Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful gardens
Comfortable stay
Cons:
Cleaning issues
Small room size mentioned

Categories

Cleanliness
8.34
Some concerns about hair and cleanliness noted, impacting the rating.
Service
9.81
Staff consistently described as friendly, accommodating, and helpful.
Location
9.35
Lovely location noted; ideal for exploration.
Room Quality
8.8
Mostly positive feedback about comfort, though some room sizes were noted as small.
Amenities
9.33
Beautiful gardens and outside areas contributed positively.
Value for Money
8.79
Well run hotel offering good value for money.
Food and Beverage
9.84
High praise for food quality and variety.
Overall Experience
9.31
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Tranquil Escape in St Austell Valley

Idyllic Setting: Nestled in a wooded valley, The Waterwheel Inn offers a serene retreat just a short stroll from St Austell town. Surrounded by 1.5 acres of lush grounds, guests can unwind in a picturesque setting.

Comfortable Accommodation: The inn boasts well-appointed rooms with charming décor, flat-screen TVs, and tea/coffee making facilities. Some rooms feature original wooden beams, adding character to the stay.

Delightful Dining: Indulge in a culinary experience at the elegant dining room, offering a choice of 3-course meals or à la carte options. From succulent steaks to fresh seafood, the menu caters to various palates.

Experience tranquility and comfort at The Waterwheel Inn - book now for a memorable getaway.

Important information:

Kindly note that the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that only children aged 13 years and older can be accommodated at The Waterwheel Inn.

Please note there are pets living at this property. It may not be suitable for guests with allergies.

Please do not book more than 5 rooms without first calling the property to insure that is feasible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Location

Guest Reviews

9.2
Based on 716 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
R
Richard • couple • gb
10
We stayed for four nights and we had a great time.
Pros:

Very good location and near to the Eden Project and other attractions . Well maintained. Great staff. Excellent restaurant and good parking.

Cons:

Nothing to dislike

2026-09-18 • via Nuitee
K
Kim • couple • gb
7
Evening meal was delicious
Pros:

Nice evening meal, waitresses were friendly and organised.

Cons:

Bed not comfy, hairdryer sounded like it was about to blow up and smelt of burning.

2026-09-16 • via Nuitee
J
Jacqueline • couple • ch
8
2026-09-14 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-09-14 • via Nuitee
R
Raja • solo_traveller • il
10
2026-09-11 • via Nuitee
T
Thomas • couple • gb
8
2026-09-10 • via Nuitee
M
murray • solo_traveller • gb
10
Comfortable & relaxing
Pros:

Garden was spectacular

2026-09-10 • via Nuitee
E
Erica howard • solo_traveller • gb
10
Pros:

Lovely hotel , friendly and helpful staff ,amazing food. Beautiful garden

Cons:

Road can be noisy at times

2026-09-05 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

Zum Hotel gehört ein privater wunderbarer botanischer Garten, der vor vielen Jahren von den Besitzern angelegt wurde. Sehenswert sind die exotische Pflanzenvielfalt und der geschmackvoll angelegte Wassergarten.

2026-09-01 • via Nuitee
J
Judie • couple • gb
10
Chilled and relaxing
Pros:

Beautiful b and b. Stunning gardens.

Cons:

Nothing

2026-09-01 • via Nuitee
R
Russell • couple • gb
10
Lovely stay and friendly staff
Pros:

The breakfast were lovely and the gardens were beautiful and lovely to sit in

2026-08-31 • via Nuitee
G
Gulbe • solo_traveller • gb
10
2026-08-29 • via Nuitee
R
Richard • solo_traveller • gb
10
A really nice place to stay, great food and good company
Pros:

Plenty of space to chill out and talk to new friends

Cons:

Nothing

2026-08-29 • via Nuitee
G
Gonzalo • couple • es
8
Muy bonito jardín
Pros:

El jardín es muy bonito. Muy agradable desayuno. El personal muy amable.

Cons:

El tamaño de la habitación pero, sobre todo, el ruido de la carretera. Aunque algo amortiguado por la ventana, se oía el tráfico perfectamente durante toda la noche.

2026-08-28 • via Nuitee
A
a • solo_traveller • au
10
Highly recommend this faultless, historic, family-run accommodation.
Pros:

Everything! Staff were amazing, food was wonderful, historic setting with a medieval well at the foot of the garden …. I fell asleep to the sound of the original brook bubbling past under my window.

Cons:

Having to leave! Would love to have stayed longer.

2026-08-26 • via Nuitee
L
Linda • solo_traveller • gb
9
2026-08-20 • via Nuitee
N
Neil • family_with_children • gb
9
Overall very good. Would definitely visit again.
Pros:

Breakfast was very good as was dinner. Gardens fantastic.

Cons:

Bed was uncomfortable but just not to my personal choice. Shower room small.

2026-08-18 • via Nuitee
C
Charlotte • couple • gb
7
2026-08-17 • via Nuitee
T
Tiree • couple • gb
9
Friendly comfy place to stay
Pros:

A very warm welcome, we didn’t spend much time there as were only on a flying visit. We had a nice quick drink in the bar but left too early for breakfast, but they were kind enough to make us a great packed breakfast BLT, juice and fruit :)

Cons:

The interiors were a little dated but it was comfortable and clean and that’s all that really matters! The staff were lovely

2026-08-16 • via Nuitee
D
Debbie • solo_traveller • gb
10
Sisters on tour
Pros:

Absolutely magical hotel with the best cosy bedroom and so clean. The staff were friendly and very helpful. The gardens were such a surprise with tropical plants and stream, and plenty of private seating amongst the trees and plants. 5 stars to the chef for a fabulous evening meal and breakfast. This place has everything you need and more for a relaxing break with a big carpark and near to The Eden Project and many more sightseeing places. I would definitely stay here again as I've stayed in many hotels and I can honestly say this has been the best..Thankyou!

2026-08-15 • via Nuitee