Royal Garden Hotel

Hotels
7.7 (221 reviews)
Burgos Corner Zamora Street , Ozamis , PH
+63 88 521 2888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Food Quality
Friendly Staff
Cons:
Poor Service
Cleanliness Issues
Room Quality Problems

Categories

Cleanliness
5.91
Cleaning staff reportedly discarded personal items, indicating poor attention to cleanliness.
Service
7.38
Staff at the front desk were noted as rude, although some staff were friendly.
Location
9.42
Excellent location praised by multiple guests.
Room Quality
5.87
Uncomfortable sleeping arrangements (single beds) and issues with upgrades (room with no windows).
Amenities
8.4
WiFi problems mentioned and breakfast considered expensive.
Value for Money
7.86
Guests felt the hotel was too expensive for the service provided.
Food and Beverage
8.91
Food quality was described as awesome, though restaurant service was criticized.
Overall Experience
7.88
Mixed feelings due to service and room quality, balanced by location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:12

Property Description

Luxurious Accommodation in Ozamis

Modern Rooms with Stunning Views
Experience comfort and convenience in our air-conditioned rooms at Royal Garden Hotel. Enjoy free WiFi, a flat-screen TV, and picturesque city views.

Delicious Dining and Exceptional Service
Indulge in mouthwatering dishes at our on-site restaurant and receive top-notch service from our bilingual staff fluent in English and Filipino.

Convenient Amenities and Transportation
Benefit from free private parking, a helpful reception providing local tips, and a paid airport shuttle for a hassle-free stay.

Book now for an unforgettable experience at Royal Garden Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OZC

Location

Guest Reviews

7.7
Based on 221 reviews
Cleanliness: 5.91
Service: 7.38
Location: 9.42
Room Quality: 5.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 7.88
G
GENELITA • couple • us
8
2026-09-11 • via Nuitee
R
Rowena • solo_traveller • us
10
Pros:

Staff are so kind and friendly

Cons:

The ac is not working well.

2026-09-07 • via Nuitee
P
Patrick • couple • at
8
2026-08-16 • via Nuitee
R
Roldan • couple • ph
7
2026-07-07 • via Nuitee
S
Storimans • couple • ca
7
my stay was fine, although i was ill there, but it had nothing to do with the hotel.
Pros:

only had breakfast on the first morning there. Was surprised how small a piece of toast was.

2026-07-03 • via Nuitee
N
Neil • family_with_children • gb
10
Pros:

Location.. accessibility..!

Cons:

Parking space

2026-07-02 • via Nuitee
A
Agnes Kay • couple • ph
8
Angela from the restaurant is highly commendable for being extra attentive and respectful to all clients aside from my f
Pros:

It’s located centrally and very near Cathedral and Cotta

Cons:

My own hangers of my suitcases were lost and instead exchange with super used and old hangers from other guests after I had all our gowns and suits be steam pressed by the hotel housekeeping and even demanded payments from those hangers they were looking from me despite my notice that my own brought hangers were all gone🥲

2026-05-25 • via Nuitee
G
George Vincent • couple • gb
10
2026-05-21 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

Clean room, comfortable.

Cons:

Just a little smaller than I expected.

2026-05-16 • via Nuitee
M
MILA • solo_traveller • us
9
Pros:

Close to public market and the restaurant food is delicious.

Cons:

I saw cockroach

2026-04-20 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

Clean room and comfortable bed

Cons:

Internet/wifi was weak in the room.

2026-04-19 • via Nuitee
D
David • solo_traveller • us
8
Comfortable
Pros:

Breakfast decent. Service very good. Maid service was excellent

Cons:

Nothingcomf

2026-04-02 • via Nuitee
C
Christopher • couple • gb
8
Pleasant hotel to stay in.
Pros:

Good location for my stay

Cons:

All ok

2026-03-31 • via Nuitee
J
Jelyn April • couple • ph
9
2026-03-23 • via Nuitee
N
Neslyn • extended_group • ca
8
2026-03-15 • via Nuitee
D
David • solo_traveller • us
8
2026-03-03 • via Nuitee
B
Byrne • couple • gb
8
Pros:

I arrived early than expected and the staff was very good in getting my room before the scheduled time of 3pm

2026-02-24 • via Nuitee
D
David • family_with_children • us
7
2026-02-22 • via Nuitee
R
Rodolf John • solo_traveller • ph
8
The room is good but a hotel without fast internet connection is still a bad service.
Pros:

I love the comfy bed. I love how clean the room is.

Cons:

Poor internet connection in the room and in the lobby.

2026-02-22 • via Nuitee
W
White III • family_with_children • us
9
2026-01-29 • via Nuitee