Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (room changes, early‑morning food boxes)
Excellent, central location (close to Ubud Palace, many cafes/restaurants)
Breakfast generally good with a reasonable variety
Rooms meet basic needs and hotel is generally clean for some guests
Cons:
Strong mould/musty and sewage smells reported in multiple rooms
Poor room ventilation / windows often don’t open
Stains on bathrobes and some linens; inconsistent housekeeping
Pool often cold, mostly shaded and few sunbeds
Small rooms and tiny gym
Poor soundproofing / noise from nearby restaurant and street
Perceived as expensive for what’s offered; refund handling delays
Transparent glass bathroom doors impacting privacy

Categories

Cleanliness
6.5
Multiple reviews report strong mould/musty and sewage smells, stains on bathrobes/linens and limited ventilation (windows that don't open), indicating below‑average cleanliness despite some rooms being acceptable.
Service
9.5
Staff repeatedly described as friendly and helpful: they changed rooms when asked, prepared early‑morning food boxes and assisted guests — overall service is a clear strength.
Location
10
Location is consistently praised as excellent and very convenient (about a 10‑minute walk to Ubud Palace, many cafes/restaurants nearby); this is one of the strongest positives.
Room Quality
8.5
Rooms are functional and meet basic needs for many guests but several reports cite tiny rooms, bad bathroom odours, and privacy issues (transparent glass doors), so room quality is mixed.
Amenities
8
Amenities exist (pool, gym) but guests report issues: pool often cold and shaded with few sunbeds, and the gym is very small — usable but not outstanding.
Value for Money
8
Some guests feel the hotel is expensive for what it offers and experienced slow refund handling; others found it acceptable given location and service, so perceived value is slightly above average after balancing opinions.
Food and Beverage
8.5
Breakfast is generally noted as good with a reasonable spread and occasional helpful service (food boxes), though a few reviews call the food mediocre or request more options.
Overall Experience
9
Overall impressions are mixed but tend positive for guests who did not encounter severe odour problems: excellent location and strong service produce comfortable stays for many, though persistent cleanliness/ventilation issues significantly impact others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:46

Property Description

Luxurious Accommodation with Modern Amenities

At SenS Hotel and Spa, indulge in a luxurious stay just steps away from Ubud Market and Ubud Royal Palace. Relax by the outdoor swimming pool, enjoy free WiFi, and take advantage of complimentary on-site parking.

Convenience and Comfort at Your Fingertips

Experience air-conditioned rooms equipped with all essentials including a flat-screen TV, minibar, and en suite bathroom. Let our 24-hour front desk assist you with airport transfers, shuttle services, and soothing spa treatments.

Dining and Exploration

Savor delicious meals at Yonne Cafe and Bar or venture out to nearby dining options. With attractions like the Sacred Monkey Forest and Goa Gajah just a short distance away, SenS Hotel and Spa is your perfect retreat in Ubud.

Book now for an unforgettable getaway at SenS Hotel and Spa!

Important information:

Please be informed that Nyepi (Silent) Day is observed annually in Bali as a prelude to Balinese New Year. It is a day of absolute silence throughout the island when noises and lights are kept to the minimum, and no outdoor activities (including check-in and check-out from the hotel) are allowed. The upcoming celebration will be held on 24 March 2020. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.5
Based on 1580 reviews
Cleanliness: 6.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
I
Irene • extended_group • sg
9
Overall, it was good for a short stay
Pros:

Small, clean and well kept

Cons:

Location by the road so was a little noisy for traffic

2026-10-29 • via Nuitee
N
Nazia • couple • gb
10
2026-10-29 • via Nuitee
D
Debobs • couple • za
10
2026-10-27 • via Nuitee
A
Andrew • couple • gb
7
Nice hotel but disappointing
Pros:

Room was nice but it would have been nice to have a terrace or balcony. Breakfast was really good. Location was good

Cons:

We came to Bali to see Ubud and so chose this hotel. Our mobility is not good at the moment and we chose this hotel because it offered a courtesy bus to temples, central Ubud, the Sacred Monkey Sanctuary, all places we wanted to visit at our own pace, not as part of a tour. On arrival at the hotel we were told that they don't have a courtesy bus now and to use a taxi. This put a damper on our entire holiday.

2026-10-27 • via Nuitee
F
Francesca • couple • it
10
Pros:

Staff gentile e cordiale, sempre disponibile per informazioni e suggerimenti. Ottima pulizia e camera molto accogliente. Colazione a buffet abbondante e gustosa, con possibilità di ordinare al momento in base alle proprie necessità alimentari. Area piscina ben tenuta e silenziosa.

Cons:

Tutto perfetto!

2026-10-24 • via Nuitee
M
Mittelstadt • couple • us
9
Pros:

Pool. Gym. Breakfast.

Cons:

Bar with loud nightly band across the street.

2026-10-23 • via Nuitee
C
Caires da Costa • extended_group • pt
8
Pros:

Fantastic to stay in Ubud center as near to market, many stores, restaurants, coffees shops, many shops and ATM machines very close too!! You can walk everywhere 😍Staff is really nice and accommodation is clean and comfortable enough. Has a swimming pool and food is good. Thank you for our lovely stay 🙏🙏

2026-10-21 • via Nuitee
M
Miroslava • solo_traveller • gb
10
2026-10-20 • via Nuitee
S
Sandra • couple • au
10
2026-10-19 • via Nuitee
S
Shane • couple • gb
10
2026-10-19 • via Nuitee
R
Raja • couple • pk
7
2026-10-18 • via Nuitee
K
Kani • extended_group • nl
9
2026-10-17 • via Nuitee
A
Andre • couple • za
10
Great choice. Will return Highly recommend
Pros:

Good location. Restaurant and pool on site. Transport and tour was arranged

2026-10-17 • via Nuitee
K
Kani • extended_group • nl
10
2026-10-17 • via Nuitee
E
Elisa • couple • it
8
Nice hotel near city center
Pros:

Nice staff
Good location
Comfortable room

Cons:

No sun in the pool
The window couldn’t be opened

2026-10-15 • via Nuitee
H
Hitesh • couple • in
10
Best stay of my trip.
Pros:

Property was amazingly clean and at prime location.

Cons:

Nothing

2026-10-15 • via Nuitee
R
Ruby-Mae • solo_traveller • gb
10
Perfect
Pros:

I loved SenS Hotel and I am already thinking about returning! The rooms are so modern and clean. They have international plug sockets so was nice not having to use an adapter! Plenty of storage space and they give you an iron and ironing board. The location is perfect. It’s so close to a main road with lots of shops and cafes. It’s also within walking distance to Ubud Palace and Water Palace. The design of the hotel is lovely as each room overlooks onto the pool area. The TV was great with all the right features. I felt super relaxed and comfortable here. The staff really go above and beyond here to make sure you have the best stay. SenS really felt like home away from home :)

Cons:

Nothing! The only thing is the main road can get super busy with lots of traffic but nothing major!

2026-10-13 • via Nuitee
T
Tashi Lhundup • couple • ch
10
Pros:

Everything

Cons:

Breakfast can be better

2026-10-13 • via Nuitee
L
Lucas • solo_traveller • ar
10
2026-10-12 • via Nuitee
M
Muhammad • solo_traveller • us
6
2026-10-12 • via Nuitee