treats at breakfast.

2026-09-06 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-04 • via Nuitee
K
Karoliina • solo_traveller • fi
9
2026-09-03 • via Nuitee
T
torsten • couple • se
8
Pros:

Bra men att öppna frukost kl 8 lördag morgon är för sent.

2026-09-02 • via Nuitee
J
James • solo_traveller • us
9
Hotel that cares
Pros:

Hotel was overbooked but they moved us to a wonderful hotel. Thanks for talking care of us

2026-09-02 • via Nuitee
A
alebine • solo_traveller • ch
9
2026-09-01 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-08-31 • via Nuitee
F
Fay • couple • es
10
High Quality shows in this gem of a hotel
Pros:

This is a beautiful hotel in an excellent location in the city. Walkable distance to many attractions. It is high quality and clean with luxurious rooms and delicious meals at the restaurant. If you are looking for a higher quality experience, stay here. We would definitely return to this hotel if we come back to Helsinki.

Cons:

Nothing

2026-08-31 • via Nuitee
A
Alena • couple • fi
7
2026-08-31 • via Nuitee
O
Ogmundur • couple • is
9
Clean and cozy. Awesome breakfast with exemplary service.
Pros:

A unique yet charming atmosphere with distinctive décor. The room was clean, spacious, and well-appointed, with no street noise. Breakfast was the highlight of the stay—high-quality ingredients served with great taste, excellent coffee, personal service, and a truly exemplary head waiter :)

Cons:

-

2026-08-31 • via Nuitee
F
Federico • solo_traveller • it
10
Ottima posizione
Pros:

Colazione varia, personale cordiale. Camera silenziosa. Palestra buona e ben attrezzata. Posizione ottima per il centro.

2026-08-31 • via Nuitee
E
Ellie • couple • gb
10
2026-08-30 • via Nuitee
L
Lisbeth • solo_traveller • dk
10
2026-08-30 • via Nuitee
A
Andrew • solo_traveller • au
9
2026-08-30 • via Nuitee
J
Johanna • family_with_children • se
9
2026-08-27 • via Nuitee
L
Linda • couple • gb
10
Great stay
Pros:

Breakfast was great. The hotel was decorated to a high standard. It was centrally located. The staff was friendly and helpful. Great bar.

2026-08-27 • via Nuitee