Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Beautiful beach
Good food
Cons:
Slow service
High dinner prices

Categories

Cleanliness
8.99
Rooms are super clean and spacious, and the beach was always clean.
Service
8.26
While the staff is attentive, service can be slow and disorganized.
Location
9.3
Beachfront location, relaxing atmosphere amidst nature.
Room Quality
8.75
Rooms are nice, but some were tired compared to photos.
Amenities
8.78
Good amenities but some common areas seem run down.
Value for Money
7.74
Dinner pricing was excessive, leading to disappointment.
Food and Beverage
8.79
Food quality was good, but breakfast service could improve.
Overall Experience
8.96
A lovely stay with memorable experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Island Paradise Getaway

Beachfront Relaxation: Enjoy the pristine beach just steps away from your room.

Delicious Dining: Indulge in a scrumptious American breakfast with a variety of options to start your day right.

Relaxation and Recreation: Unwind in the garden, take in the views from the terrace, or cool off in the outdoor pool. Plus, don't miss the communal area with hammocks for the ultimate relaxation experience.

Book now to experience the perfect blend of tranquility and luxury at Hotel Fenix Beach Cartagena.

Important information:

Please note Hotel Fenix Beach Cartagena will assist you coordinating the boat to the property for a surcharge of COP 50000 for the round trip per person.

The boat service is available from 10:30 to 16:00, please ask to schedule your most convenient time of departure and arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2398 reviews
Cleanliness: 8.99
Service: 8.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.96
J
Juan David • solo_traveller • co
10
Pros:

Su comodidad, belleza natural y amabilidad del personal

Cons:

Poca variedad de alimentos

2026-07-03 • via Nuitee
T
Tovar • family_with_children • co
10
Recomendado
Pros:

La atención del personal y la tranquilidad

2026-07-03 • via Nuitee
R
Rebecca • couple • gb
8
A nice escape from the city
Pros:

We enjoyed our stay at Fenix. It’s close to the mainland, the staff were helpful and our room was spacious and clean. There was a great breakfast selection and the restaurant on site had various options

Cons:

While the staff were lovely, we found breakfast service to be quite slow.

2026-07-01 • via Nuitee
L
Laura Marcela • couple • co
10
Pros:

Amamos el lugar en general, la ubicación, el lugar, la privacidad, la comida

2026-06-30 • via Nuitee
L
Lida • solo_traveller • co
10
Pros:

Los perritos y el servicio en playa, lo máximo!!!!

2026-06-30 • via Nuitee
S
Santiago • solo_traveller • co
10
2026-06-29 • via Nuitee
M
Manuela • couple • co
10
Pros:

La atención, la habitación, la tranquilidad un lugar perfecto para descansar

2026-06-26 • via Nuitee
B
Brenda • extended_group • ch
5
2026-06-26 • via Nuitee
M
Miguel • solo_traveller • co
10
Pros:

La playa y sobre todo lo natural que se ve

Cons:

Nada

2026-06-26 • via Nuitee
D
Danna vanesa • couple • co
6
2026-06-25 • via Nuitee
J
JUAN SEBASTIAN • couple • co
9
2026-06-25 • via Nuitee
J
José • extended_group • cl
8
2026-06-24 • via Nuitee
L
Luz • solo_traveller • co
10
Pros:

El lugar ideal para descansar, la habitación muy limpia, la playa es bonita y el personal increíble. Volvería en cada visita a Cartagena.

2026-06-22 • via Nuitee
Y
Yerica • couple • fr
10
Pros:

Excelente ubicación, personal muy amable y la habitación es cómodas. Tuve una estancia agradable y lo recomiendo.

2026-06-22 • via Nuitee
L
Liyen • solo_traveller • co
7
2026-06-22 • via Nuitee
S
Samuel • couple • co
10
Geniall!
Pros:

Uno de los mejores beach clubs que he visitado cerca de Cartagena. La combinación de playa, piscina, buena gastronomía y música crea una experiencia muy completa. Además, las vistas al atardecer son increíbles. Recomiendo llegar temprano para aprovechar todo el día y disfrutar cada espacio del lugar.

2026-06-22 • via Nuitee
S
Sharo • couple • co
10
Foi uma experiência incrível
Pros:

Gostei de tudo, estava tudo muito limpo. É um lugar maravilhoso.

2026-06-22 • via Nuitee
B
Batista Casteñeda • solo_traveller • co
10
Pros:

Fue una estadía muy agradable y El personal fue atento y super servicial. Gracias por la gran experiencia

2026-06-22 • via Nuitee
J
Josefina • couple • co
10
Magnífico!!
Pros:

Excelente lugar para desconectarse de la ciudad. El traslado es rápido y al llegar se siente un ambiente muy tranquilo. La comida estuvo deliciosa, los cócteles muy buenos y las instalaciones bien cuidadas. Pasé un día espectacular con vista al mar y buena música. Sin duda volvería. 🩷🩷

2026-06-22 • via Nuitee
P
Patricia • couple • co
10
INCREÍBLE FENIX
Pros:

Me encantó la experiencia en Fénix. El personal fue amable y siempre estuvo atento a lo que necesitábamos. Las camas de playa son cómodas, la piscina está muy bien y el ambiente es perfecto para ir en pareja o con amigos. Un plan ideal para disfrutar Cartagena desde otra perspectiva.

2026-06-22 • via Nuitee