Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (room changes, early‑morning food boxes)
Excellent, central location (close to Ubud Palace, many cafes/restaurants)
Breakfast generally good with a reasonable variety
Rooms meet basic needs and hotel is generally clean for some guests
Cons:
Strong mould/musty and sewage smells reported in multiple rooms
Poor room ventilation / windows often don’t open
Stains on bathrobes and some linens; inconsistent housekeeping
Pool often cold, mostly shaded and few sunbeds
Small rooms and tiny gym
Poor soundproofing / noise from nearby restaurant and street
Perceived as expensive for what’s offered; refund handling delays
Transparent glass bathroom doors impacting privacy

Categories

Cleanliness
6.5
Multiple reviews report strong mould/musty and sewage smells, stains on bathrobes/linens and limited ventilation (windows that don't open), indicating below‑average cleanliness despite some rooms being acceptable.
Service
9.5
Staff repeatedly described as friendly and helpful: they changed rooms when asked, prepared early‑morning food boxes and assisted guests — overall service is a clear strength.
Location
10
Location is consistently praised as excellent and very convenient (about a 10‑minute walk to Ubud Palace, many cafes/restaurants nearby); this is one of the strongest positives.
Room Quality
8.5
Rooms are functional and meet basic needs for many guests but several reports cite tiny rooms, bad bathroom odours, and privacy issues (transparent glass doors), so room quality is mixed.
Amenities
8
Amenities exist (pool, gym) but guests report issues: pool often cold and shaded with few sunbeds, and the gym is very small — usable but not outstanding.
Value for Money
8
Some guests feel the hotel is expensive for what it offers and experienced slow refund handling; others found it acceptable given location and service, so perceived value is slightly above average after balancing opinions.
Food and Beverage
8.5
Breakfast is generally noted as good with a reasonable spread and occasional helpful service (food boxes), though a few reviews call the food mediocre or request more options.
Overall Experience
9
Overall impressions are mixed but tend positive for guests who did not encounter severe odour problems: excellent location and strong service produce comfortable stays for many, though persistent cleanliness/ventilation issues significantly impact others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:46

Property Description

Luxurious Accommodation with Modern Amenities

At SenS Hotel and Spa, indulge in a luxurious stay just steps away from Ubud Market and Ubud Royal Palace. Relax by the outdoor swimming pool, enjoy free WiFi, and take advantage of complimentary on-site parking.

Convenience and Comfort at Your Fingertips

Experience air-conditioned rooms equipped with all essentials including a flat-screen TV, minibar, and en suite bathroom. Let our 24-hour front desk assist you with airport transfers, shuttle services, and soothing spa treatments.

Dining and Exploration

Savor delicious meals at Yonne Cafe and Bar or venture out to nearby dining options. With attractions like the Sacred Monkey Forest and Goa Gajah just a short distance away, SenS Hotel and Spa is your perfect retreat in Ubud.

Book now for an unforgettable getaway at SenS Hotel and Spa!

Important information:

Please be informed that Nyepi (Silent) Day is observed annually in Bali as a prelude to Balinese New Year. It is a day of absolute silence throughout the island when noises and lights are kept to the minimum, and no outdoor activities (including check-in and check-out from the hotel) are allowed. The upcoming celebration will be held on 24 March 2020. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.5
Based on 1563 reviews
Cleanliness: 6.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
A
abker • solo_traveller • sa
10
Pros:

الموقع ومكان الفندق

Cons:

الصور في الموقع مختلفة جدا على الواقع

2026-08-15 • via Nuitee
R
Raquel • family_with_children • au
3
Highly disappointing stay!!! Do NOT stay here.
Pros:

Staff were nice, the manager listened to our concerns but nothing was done … I DO NOT recommend this hotel at all. We come to Bali all the time, this has to be the worst. Cost cutting at its BEST

Cons:

The SenS Hotel & Spa were clearly cutting costs. Breakfast was atrocious… the buffet breakfast was very minimal, and were reluctant to top up the food. There were only ever 3 bits of bread, so everyone was waiting on them to bring it out. It wasn’t just bread, it was everything in the whole buffet. The try to pass sickly margarine as butter. And for those who didn’t know it, they had anchored butter under lock and key, and would bring it out two at a time. DONT pay for the BUFFET BBQ…. We were a group of 6 and the only one in the restaurant at the time, and the table where u choose your meat and seafood (for them to cook) had two peaces in each bowl. So our whole table were only allowed one prawn, one chicken (size of a chicken nugget) and one small piece of beef. And the rest of our table had to wait. Don’t accept our booking if you don’t have the supply of food. And don’t advertise it as a buffet if u don’t want to feed people. This was ridiculous .. it wasn’t included in our hotel price, we actually paid for 6 people for the BBQ BUFFET

2026-08-14 • via Nuitee
E
esraq • family_with_children • om
1
اقامه سيئه جدا
Pros:

