Duke Of Gordon Hotel

An old building with what could be some beautiful original features. However it’s tired and in dire need of repair/renovation. Wall coverings peeling, plaster/walls/architraves cracking, black mold around en-suite sanitary fittings and windowsills distorted with possible water ingress. There was what we suspect to be faecal matter on a tile above the toilet. Overall very run down. Breakfast was underwhelming although hot. That said we’d have needed a jack hammer to get the porridge out of the chafer…not pleasant.

Poorly maintained property overbooked woth coach trips.

Das Hotel ist mit seiner Gesamtperformance insgesamt nicht mehr zeitgemäß und dem Preis nicht angemessen. Es lässt Pflege vermissen; z. B. lagen im Gastraum die Sonnenschirme herum, an der Beschriftung war ein Buchstabe herunter gefallen, Fenster im Gastraum nicht geputzt. Das Hotel ist anscheinend auf Busreisen für eine Nacht fokussiert.

I needed to leave at 7am but was bluntly told that breakfast is at 730. Or I could squeeze in with a coach party at 7am.
I said all I want is some cereal. But they could not accommodate this and made no effort to be helpful. For example - could have told me there is a coop across the road open at 6am. (Which surprisingly provided a far warmer welcome than the hotel).
I'd arrived just before 10pm after a long drive and went to the bar. Was snapped at by the bar maid that if I am having a drink at this time it must be card and not cash. beer was coming out like foam, so I sat down while they fixed it. Eventually they just left the beer on the bar, I know walking it to my table is a lot to ask, but could have at least called me over and said it was ready.
Then while enjoying my pint, they cleared up the tables noisily around me, making it clear they were finished and snatched the candle from my table. Lovely.
On way back to the room I asked reception if I can get my invoice early, to save time in the morning. She said "no need, reception is 24hrs" - The next morning I asked reception for my invoice only to be told "I'm just a night porter". and didn't ask how my stay was. I ended up having to drive back in the afternoon for the invoice and again - did not ask how my stay was. Very rude!!!
Room was very dark and dated - bare wires and mould in the bathroom. I think they were maybe keeping a lion or tiger in the room next door as it was climbing the walls all night, Presumably as I said I was staying for work, I imagine I was put in one of the lesser rooms.
Unfortunately when I am arranging accommodation for a large work team later in the year I will need to find somewhere else nearby. If you aren't a coach party - this hotel doesn't want you.

Room was over booked did not stay there was moved

Stayed on 3rd floor but lift only goes to 2nd floor resulting in lugging luggage up a steep stair. No help offered by reception on arrival. Very creaky floors but only to be expected I suppose in such an old building.

The bar was closed early by Colin on Saturday at 9.30pm.
There were six of us in the ballroom listening to the act and at least four people in the bar.
Also, we were told by reception on Saturday evening that Sunday breakfast would be 8am till 9am rather than the advertised 8am till 10am.
Not happy with these two issues.