MCentral Apartments Manukau

Hotels
6.9 (2703 reviews)
17 Putney Way, Manukau Central, Auckland , Auckland , nz

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Cons:
Noise disturbance
Poor cleanliness and service

Categories

Cleanliness
4.98
Multiple comments indicate issues with cleanliness, including mold and an unkempt environment.
Service
7.45
Service was described as standard, but issues with staff attitude were noted.
Location
8.99
The location received high praise for its accessibility to transport and nearby amenities.
Room Quality
6.44
Mixed reviews on room quality, with mentions of discomfort and issues with air conditioning.
Amenities
6.97
Many amenities were lacking, particularly in terms of air conditioning and kitchen supplies.
Value for Money
6.43
Concerns over hidden fees and additional costs affect perceived value.
Food and Beverage
7.48
No explicit mentions of food; rating reflects standard expectations for this hotel tier.
Overall Experience
6.45
General sentiment suggests dissatisfaction due to multiple issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:35

Property Description

Centrally Located Luxury Apartments

Convenient Location: Situated just a 3-minute walk from Westfield Shopping Centre and public transport, MCentral Apartments Manukau offers a prime location for both leisure and business travelers.

Modern Amenities: Enjoy the comfort of stylish modern décor, fully equipped kitchens, and laundry facilities in every spacious apartment. Relax in the lounge area with a flat-screen TV and stay connected with complimentary WiFi.

On-Site Services: With a 24-hour on-site manager, your needs are always taken care of. Secure parking is available for your convenience, making your stay stress-free.

Book your stay at MCentral Apartments Manukau for a luxurious and hassle-free experience.

Important information:

Please note that there is a 2% charge when you pay with a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. If you are unable to provide the same credit card used for booking, please provide a valid authority from the credit card holder, via email, prior to check-in date.

If you request to book a room with balcony or with a view , you need to request directly to the Hotel. Please note that all Special Requests are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

6.9
Based on 2703 reviews
Cleanliness: 4.98
Service: 7.45
Location: 8.99
Room Quality: 6.44
Amenities: 6.97
Value for Money: 6.43
Food and Beverage: 7.48
Overall Experience: 6.45
K
Kathryn • family_with_children • nz
8
Very comfy place, easy to walk to mall, food, park
Pros:

Location
Space in apartment

Cons:

Just slightly annoying, Lights, getting kids to sleep hard with opaque doors.

2026-05-30 • via Nuitee
N
Nicola • couple • nz
7
2026-05-30 • via Nuitee
K
Kirsty • solo_traveller • nz
4
Cons:

Felt unsafe, took a long time fior someone to come out to let me in, someone blocking door sleeping at entry, excessive noise at night

2026-05-28 • via Nuitee
C
Christina • family_with_children • pf
8
2026-05-28 • via Nuitee
K
Kelly • family_with_children • nz
5
Room was good. Instructions on how to unlock the dryer would be helpful
Pros:

The spacious room

Cons:

The staff. Building Manager.
I showed him the email which verified from the booking that free parking was included as check in was 12am an we checked out 9am . He instead choose to debate with me over it to which I ended up paying as we were too tired to continue and I had a car full of tired children. We just wanted to sleep

2026-05-28 • via Nuitee
S
Sylvio • extended_group • nc
8
Je reviendrais.
Pros:

Magnifique vue d'en haut.

Cons:

Petite information pour ceux qui viendront à cette hôtel en voiture, on ne peut pas se garé devant l'hôtel comme l'indique le GPS. Il faut faire le tour de l'immeuble.

2026-05-27 • via Nuitee
S
shadna • solo_traveller • nz
1
Pros:

Nothing

Cons:

Disgusting odors whivh made me nauseous. All windows n doors where open still smell was lingering. The guy said smell from cooking smelling food. Its normal. Didnt change the room on my request. So I checked out. And they didn’t refund anything back to me.

2026-05-26 • via Nuitee
M
Maara • couple • nz
8
2026-05-26 • via Nuitee
K
Kiriana • solo_traveller • nz
5
2026-05-26 • via Nuitee
N
NAVNEEL • solo_traveller • nz
8
Pros:

Great location and view

Cons:

Have to for parking

2026-05-25 • via Nuitee
A
Ange • solo_traveller • nz
8
Pros:

Nice space and comfortable

Cons:

The stain on the bottom of the toilet. Apart from that everything else was great.

