Taksim Santa Lucia Hotel

Hotels
8.8 (422 reviews)
Yoğurtçu Faik Sokak , Istanbul , TR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location near Taksim Square and many cafes
Very clean rooms and recent renovation
Friendly, helpful staff (specific praise for reception/Hassan)
Good value for money / low price
Balcony/view noted by some guests
Kettle, water and basic in-room supplies available
Convenient transport access (taxis/buses nearby)
Cons:
No elevator in the building
Some rooms are very small
Poor ventilation reported in some rooms
Mixed feedback on breakfast / at least one negative comment about staff related to F&B
Facilities limited

Categories

Cleanliness
9.6
Multiple reviews explicitly praise cleanliness and recent renovation; rooms described as very clean and tidy.
Service
9.5
Staff repeatedly described as very friendly and helpful (notably Hassan and reception staff who carried luggage); one review complained about staff, but overall sentiment is strongly positive.
Location
9.8
Location repeatedly noted as excellent — near Taksim Square, mosque, many cafes and good access to transport; one note about not being close to larger sights but easy transport.
Room Quality
7.5
Rooms are clean and renovated but several guests mentioned small rooms and limited space; mixed comments on comfort and ventilation.
Amenities
7.2
Basic amenities available (kettle, water, tea) but several complaints: no elevator in the building and poor ventilation in some rooms.
Value for Money
9.8
Multiple guests explicitly call out very good value/low price for the location and condition of the hotel.
Food and Beverage
7
Breakfast and F&B received mixed-to-negative feedback (one review singled out breakfast as poor); breakfast is optional and served off-site for some bookings.
Overall Experience
10
Majority of reviews describe a very pleasant stay, recommend the hotel, and highlight excellent hospitality and location despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:08

Property Description

Prime Location in Istanbul

Located in the heart of Istanbul, Taksim Santa Lucia Hotel offers convenience and comfort for your stay. Just steps away from Istiklal Street and Taksim Square, the hotel provides easy access to major attractions like Dolmabahce Palace and Spice Bazaar.

Modern Amenities

Experience a seamless stay with our 24-hour front desk, airport transfers, and complimentary WiFi. Each air-conditioned room is well-equipped with essential amenities including a flat-screen TV, safety deposit box, and a private bathroom.

Nearby Attractions

Explore Istanbul's iconic landmarks such as Galata Tower and Istanbul Congress Center, all within reach from the hotel. Make the most of your visit to Istanbul with Taksim Santa Lucia Hotel.

Book your stay now at Taksim Santa Lucia Hotel for a memorable experience in Istanbul!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 422 reviews
Cleanliness: 9.6
Service: 9.5
Location: 9.8
Room Quality: 7.5
Amenities: 7.2
Value for Money: 9.8
Food and Beverage: 7
Overall Experience: 10
H
Hasan • couple • pk
5
Not again
Pros:

The location was excellent . The boy at the reception Murat was very helpful and forthcoming in solving all problems like fixing bed after first night . Hand soap absence was also addressed by him . He was very hospitable and forthcoming .

Cons:

There was hardly any entrance or reception . The stairs case was the only option( no elevator) with very steep stair case as our room was on 3 rd floor.
The room was generally clean but bed and mattress were uncomfortable and squeaky. The breakfast was a platter breakfast with a cup of tea . It use to start also very late at 8:30 am, as we missed as we took a tour and van came to pick us up at 8 am .

2026-09-19 • via Nuitee
O
Osama • couple • sa
10
2026-09-19 • via Nuitee
A
Anna maria Ntziovara • solo_traveller • gr
8
Pros:

Πολύ κεντρικό σημείο στην πόλη, δίπλα σε σουπερμάρκετ και ανταλλακτήρια συναλλάγματος. Πολύ κοντά στον σταθμό του μετρό και στο σημείο/στάση του λεωφορείου από το αεροδρόμιο.

Cons:

Το πρωινό.

2026-09-19 • via Nuitee
O
Oussama • couple • gb
10
Great customer service and perfect location.
Pros:

The customer service was perfect. Even though there wasn’t a lift, Murat didn’t allow us to carry our luggages, he kindly went ahead straight to carry our luggages.

There is also Hasan who supported us and gave us guidance on how to transportation and offered us a Taxi to pick us up/drop us off to the Airport.

The place is literally 2-5mins walk to Taksim St, and has transportation accessibility (metro/buses) and it’s quiet at night.

2026-09-19 • via Nuitee
A
aghajani • solo_traveller • ca
10
Pros:

I had a wonderful time at Santa Lucia Hotel. The pictures and the room were exactly the same and everything was working properly with no issues. The receptionists Hassan and Murat were the best part of my journey as they were available at all times and were more than happy to help anytime they could!
I definetly recommend Taksim Santa Lucia!

