Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful gardens
Comfortable stay
Cons:
Cleaning issues
Small room size mentioned

Categories

Cleanliness
8.34
Some concerns about hair and cleanliness noted, impacting the rating.
Service
9.81
Staff consistently described as friendly, accommodating, and helpful.
Location
9.35
Lovely location noted; ideal for exploration.
Room Quality
8.8
Mostly positive feedback about comfort, though some room sizes were noted as small.
Amenities
9.33
Beautiful gardens and outside areas contributed positively.
Value for Money
8.79
Well run hotel offering good value for money.
Food and Beverage
9.84
High praise for food quality and variety.
Overall Experience
9.31
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Tranquil Escape in St Austell Valley

Idyllic Setting: Nestled in a wooded valley, The Waterwheel Inn offers a serene retreat just a short stroll from St Austell town. Surrounded by 1.5 acres of lush grounds, guests can unwind in a picturesque setting.

Comfortable Accommodation: The inn boasts well-appointed rooms with charming décor, flat-screen TVs, and tea/coffee making facilities. Some rooms feature original wooden beams, adding character to the stay.

Delightful Dining: Indulge in a culinary experience at the elegant dining room, offering a choice of 3-course meals or à la carte options. From succulent steaks to fresh seafood, the menu caters to various palates.

Experience tranquility and comfort at The Waterwheel Inn - book now for a memorable getaway.

Important information:

Kindly note that the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that only children aged 13 years and older can be accommodated at The Waterwheel Inn.

Please note there are pets living at this property. It may not be suitable for guests with allergies.

Please do not book more than 5 rooms without first calling the property to insure that is feasible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 680 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
B
Brian • couple • gb
8
Very good would stay again.
Pros:

Breakfast excellent choice of food, Dinner excellent food, big portions. room good size room.

Cons:

N/A

2026-07-25 • via Nuitee
S
Sally • solo_traveller • gb
9
2026-07-24 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-07-23 • via Nuitee
J
Josef • solo_traveller • de
8
2026-07-23 • via Nuitee
N
Neville • solo_traveller • gb
10
A great relaxing weekend,
Pros:

Spotlessly clean, very helpfull staff, and sub tropical gardens , a real little gem.
We will return in the Autumn when the woodburners are in use.

Cons:

Can't think of any thing.

2026-07-21 • via Nuitee
S
Strudel64 • couple • gb
5
Pros:

Superb gardens
Lovely breakfast

Cons:

Decor and furnishings were miserable.
No toiletries in one room.
One room smelled damp.
No place to sit downstairs as door to communal area was locked.
Quite a few dogs in the restaurant

2026-07-20 • via Nuitee
H
Huei-En • solo_traveller • gb
10
Nice staff, great breakfast, amazing garden and super powerful shower.
Pros:

Very friendly welcome from Donna who explained everything.

The garden is amazing! Excellent breakfast each day - good quality sausages and bacon.

The room was very clean and the shower is incredibly powerful!

Cons:

Nothing to complain about.

2026-07-19 • via Nuitee
S
Stephen • couple • gb
10
Loved the food , room, staff and everything
Pros:

Well presented and great choice …. Beautifully cooked

Cons:

Nothing

2026-07-19 • via Nuitee
M
Michelle • solo_traveller • gb
10
2026-07-17 • via Nuitee
S
Steve • couple • gb
10
Lovely stay would definitely stay here again
Pros:

Excellent all round stay

Cons:

Car park was a bit bumpy

2026-07-16 • via Nuitee
M
Mouland • solo_traveller • gb
10
Pros:

Location great comfortable room lovely gardens and great breakfast, would return

2026-07-16 • via Nuitee
R
Robin • couple • gb
10
A lovely way to spend a few days in a beautiful part of Cornwall and to be so well looked after.
Pros:

Every thing was just so nice, from the people, the location, the service, the food and the room facilities

Cons:

Staying longer!

2026-07-16 • via Nuitee
C
Clive • couple • gb
10
We would recommend booking any of their larger rooms for a five star experience
Pros:

The breakfast menu and service.
The gardens

Cons:

The standard room we booked was small but clean and just about adequate.

2026-07-14 • via Nuitee
J
john • solo_traveller • gb
10
2026-07-13 • via Nuitee
R
Ramsay • couple • gb
9
Pros:

very pleasant stay

2026-07-13 • via Nuitee
L
Lauren • couple • gb
10
2026-07-12 • via Nuitee
P
Perry • couple • gb
10
Perfect location, beautiful garden, superb staff
Pros:

Great location, superb staff, beautiful garden

2026-07-11 • via Nuitee
P
Patricia • couple • gb
9
Met everything we wanted great stay.
Pros:

Very very clean small bed but we were very comfortable shower bathroom very clean.

Cons:

Different to our normal stays it was delightful

2026-07-10 • via Nuitee
R
Raymond • couple • gb
9
Lovely b&b would stay again
Pros:

Very clean and beautiful gardens and staff were excellent , food was excellent

Cons:

Bed was a spring bed and noisy and low, slept ok but slept on more comfy beds, some road noise in the day but ok at night,

2026-07-07 • via Nuitee
M
Mark • couple • gb
9
2026-07-05 • via Nuitee