لم يعجبني أبدا ونصيحه لوجه الله مايستحق حتي نجمه صحيح ان السرير مريح والغرفه مرتبه ولكن رائحة الفندق كريهة جدا والمغيبات بالحمام ما تصرف المياه تبقى عالقه بالحوض أتكلمت اكثر من مره مع الموظفين يوعدوننا يصلحون المشكله وما تنحل اكتشفت ان أصلا المشكله باغلب الغرف بسبب ان البالوعه تحتاج باليوم مرتين لشطفها والفندق يخليها فقط مره
والدليل لما تجي السياره الصباح تشفط البالوعه المياه الراكده بالحمام تنشفط وترجع مره ثانيه العصر والرائحه لاتحتمل 🇴🇲🇴🇲🇴🇲

Cons:

لم يعجبني أبدا ونصيحه لوجه الله مايستحق حتي نجمه صحيح ان السرير مريح والغرفه مرتبه ولكن رائحة الفندق كريهة جدا والمغيبات بالحمام ما تصرف المياه تبقى عالقه بالحوض أتكلمت اكثر من مره مع الموظفين يوعدوننا يصلحون المشكله وما تنحل اكتشفت ان أصلا المشكله باغلب الغرف بسبب ان البالوعه تحتاج باليوم مرتين لشطفها والفندق يخليها فقط مره
والدليل لما تجي السياره الصباح تشفط البالوعه المياه الراكده بالحمام تنشفط وترجع مره ثانيه العصر والرائحه لاتحتمل 🇴🇲🇴🇲🇴🇲

2026-08-14 • via Nuitee
C
Careine • family_with_children • mu
6
2026-08-13 • via Nuitee
A
Ahmed • solo_traveller • om
8
Pros:

Location near by every things like cafe restaurant night market.

Cons:

The room not soundproof

2026-08-12 • via Nuitee
H
Hattan • extended_group • sa
7
تجربة لابأس بها وممكن ان تتكرر اذا لم يكون هناك بديل
Pros:

موقعه على بعد مسافة قصيرة من كل ماتحتاجه

Cons:

الافطار والعزل لك عليه خصوصا الاماكن المجاورة يصلك ازعاجها

2026-08-12 • via Nuitee
N
Nuray • family_with_children • tr
7
Cons:

oda kokuyordu, banyo giderinden

2026-08-11 • via Nuitee
E
ENTESAR • extended_group • sa
8
Pros:

موقعها قريبة من الخدمات

Cons:

تجربة الاستقبال كانت سيئة بسبب احد الموظفي أسلوبه غير مريح وغير متعاون ، ويستغل أي موقف لزيادة المبلغ
ويتدخل في اشياء لا تعنيه تصرفه غير مهني أبدًا

2026-08-10 • via Nuitee
M
muhamad • solo_traveller • au
10
Pros:

Clean. good stuff .value for money. Good location

2026-08-10 • via Nuitee
F
FAWAZ • extended_group • sa
10
فندق رائع
Pros:

الفندق ممتاز والموقع في وسط المدينة قريب منك كل شيء ما جربت فطورهم
حلو للي يحب المشي والاستكشاف

Cons:

الغرف صغيره شوي

2026-08-09 • via Nuitee
J
Jessica • solo_traveller • de
6
Pros:

Personal ist sehr freundlich.

Cons:

Die Zimmer haben einen sehr starken Eigengeruch. Der Pool liegt fast komplett im Schatten und es gibt wenig Liegen.

2026-08-08 • via Nuitee
M
Mohammed • couple • sa
10
2026-08-06 • via Nuitee
C
Cinzia • couple • it
6
Si può fare di meglio
Pros:

Lo staff

Cons:

Scarsa pulizia, forte odore di muffa. Macchie sugli accappatoi e sulle lenzuola. Cibo mediocre.

2026-08-06 • via Nuitee
M
MAHDI • solo_traveller • sa
7
2026-08-06 • via Nuitee
W
Wermeille • solo_traveller • ch
10
2026-08-05 • via Nuitee
M
Mohammed • couple • sa
10
2026-08-05 • via Nuitee
B
Bronwyn • couple • au
8
2026-08-05 • via Nuitee
L
Laurent • couple • fr
4
You can find better for less expensive in Ubud
Pros:

Localisation OK
Staff is very good

Cons:

Expensive for what it is
Tiny room
Bad smell from the bathroom
Gym is tiny

2026-08-04 • via Nuitee
A
Anila • solo_traveller • in
10
Great Stay in a Convenient Location
Pros:

Really enjoyed staying here. The location was super convenient—Ubud Palace was about a 10-minute walk (around 800 m), and there were lots of cafes and restaurants nearby.
Breakfast was good too, with a nice spread and enough variety to choose from each morning. Overall, we had a comfortable stay and would definitely recommend it.

2026-08-03 • via Nuitee
S
Sylvaine • couple • re
6
2026-08-03 • via Nuitee