Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful gardens
Comfortable stay
Cons:
Cleaning issues
Small room size mentioned

Categories

Cleanliness
8.34
Some concerns about hair and cleanliness noted, impacting the rating.
Service
9.81
Staff consistently described as friendly, accommodating, and helpful.
Location
9.35
Lovely location noted; ideal for exploration.
Room Quality
8.8
Mostly positive feedback about comfort, though some room sizes were noted as small.
Amenities
9.33
Beautiful gardens and outside areas contributed positively.
Value for Money
8.79
Well run hotel offering good value for money.
Food and Beverage
9.84
High praise for food quality and variety.
Overall Experience
9.31
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Tranquil Escape in St Austell Valley

Idyllic Setting: Nestled in a wooded valley, The Waterwheel Inn offers a serene retreat just a short stroll from St Austell town. Surrounded by 1.5 acres of lush grounds, guests can unwind in a picturesque setting.

Comfortable Accommodation: The inn boasts well-appointed rooms with charming décor, flat-screen TVs, and tea/coffee making facilities. Some rooms feature original wooden beams, adding character to the stay.

Delightful Dining: Indulge in a culinary experience at the elegant dining room, offering a choice of 3-course meals or à la carte options. From succulent steaks to fresh seafood, the menu caters to various palates.

Experience tranquility and comfort at The Waterwheel Inn - book now for a memorable getaway.

Important information:

Kindly note that the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that only children aged 13 years and older can be accommodated at The Waterwheel Inn.

Please note there are pets living at this property. It may not be suitable for guests with allergies.

Please do not book more than 5 rooms without first calling the property to insure that is feasible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 673 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
P
Phill • solo_traveller • gb
8
Nice little place
Pros:

Location for work was good, nice and quiet.

Cons:

Lovely offer of a BLT for take away but unfortunately tomatoes make the bread go like mush.

2026-07-04 • via Nuitee
D
Dazh63 • couple • gb
8
What a lovely place, grounds are so nice and the staff are very welcoming
Pros:

Breakfast had a great choice, the evening meals were great and huge, the room was nice but no aircon so very warm

Cons:

No Air Con

2026-06-29 • via Nuitee
D
Denis • couple • gb
10
Excellent
Pros:

The food at both breakfast were excellent with a good choice including the specials at dinner

Cons:

Nil

2026-06-29 • via Nuitee
A
Andreas • couple • de
8
2026-06-26 • via Nuitee
B
Brazil007 • couple • gb
10
Pros:

Everything. But...the Gardens were breathtaking. A real hidden Gem

Cons:

N/A

2026-06-23 • via Nuitee
G
Geoffrey • solo_traveller • gb
10
Short
Pros:

Very friendly staff, room comportable.

Cons:

A little further out of town than expected

2026-06-20 • via Nuitee
D
Dariusz • couple • gb
10
Pros:

Everything;breakfast,location,garden view,

2026-06-18 • via Nuitee
J
Julie • couple • gb
10
amazing
Pros:

the food , garden and service is amazing .
rooms clean and comfortable , great shower and bed

Cons:

check in not until 4pm

2026-06-12 • via Nuitee
T
Tim • couple • gb
9
A wonderful break at a magical place, very dog friendly just like all the people working there
Pros:

Food was wonderful, tasty and well presented - nothing was too much to ask xx

Cons:

The wet room had no dry places to stand and meantyour feet / socks / shoes got wet even when going to the toilet at night ….

2026-05-28 • via Nuitee
S
Steven • solo_traveller • gb
10
The owners and staff were amazingly helpful, I'd highly recommend. Chef was really good too!
Pros:

Great location, absolutely beautiful gardens and a top class meal too.

Cons:

N/a

2026-05-28 • via Nuitee
S
Sue • extended_group • gb
10
Above average
Pros:

Food was exceptional and the staff were very welcoming nothing was too much trouble

Cons:

??

2026-05-23 • via Nuitee
V
Val • couple • gb
10
Good food. Lovely garden friendly staff
Pros:

Ask

Cons:

Asked if we would like a downstairs room although we haven't asked for one

2026-05-21 • via Nuitee
M
Morris • couple • gb
10
Pros:

Very good food,

2026-05-15 • via Nuitee
S
Stuart • extended_group • gb
8
Enjoyed would come again
Pros:

Very Clean, nice surroundings , very friendly and excellent food

Cons:

Standard rooms little small but ok for one night

2026-05-14 • via Nuitee
R
Rachel • couple • gb
8
Very relaxing stay . Breakfast and evening meal very good
Pros:

Friendly staff

Cons:

Everything was great for our stay

2026-05-13 • via Nuitee
K
Kat • solo_traveller • gb
10
Great stay
Pros:

Super clean good location breakfast was a great power shower love it. Also beautiful garden

Cons:

Unusual mattress but slept well

2026-05-10 • via Nuitee
A
Annick • couple • fr
9
Super séjour mais il faut une voiture
Pros:

Tout est de bon goût. La chambre, le petit déjeuner absolument génial et le magnifique jardin. Une très bonne adresse

Cons:

Un peu loin de la ville

2026-04-30 • via Nuitee
J
joann • couple • gb
10
Fantastic stay and staff went above and beyond
Pros:

Lovely location easy to find

Cons:

Nothing everything was amazing

2026-04-29 • via Nuitee
I
Ian • solo_traveller • gb
9
Great food
Pros:

Food was excellent, both evening meal and breakfast. Staff very welcoming and attentive.

2026-04-29 • via Nuitee
A
Alexandra • couple • au
9
A peaceful setting, very convenient for the Eden Project & other attractions.
Pros:

Clean & comfortable room, though fairly small. Good choices at breakfast.

Cons:

Lots of creaky stairs. Dinner options a little expensive.

2026-04-28 • via Nuitee