Warren House Hotel

Hotels
9 (2598 reviews)
Warren Road , Kingston upon Thames , gb
+44 20 8547 1777

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and spacious room
Good breakfast
Cons:
Accessibility issues
Not enough amenities
Limited food options for dietary needs

Categories

Cleanliness
8.46
The room was clean, but hallways could be cleaner.
Service
9.43
Staff were very helpful and accommodating.
Location
9.47
Convenient location for wedding activities.
Room Quality
8.42
Comfortable and spacious rooms, but some accessibility issues.
Amenities
8.45
Pool and sauna were not up to expectations.
Value for Money
9.41
Cheap compared to other hotels with similar claims.
Food and Beverage
8.96
Breakfast was good and varied, but few options for dietary restrictions.
Overall Experience
9.43
Overall enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:31

Property Description

Luxurious Victorian Mansion
Warren House, a stunning Victorian mansion, is just a 5-minute walk from Richmond Park, offering a luxurious stay with private gardens.

Elegant Rooms and Dining
The elegantly furnished rooms at Warren House feature modern amenities like flat-screen TVs and free Wi-Fi. Guests can dine in private rooms enjoying cuisine made from local and organic produce.

Ideal for Events and Meetings
This Grade II Listed building is not only perfect for overnight stays but also serves as an ideal venue for conferences, meetings, and events. Hampton Court is just 7 km away.

Experience the charm and elegance of Warren House. Book your stay now for a memorable experience.

Important information:

Extra beds are small z-beds and are suitable for children up to the age of 9 years old.

If you require check-in before 13:00 or check-out after 11:00, extra charges may apply.

Please note that the property terrace is currently unavailable as under refurbishment.

Many of the bedrooms are accessible via stairs and there is no lift at the property. If you have difficulty with stairs we advise that you contact the property in advance to discuss your requirements so arrangements can be made for a suitable room. You can use the Special Requests box when booking or use the contact details found on the booking confirmation.

Reservations for overnight accommodations do not include rights to use the rooms, property or grounds for professional photography of any kind. For commercial photography requests, please contact this property directly. Breaching these terms will result in legal action being taken

Please note the Warren House Hotel is located within the Kingston area, which is now part of the expanded Ultra Low Emission Zone (ULEZ).

We are pet-friendly. A charge of £50 per pet, per night, applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 2598 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
F
Fiona • solo_traveller • ie
1
Avoid at all costs !!!! 0*
Pros:

Absolutely nothing about the place. The only thing I can say is the night porter was extremely kind and very helpful - His name is Manav Malhotra and i would like to thank him again for his 5* service . Its a terrible shame all the others can't treat guests like he can.

Cons:

Staff are not trained properly in customer service and care. The attitude of the staff was just horrible. I felt like i was an inconvenience whenever i asked for anything. The breakfast was awful, everything that should have been hot was cold. The whole place is run down and dirty carpets. Room was very dusty and not enough towels. Over priced rooms and over priced breakfast !! The pool is not open as it's not been maintained and since the phase was taken over a few years ago its just not been taken care off, which is such a shame as its a beautiful building.

2026-08-08 • via Nuitee
G
Gundula • couple • de
10
2026-08-08 • via Nuitee
J
Jack • family_with_children • be
9
2026-08-08 • via Nuitee
N
Nicola • family_with_children • au
10
2026-08-07 • via Nuitee
N
Nick • couple • gb
5
Spoilt by a Very Poor Full English Breakfast
Pros:

It was our Wedding Anniversary so we wanted something special, we paid a bit more than we usually would.
We arrived a little early and had a drink in the bar, we managed to check in half an hour earlier with no extra charge.
The room was a Standard double, clean and quite spacious with air con and a fridge.
The Shower worked.
The breakfast selection couldn`t be faulted, it was a buffet help yourself.

Cons:

Our view from the window was a small roof terrace with an air con unit, no garden view
but an over grown plant/weed.
Inside both bedside reading spot lights didn`t work.
The bathroom was clean but must have been installed with very tall people in mind. the Wash Basin was 1.1m high and the WC was much too high, our feet dangled over the floor.
I do know how high sanitary appliances should be fitted, I`m a Plumber.
No windows and no extractor fan.
The Full English `hot` breakfast Just wasn`t hot.
I had to ask for it to be nuked in the microwave, this made it just about edible.
The Bar didn`t have the drinks (night cap) we wanted even though they advertised them on their website menu.
Overall it was very disappointing for the money.

2026-08-04 • via Nuitee
P
Pawel • couple • gb
6
I would stay again!
Pros:

Great Manor House, good location if tou are looking for a proximity of Richmond Park etc.

Cons:

Many features would require modernisation and a lot of investment.

2026-08-04 • via Nuitee
T
Tony • couple • gb
6
2026-07-25 • via Nuitee
T
Tony • couple • se
8
Pros:

Mycket trevlig personal, bra sängar/faciliteter på rummet , fick byta rummet då utsikten var lika med noll ut mot en bakgård med skräp i.

