Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Beautiful and serene location
Excellent amenities
Cons:
Some cleanliness and room quality issues
Shortage of seating during breakfast

Categories

Cleanliness
8.71
Some reviews mentioned issues with the room quality and cleanliness needing improvements.
Service
9.98
The staff were consistently described as friendly, professional, and accommodating.
Location
9.52
The location is central, allowing easy access to sights and entertainment.
Room Quality
9.17
Rooms described as authentic and comfortable, though with some mentioned need for renovation.
Amenities
9.5
Pools and other facilities were noted as beautiful and well-designed.
Value for Money
9.46
Good value noted, especially given the quality of service and amenities.
Food and Beverage
9.01
Breakfast and dining were highly rated, with some comments on minor issues.
Overall Experience
9.88
Overall a lovely experience with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:48

Property Description

Luxurious Adult-Only Stay in Central Phnom Penh

Poolside Dining and Relaxation: Enjoy a refreshing dip in either the outdoor or shaded pool at The Pavilion, while sipping on your favorite drink from one of the two poolside bars.

Cultural Preservation and Comfort: Immerse yourself in the charm of urban heritage conservation at this property, where air-conditioned rooms with modern amenities also feature traditional touches like mosquito netting and preserved decor.

Convenient Location and Wellness: Explore nearby attractions like Riverfront Park or unwind with in-house spa treatments. The Pavilion also offers easy access to the airport and a fitness centre for guests' convenience.

Book now for a memorable stay at The Pavilion and experience the perfect blend of luxury and cultural immersion.

Important information:

Please note that all rooms are unique due to architecture of the house in a boutique hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9.4
Based on 2954 reviews
Cleanliness: 8.71
Service: 9.98
Location: 9.52
Room Quality: 9.17
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.88
A
andrew • couple • gb
10
A real oasis
Pros:

Great location and oasis amongst the madness of PP. friendly staff, good breakfast choice.

Cons:

All good

2026-10-14 • via Nuitee
S
Snokie • solo_traveller • de
7
Paradise… until we tried to leave
Pros:

A real gem in the middle of Phnom Penh. The decoration is outstandingly beautiful, with an eye for detail everywhere — it felt like a little paradise. The room was excellent: suite-like, very spacious, with a huge balcony and a super comfortable bed. Nothing to criticise about the stay itself; the whole experience was fantastic.

Cons:

There’s little to fault overall, but the saying holds: the last impression is the one that sticks. At checkout I was surprised and a bit put off. I had already paid and simply mentioned that I’d taken a bag of mango strips (which I paid for in cash). The receptionist took my key, asked me to sit down, and sent housekeeping to verify my statement. I’ve never experienced this kind of distrust in any hotel before, it felt like a small punch in the gut. You’re welcomed warmly and everyone is attentive, yet at the end you’re treated as if you might be hiding something from the minibar, even though they already have your card details.
When we left, no one said goodbye, “thank you for staying,” or “come back soon.” We just walked out. That felt strange.

Also, the on-site prices stood out: $4 for a coffee and $2 for a scoop of ice cream is quite high for Cambodia and out of line with the otherwise reasonable room rates.
Overall still a great place, clearly much more positive than negative. Would I return? Probably yes.

2026-10-13 • via Nuitee
F
fabrice • couple • fr
7
Bien
Pros:

Bien

Cons:

Les,salles,de bains,

2026-10-12 • via Nuitee
K
Katie • solo_traveller • us
3
Pros:

Food was good, location was great.

Cons:

I was not impressed by the facilities at all. This is NOT a 4 star hotel. For one, the bathroom grout had mold. I wore flip flops in the shower. Then, in the midst of my shower the light went out. Pitch black. I know these are things the hotel doesn’t necessarily have control over but it bothered me. The solution was to bring lanterns from outside in. I had to re- tell the staff next day to get it fixed. Also, I had asked about laundry services which I was told they had. When I brought my laundry down the following morning I was informed the laundry service wasn’t running. I assume this was because of the holiday but why was I not told when I originally asked. Sitting by the pool was impossible due to the bugs.

2026-10-12 • via Nuitee
A
Abdalla • couple • qa
9
Calm , heritage and yummy food
Pros:

The history of the place and the pool , and the breakfast

Cons:

Nothing it’s great value for the money

2026-10-12 • via Nuitee
J
Judi • couple • au
10
Truly a boutique Hotel
Pros:

Lovely room in an exquisite old but beautifully appointed building
Great swimming pool & cafe where we had lunch
Breakfast was lovely also & they made us a little travel pack breakfast on our last day as we left early.
Could hear chanting so I went to investigate & found an extensive pagoda across the road & was made to feel very welcome there

Cons:

Loved everything
Needed to work on how to use the shower taps but probably only needed to ask
My second time staying here & would definitely stay again Highly recommended

2026-10-11 • via Nuitee
A
Anne • extended_group • au
9
Had a relaxing and lovely stay. Thanks
Pros:

Staff are lovely. We arrived late close to kitchen close time, however they cater for us (4 in group).
The AC in the room was perfect, much needed, the bed linen lovely, clean and everything was wonderful.

Cons:

Nothing

2026-10-11 • via Nuitee
A
Amanda • couple • gb
10
Oasis in central Phnom Penh - would highly recommend.
Pros:

Lovely room, great breakfast, excellent staff and well located.

2026-10-09 • via Nuitee
V
Vanessa • extended_group • nz
10
Pros:

The whole place is gorgeous

2026-10-08 • via Nuitee
M
Michael • extended_group • no
10
Pros:

Hotel grounds are lovely with pools surrounded by lots of nature. Great location and friendly staff. Room was excellent and comfortable and very clean. Highly recommend.

2026-09-19 • via Nuitee
M
Martin • couple • gb
8
A privilege to stay in this historic hotel with amazing staff.
Pros:

Stylish, peaceful and friendly retreat from the city, steeped in history.

Cons:

It was all really memorable.

2026-09-19 • via Nuitee
D
DrLinda • couple • au
9
Great for an hour overnight recalibration after being out regionally
Pros:

Location, hospitality team, reasonable in-house resturant prices, two-for-one cocktails at happy hour. Bedside lamps both sides.

Cons:

Power points were random - nowhere near the kettle, one bedside and on the other side on the opposite wall. Trip hazard with a step between the room and bathroom.

2026-09-18 • via Nuitee
E
Elizabeth • couple • au
8
Beautiful oasis in the city
Pros:

Tranquil & quiet

Cons:

Nothing

2026-09-17 • via Nuitee
A
Ader • couple • es
10
Pros:

The staff was so kind and welcoming, every person from the staff would always smile and greet us. From the waiters at breakfast, the pool, the receptionist and the lady at the spa.

2026-09-16 • via Nuitee
A
Angelo • couple • it
10
Pros:

Bella struttura.

Cons:

Posizione

2026-09-07 • via Nuitee
M
Marc • extended_group • nl
8
2026-09-06 • via Nuitee
M
Marc • couple • nl
8
2026-09-06 • via Nuitee
J
julien • solo_traveller • fr
10
2026-08-31 • via Nuitee
B
Brigitte et Alain • couple • fr
8
Eden en pleine ville
Pros:

Le bâtiment principal ancien
Le sourire et la courtoisie du personnel
Le jardin tropical en pleine ville
Les 2 piscines

2026-08-31 • via Nuitee
A
Aliaksei, Volha • couple • by
10
2026-08-30 • via Nuitee