HARRIS Hotel & Conventions Gubeng

Hotels
9.6 (196 reviews)
Jl. Bangka No. 8-18, Gubeng , Surabaya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Affordable price
Cons:
Cigarette odors in some rooms
Limited vegan options

Categories

Cleanliness
8.9
Some reviews mention the rooms being clean, while others highlight issues like cigarette burns.
Service
10
Numerous reviews praise the staff for being helpful and responsive, with quick resolutions to issues.
Location
9.9
Several reviews commend the hotel's strategic location in the middle of the city.
Room Quality
8.9
Rooms are described as small but clean; some reports of smoking rooms despite non-smoking requests.
Amenities
9.9
Positive remarks about the facilities and breakfast selections.
Value for Money
9.9
Many reviews reflect that the hotel provides good value, especially given the quality of service.
Food and Beverage
9.4
Reviews indicate a good variety of breakfast options but note the lack of vegan choices.
Overall Experience
9.9
Overall positive feedback with a few critiques, indicating a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:24

Property Description

Convenient Location
Located in the heart of Surabaya's business district, HARRIS Hotel & Conventions Gubeng is just minutes away from major attractions like Grand City Mall and Gubeng Train Station, making it the perfect choice for business and leisure travelers alike.

Modern Amenities
The hotel offers a range of modern amenities including an outdoor pool, 24-hour front desk, and free WiFi access throughout the property. The air-conditioned rooms are well-equipped with a flat-screen TV, personal safe, and a minibar, ensuring a comfortable stay for all guests.

Diverse Dining Options
Guests can indulge in a variety of cuisines at HARRIS Cafe or explore nearby dining options like Bon Cafe. With a mini-market on-site and 24-hour room service available, satisfying your cravings is always convenient at HARRIS Hotel & Conventions Gubeng.

Experience the perfect blend of comfort and convenience at HARRIS Hotel & Conventions Gubeng. Book now for an unforgettable stay in Surabaya!

Important information:

Please note that the Deluxe Room is under renovation from 1 January 26 - 31 March 26.

"Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 196 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.4
Overall Experience: 9.9
N
Nguyen • extended_group • vn
8
Cons:

Na

2026-05-15 • via Nuitee
D
Dimas • family_with_children • id
7
Pros:

Good value for money.

2026-05-11 • via Nuitee
I
ika • family_with_children • id
8
2026-05-11 • via Nuitee
F
Fien • solo_traveller • id
10
2026-04-28 • via Nuitee
T
Tanoko • family_with_children • id
9
comfortable and relaxing stay
Pros:

breakfast was great, wide , various choices

Cons:

should have been cooler in the receptionists/ check in area

2026-04-24 • via Nuitee
G
Gerrit • solo_traveller • nl
9
Pros:

Dichtbij bij een geofe treinstatiun

Cons:

Weinig restaurant in de buurt.

2026-04-22 • via Nuitee
R
riska • solo_traveller • id
10
Pros:

the staff and the room

Cons:

the amenities

2026-04-18 • via Nuitee
Z
Zainuddin • couple • bn
8
2026-04-17 • via Nuitee
J
Jana • couple • de
6
Angenehmer Aufenthalt
Pros:

Waren nur eine Nacht dort. Für ein kurzen zwischen Stop auf jeden Fall ausreichen.

2026-04-12 • via Nuitee
E
Evi • couple • id
4
2026-04-08 • via Nuitee
D
Discover66161774852 • Solo travel
10
Easy solo trip
Pros:

Quite clean
Strategic location
Perfect rooms for solo trip
The service was nice

2026-03-30 • via Tripadvisor
L
lutvis2025 • Business
10
nice and neat.
Pros:

one of the best to stay at Surabaya, conmfy and neat room, good experience.

2026-03-29 • via Tripadvisor
J
jefrif2026 • Family
10
Harris Hotel Gubeng
Pros:

Good place,
good food,
Recommed for Staycation.

2026-03-27 • via Tripadvisor
S
S8980AEmarcinm • Couples
10
Comfortable and cozy place to stay.
Pros:

Our stay here was really great; the staff throughout the property were very, very friendly and helpful. Good location, a varied selection of delicious breakfasts. Comfortable rooms, including a pool and spa. If we ever come back here, we’ll definitely stay here again.

2026-03-26 • via Tripadvisor
S
szalkaa • Couples • Katowice, Silesia Province, Southern Poland
10
Exceptional Stay at HARRIS Hotel
Pros:

We stayed at HARRIS Hotel for over two weeks and the entire experience was excellent from start to finish. The service is truly outstanding. The staff at the reception, at breakfast, at the entrance, and the housekeeping team all operate at the highest level. Everyone is consistently friendly, welcoming, and helpful, which made our stay feel very comfortable and relaxed.

The breakfasts are very good with a wide selection of options, so it is easy to find something you enjoy every morning. Our favourite part was definitely the egg station, where freshly prepared eggs were always a great way to start the day.

Overall, it was a wonderful stay and we would happily come back again.

2026-03-26 • via Tripadvisor
9
934niaw • Family
10
Best experience
Pros:

Worth it to spend for vacation junior suite is best decision.everything get free and facility super confidence

2026-03-25 • via Tripadvisor
S
Shaun Taylor • family_with_children • au
10
2026-03-25 • via Nuitee
S
Shaun Taylor • family_with_children • au
10
2026-03-25 • via Nuitee
S
Shaun Taylor • family_with_children • au
10
2026-03-25 • via Nuitee
D
doo2026 • Couples
10
good
Pros:

good place and service for my family

2026-03-23 • via Tripadvisor