Cons:

Den stora pool avdelningen som var ett stort dragplåster för oss då vi bokade tidigt var till våran stora besvikelse stängd när vi checkade in på hotellet, ingen hade meddelat oss i förväg tydligen hade man lagt till detta på hemsidan flera veckor efter våran bokning, ingen ersättning fick vi, jättedåligt, kommer att meddela detta även på trustpilot och Meta 😡

2026-07-24 • via Nuitee
R
Renee • solo_traveller • au
10
2026-07-23 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-07-23 • via Nuitee
D
Delaney • solo_traveller • gb
8
A lovely hotel in a quiet setting. Maybe needs a bit more atmosphere to feel a bit more personality
Pros:

I liked the peaceful location. Lovely gardens and attentive staff

Cons:

Lacked atmosphere- very few guests around made it feel empty. No music in the evening in the dining room or bar. Felt like a ghost town at times. I like it quiet but lacked something. Sparse.

2026-07-23 • via Nuitee
J
Jan • family_with_children • nl
8
comfortabel verblijf dicht bij Londen en dicht bij Richmond Park
Pros:

mooie ligging, mooi huis, goede parkeergelegenheid, zeer ruime kamer

Cons:

zwembad al geruime tijd gesloten, toen wij er waren al sinds een jaar, zo stond het niet op booking toen wij boekten, maar is er inmiddels af gehaald zie ik.

2026-07-22 • via Nuitee
Y
Yogesh Singh • family_with_children • gb
10
Brilliant hotel with an excellent staff
Pros:

Victorian style, clean rooms, beautiful location, amazing staff- all going an extra mile.!!

Cons:

Nothing.

2026-07-22 • via Nuitee
E
Esmari • couple • za
2
All Promise but really dissapointing
Pros:

Location and the surroundings, helpful staff

Cons:

It was not clean
The mattress was old
Rooms were not serviced
Gardens were unkept
Swimming pool has been out of service since May 2025
Poor property care and maintenance

2026-07-21 • via Nuitee
E
EsmariP2 • Business • Johannesburg, Greater Johannesburg, Gauteng
4
Super disappointing
Pros:

Upon arrival and booking all looked so promising. Beautiful old property in a stunning neighbourhood. Well located. But as we got settled into our room, the lack of maintenance, cleaning and just overall care became more and more visible. A mattress that was so worn that i kept on rolling to the other side, tv not working, the room was not serviced for 2 nights that we were there. The swimming pool is out of service since May 2025, there is dust so thick on the beautiful piano standing under the staircase, the gardens are unkept with weeds growing, pots broken. There is no signage to get to the dining areas.

I would like to commend the reception staff. Despite the staff at reception trying to help and trying to move us to a much smaller room to compensate for the mattress, this beautiful old property deserves some serious Tender, loving care. The issue here is with the maintenance staff. Someone needs to take a birds eye view here.

2026-07-20 • via Tripadvisor
S
Stephen • extended_group • gb
9
Perfect for our short stay to attend a nearby wedding
Pros:

Comfy rooms and plenty of parking available. Very close to Richmond Park.

Cons:

-

2026-07-20 • via Nuitee
K
Karina • family_with_children • tr
10
2026-07-20 • via Nuitee
G
Gregor • solo_traveller • hk
10
Excellent hotel - a little bit of a secret I’m very glad to know
Pros:

Very helpful and friendly staff

2026-07-19 • via Nuitee
D
Darius • family_with_children • gb
6
Pros:

Staff offered a great service and let us have the room before the check in time. They were polite and helpful. Gardens are beautiful and outdoor seating area very nice, and the lunch menu at the bar was very good. Swimming pool closed for maintenance but looked pleasant. I didn't use the gym but again it looked good. Parking was easy.

Cons:

Breakfast was absolutely awful. The poached eggs were extremely watery, every bite leaked water. The buffet food was very salty. The room also had a very strong perfume smell. Not sure if from cleaning chemicals or if just a fragrance. But it's very strong and caused some airway irritation. Especially a concern as I have a baby. The water pressure in our room was also very weak, making the shower fairly unpleasant. Finally rooms 36 and 37 are right by the external entrance to the outbuilding, so there's a lot of noise through the night. The rooms are not very soundproof in general (could hear the conversations of neighbours)

2026-07-19 • via Nuitee
P
Peter • solo_traveller • gb
10
Character hotel in a lovely setting
Pros:

A lovely character hotel in a fantastic rural setting yet 5 minutes drive into Kingston upon Thames. The staff were welcoming, the room was fully equipped and very comfortable. The air conditioning was a bonus in the hot weather. Plenty of parking on site too. I will definately be staying again

Cons:

Nothing

2026-07-18 • via Nuitee