2026-09-18 • via Nuitee
F
Fei • family_with_children • ie
8
2026-09-18 • via Nuitee
M
Michaela • solo_traveller • sk
9
2026-09-17 • via Nuitee
F
Fei • family_with_children • ie
8
2026-09-15 • via Nuitee
D
Dzmitry • couple • by
10
2026-09-14 • via Nuitee
Сергей • couple • ru
10
2026-09-14 • via Nuitee
F
Francisco Javier P.O. • solo_traveller • es
3
Experiencia negativa
Pros:

Lo que más me gustó fue la ubicación y su conexión con el centro

Cons:

Lo que no me gustó fue la atención al cliente , la limpieza y la cama en sí

2026-09-14 • via Nuitee
C
Caroline • solo_traveller • gb
10
Pros:

Murat was absolutely brilliant. He provided everything we needed. Helped us with places to visit and places to eat. Such a genuine guy! Breakfasts were amazing and even provided us with a sandwich for our onward travel.The location was perfect..close to metro and Taksim square

Cons:

Nothing!

2026-09-13 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
الاستقبال خدومين وبشوشين وبذات حسين
Pros:

مكان الموقع قريب من السنتر

Cons:

المكان نظيف والاستقبال خدومين

2026-09-13 • via Nuitee
G
Gulfiya • couple • kz
10
Pros:

Чистота, местоположение,очень приятный персонал, приветливый хозяин..смело рекомендую.часто бываю в Стамбуле и останавливалась в разных отелях,этот отель снова выберу в следующий раз.спасибо большое

Cons:

Запах канализации в душе

2026-09-12 • via Nuitee
N
Nahid • solo_traveller • nl
10
Pros:

My husband and son stayed here for 5 nights. They had a very comfortable stay. Both of them were very satisfied with the great location. The staff including Hasan and Murat were both very welcoming and friendly. My son is a bit shy since he is in his mid-teens; however, the staff hospitality provided much comfort zone for him.

Cons:

Satisfied with everything. It seems to be in high demand because of the great location; that is why they couldn't get an earlier check-in when they arrived at the hotel. But, they had the chance to leave their luggage, enjoy the breakfast and rest at the same spot.

2026-09-12 • via Nuitee
H
Haoqing • solo_traveller • gb
10
I arrived late due to flight delay and the staff waited so the check in was smooth. Let me check out a bit late due to p
Pros:

Great location, nice and kind staff, spacious room and great value for money!

Cons:

None. It was a great stay!

2026-09-10 • via Nuitee
L
Lyubiv • solo_traveller • bg
10
Pros:

They are very kind and friendly! It is close to the center of Taxim!

2026-09-10 • via Nuitee
S
Samy • couple • fr
10
2026-09-10 • via Nuitee
I
Ivan • solo_traveller • ch
10
Schöne Lage und Personal
Pros:

Sehr nettes Personal

2026-09-10 • via Nuitee
H
Henrique José • family_with_children • pt
6
A não repetir nesta unidade turística.
Pros:

A localização é excelente. O melhor que esta unidade de alojamento possui. Tem o Metro muito na proximidade, bem como a movimentada İstiklal Avenue e a Praça Taxim. Múltiplos restaurantes e pequenas lojas de mini mercados onde nos podemos servir de produtos como fruta , água etc a preços mais convenientes.

Cons:

O pequeno almoço é intragável, muito mau e é servido num espaço exterior ao alojamento, defronte na estreita rua inclinada. De tal forma que no segundo dia optamos em não utilizar este serviço.
A receção é extremamente reduzida inclusive para o espaço de trabalho do rececionista. Não é mais que o corredor que dá ligação imediata às escadas de acesso aos pisos superiores sem elevador. Parte dos espaços dos patamares das escadas estavam ocupadas com malas de viajantes, pois que o pequeno alojamento não possui condições nem espaço para este serviço.
As escadas até ao primeiro andar têm revestimento em alcatifa e está rota e degradada.
As madeiras no interior da casa de banho estão em parte degradadas e mal remendadas com liga metálica aparafusada e com ferrugem.
Não tem saída para o telhado em caso de incêndio pois que será a única saída se tal acontecer, uma vez que uma janela em grade de ferro que por lá existe está fortemente trancada.
Como existe uma mesquita bem na proximidade, a chamada dos fieis ao nascer do sol, no caso por volta das 5 da manhã, através de altifalantes é como devem imaginar altamente incómodo. Acordar, ouvir por algum tempo e depois tentar adormecer.
É muito mau para o turismo.

2026-09-08 • via Nuitee