Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful gardens
Comfortable stay
Cons:
Cleaning issues
Small room size mentioned

Categories

Cleanliness
8.34
Some concerns about hair and cleanliness noted, impacting the rating.
Service
9.81
Staff consistently described as friendly, accommodating, and helpful.
Location
9.35
Lovely location noted; ideal for exploration.
Room Quality
8.8
Mostly positive feedback about comfort, though some room sizes were noted as small.
Amenities
9.33
Beautiful gardens and outside areas contributed positively.
Value for Money
8.79
Well run hotel offering good value for money.
Food and Beverage
9.84
High praise for food quality and variety.
Overall Experience
9.31
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Tranquil Escape in St Austell Valley

Idyllic Setting: Nestled in a wooded valley, The Waterwheel Inn offers a serene retreat just a short stroll from St Austell town. Surrounded by 1.5 acres of lush grounds, guests can unwind in a picturesque setting.

Comfortable Accommodation: The inn boasts well-appointed rooms with charming décor, flat-screen TVs, and tea/coffee making facilities. Some rooms feature original wooden beams, adding character to the stay.

Delightful Dining: Indulge in a culinary experience at the elegant dining room, offering a choice of 3-course meals or à la carte options. From succulent steaks to fresh seafood, the menu caters to various palates.

Experience tranquility and comfort at The Waterwheel Inn - book now for a memorable getaway.

Important information:

Kindly note that the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that only children aged 13 years and older can be accommodated at The Waterwheel Inn.

Please note there are pets living at this property. It may not be suitable for guests with allergies.

Please do not book more than 5 rooms without first calling the property to insure that is feasible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Location

Guest Reviews

9.2
Based on 708 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
L
Linda solo_traveller gb
9
2026-08-20 via Nuitee
N
Neil family_with_children gb
9
Overall very good. Would definitely visit again.
Pros:

Breakfast was very good as was dinner. Gardens fantastic.

Cons:

Bed was uncomfortable but just not to my personal choice. Shower room small.

2026-08-18 via Nuitee
C
Charlotte couple gb
7
2026-08-17 via Nuitee
T
Tiree couple gb
9
Friendly comfy place to stay
Pros:

A very warm welcome, we didn’t spend much time there as were only on a flying visit. We had a nice quick drink in the bar but left too early for breakfast, but they were kind enough to make us a great packed breakfast BLT, juice and fruit :)

Cons:

The interiors were a little dated but it was comfortable and clean and that’s all that really matters! The staff were lovely

2026-08-16 via Nuitee
D
Debbie solo_traveller gb
10
Sisters on tour
Pros:

Absolutely magical hotel with the best cosy bedroom and so clean. The staff were friendly and very helpful. The gardens were such a surprise with tropical plants and stream, and plenty of private seating amongst the trees and plants. 5 stars to the chef for a fabulous evening meal and breakfast. This place has everything you need and more for a relaxing break with a big carpark and near to The Eden Project and many more sightseeing places. I would definitely stay here again as I've stayed in many hotels and I can honestly say this has been the best..Thankyou!

2026-08-15 via Nuitee
M
Mark solo_traveller gb
10
Little Gem
Pros:

What a little gem with garden waterfalls so relaxing we stayed for 3 nights and will definitely be back 😊

2026-08-14 via Nuitee
J
Jonathan couple gb
10
Very enjoyable and relaxing.
Pros:

Staff are wonderful. Food is incredible. Room was exceptional. Location is tranquil.

Cons:

If we were being picky I would say the room we stayed in could do with a new mattress on the bed.

2026-08-13 via Nuitee
S
SARA couple gb
10
Wonderful! Quiet and staff amazing
Pros:

Room was lovely and gardens for walking and having a drink

2026-08-10 via Nuitee
S
Stephanie couple gb
8
2026-08-08 via Nuitee
D
Doreen couple gb
10
Clean,beautiful and friendly.
Pros:

It was very clean and easy to access.Beautiful gardens and delicious breakfast.

Cons:

There was nothing to dislike about the property.

2026-08-05 via Nuitee
J
Jillian solo_traveller gb
9
The beautiful grounds and freindly staff made this a memorable stay.
Pros:

The gardens were beautiful and staff freindly and helpful.

Cons:

Room was a bit small for the price.

2026-08-04 via Nuitee
S
Stewart Adams solo_traveller gb
10
Pros:

Great location and the garden is a hidden treasure, breakfast was superb and the food in the restaurant was great

Cons:

Car park need a bit of attention but apart from that everything else is great

2026-08-04 via Nuitee
L
Lucrezia couple it
10
Pros:

The place is absolutely stunning, with a beautiful conservatory where you can enjoy breakfast and a lush garden that invites you to take a peaceful stroll along the river. The staff were consistently friendly, welcoming, and helpful, and the freshly cooked breakfast was delicious. I would highly recommend staying here!

2026-08-04 via Nuitee
G
Greenwood solo_traveller gb
9
Pros:

The staff were all lovely, the food delicious and the gardens stunning.

2026-08-03 via Nuitee
G
Gilbert solo_traveller gb
10
Pros:

Excellent food
Friendly staff
Great room
Lovely garden

2026-08-02 via Nuitee
D
Dorothy family_with_children gb
9
Staff very happy and sociable gardens lovely
Pros:

Location not too bad but unable to walk to attractions breakfast was really good plenty to choose from

Cons:

The room felt damp i guess it's the river that's outside the window the bed was little too low for us and minor issue with towel rail falling off

2026-08-02 via Nuitee
B
Brian couple gb
8
Very good would stay again.
Pros:

Breakfast excellent choice of food, Dinner excellent food, big portions. room good size room.

Cons:

N/A

2026-07-25 via Nuitee
S
Sally solo_traveller gb
9
2026-07-24 via Nuitee
J
Josef solo_traveller de
8
2026-07-23 via Nuitee
S
Sarah solo_traveller gb
10
2026-07-23 via Nuitee