2026-05-25 • via Nuitee
C
Christine • extended_group • nz
4
Cons:

No windows in room very small tv

2026-05-25 • via Nuitee
P
Paradise07064401668 • Family
2
One of the worst accommodation experiences we’ve had
Pros:

This was one of the worst accommodation experiences we have had. Very little about this stay was positive aside from the location being reasonably convenient and the apartment size being suitable for a larger family.

The photos online are completely misleading. The apartments are far more run down, dirty, and poorly maintained in reality than what is shown in the listing. The entire place felt damp, unclean, and uncomfortable from the moment we arrived. There were even flying bugs in the bathroom, which only added to the feeling that the apartment was not being properly maintained or cleaned.

The biggest issue was that there was no proper heating at all. What appeared to be the only unit available was actually a dehumidifier, not a heater, meaning there was no reliable way to keep the apartment warm. We were travelling with 5 children and there were no additional blankets provided. After raising the issue, the apartment manager delivered just one extra blanket during the night and left it outside our door, but refused to move us to more suitable accommodation. Expecting a family to stay in cold accommodation without heating or adequate bedding is completely unacceptable.

There was also a terrible smell when stepping out of the lift onto Level 3, creating an awful first impression. The overall cleanliness and condition of the property were poor, and after reading other recent reviews, it’s clear these are ongoing issues rather than a one-off problem.

To make matters worse, Booking.com was completely unhelpful throughout this process and made an already awful experience even more stressful. The handling of our complaint was incredibly disappointing.

We will never book through Booking.com or stay at MCentral Apartments again, and I would strongly caution others—especially families—against booking with either.

2026-05-24 • via Tripadvisor
T
Tracey • family_with_children • nz
1
A terrible family stay—no heating, inadequate bedding, poor conditions, and no meaningful support when things went wrong
Pros:

Very little, unfortunately. The only positive was the location being relatively convenient for our planned activities, and the basic size of the apartment for a larger family. Beyond that, the experience was extremely disappointing.

Cons:

This was one of the worst accommodation experiences we have had. The apartment did not meet basic comfort standards and was completely unsuitable for a family stay. One of the biggest issues was that there was no proper heating provided at all. What appeared to be the only unit available was actually a dehumidifier, not a heater, meaning there was no reliable way to keep the apartment warm.

We were travelling with 5 children, and there were no additional blankets provided. After raising the issue, the apartment manager delivered just one extra blanket during the night and left it outside our door, but refused to move us to more suitable accommodation despite the circumstances. Expecting a family with children to stay in cold accommodation without heating or adequate bedding is completely unacceptable.

There was also a terrible smell when stepping out of the lift onto Level 3, creating an awful first impression. The overall cleanliness and condition of the property were poor, and after reading other recent reviews, it appears these are ongoing issues rather than a one-off problem.

To make matters worse, Booking.com was completely unhelpful throughout this process. The handling of our complaint was incredibly disappointing and added unnecessary stress to an already awful experience. Because of this experience, we will never book through Booking.com or stay at MCentral Apartments again, and I would strongly caution others—especially families—against booking with either.

2026-05-23 • via Nuitee
S
Salini • family_with_children • nz
1
2026-05-21 • via Nuitee
R
Rachel • extended_group • nz
10
Convinent, tidy and easy
Pros:

The view, spacious and clean. Customer service is good

2026-05-21 • via Nuitee
K
Kajun • solo_traveller • nz
7
Economical and central.
Pros:

Central to everything and economic. Opposite the bus stop too which was ideal.

Cons:

This accommodation could be so much better if they only focused on detail. The wardrobes are old with faulty doors and shelving. The table is chipped up and the chairs don’t fit the look and feel. In the shower the walls are peeling at the bottom.

2026-05-21 • via Nuitee
E
Elizabeth • solo_traveller • au
10
Na
Pros:

Na

Cons:

Na

2026-05-20 • via Nuitee
S
Sophie • family_with_children • nz
6
Value for money.
Pros:

Apartment was clean and perfect size for our group.

Cons:

The heater in the room didn’t work, we looked for extra blankets but there weren’t any so we were cold.

2026-05-20 • via Nuitee
K
Katrena • solo_traveller • nz
10
2026-05-20 • via Nuitee