HARRIS Hotel & Conventions Gubeng

Hotels
9.6 (208 reviews)
Jl. Bangka No. 8-18, Gubeng , Surabaya , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Affordable price
Cons:
Cigarette odors in some rooms
Limited vegan options

Categories

Cleanliness
8.9
Some reviews mention the rooms being clean, while others highlight issues like cigarette burns.
Service
10
Numerous reviews praise the staff for being helpful and responsive, with quick resolutions to issues.
Location
9.9
Several reviews commend the hotel's strategic location in the middle of the city.
Room Quality
8.9
Rooms are described as small but clean; some reports of smoking rooms despite non-smoking requests.
Amenities
9.9
Positive remarks about the facilities and breakfast selections.
Value for Money
9.9
Many reviews reflect that the hotel provides good value, especially given the quality of service.
Food and Beverage
9.4
Reviews indicate a good variety of breakfast options but note the lack of vegan choices.
Overall Experience
9.9
Overall positive feedback with a few critiques, indicating a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:24

Property Description

Convenient Location
Located in the heart of Surabaya's business district, HARRIS Hotel & Conventions Gubeng is just minutes away from major attractions like Grand City Mall and Gubeng Train Station, making it the perfect choice for business and leisure travelers alike.

Modern Amenities
The hotel offers a range of modern amenities including an outdoor pool, 24-hour front desk, and free WiFi access throughout the property. The air-conditioned rooms are well-equipped with a flat-screen TV, personal safe, and a minibar, ensuring a comfortable stay for all guests.

Diverse Dining Options
Guests can indulge in a variety of cuisines at HARRIS Cafe or explore nearby dining options like Bon Cafe. With a mini-market on-site and 24-hour room service available, satisfying your cravings is always convenient at HARRIS Hotel & Conventions Gubeng.

Experience the perfect blend of comfort and convenience at HARRIS Hotel & Conventions Gubeng. Book now for an unforgettable stay in Surabaya!

Important information:

Please note that the Deluxe Room is under renovation from 1 January 26 - 31 March 26.

"Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 208 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.4
Overall Experience: 9.9
A
angelaW6644WN • Couples • Malaysia
8
Good for short staycation at surabaya city centre
Pros:

Good for short staycation at surabaya city centre..room is ok but a little bit small with no carpet..breakfast ok with lot of varieties but presentation of the food could be better i guess

2026-06-12 • via Tripadvisor
A
anandadika • Family
10
Great and recomm to stay here
Pros:

This is great and beautiful place to stay and take the family holiday space

2026-06-12 • via Tripadvisor
L
Lika • solo_traveller • lt
7
Pros:

Я думаю , что это лучший отель в этой части города, недалеко от железнодорожного вокзала.

Cons:

В нашем номере была чистая пастель, но ванная комната была убрана небрежно. В отель хороший спортивный зал, но не было дезенфектора для тренажёров. Зона бассейна совмещенна с зоной для курения.

2026-06-11 • via Nuitee
F
Fandy • couple • nz
7
Pros:

Location.

Cons:

The towels need to be replaced! Look at the color. Not white.

2026-06-09 • via Nuitee
C
chaniyahz • Business
10
Comfortable stay
Pros:

Comfortable places!!! Good serve too

2026-06-08 • via Tripadvisor
R
Raymond • family_with_children • nl
8
2026-06-08 • via Nuitee
R
Ruslan • couple • my
10
2026-06-07 • via Nuitee
E
Explorer08969971504 • Business
10
Wonderfull hospitality
Pros:

The reception and banquetstaff are very helpfull, they give us a warm service

2026-06-06 • via Tripadvisor
A
anakn2026 • Couples
10
Good
Pros:

Bagus dan worthit buat staycation

2026-06-06 • via Tripadvisor
D
Dreamer33794706470 • Couples
10
Nice experience
Pros:

Good service, the most good hotel in surabaya

2026-06-05 • via Tripadvisor
C
Curious42725882269 • Business
10
A great place to stay
Pros:

Good service and facilities ✨❤

2026-06-01 • via Tripadvisor
R
Raymond • couple • nl
9
Pros:

Staff

Cons:

Breakfast

2026-05-31 • via Nuitee
N
Nguyen • extended_group • vn
8
Cons:

Na

2026-05-15 • via Nuitee
I
ika • family_with_children • id
8
2026-05-11 • via Nuitee
D
Dimas • family_with_children • id
7
Pros:

Good value for money.

2026-05-11 • via Nuitee
F
Fien • solo_traveller • id
10
2026-04-28 • via Nuitee
T
Tanoko • family_with_children • id
9
comfortable and relaxing stay
Pros:

breakfast was great, wide , various choices

Cons:

should have been cooler in the receptionists/ check in area

2026-04-24 • via Nuitee
G
Gerrit • solo_traveller • nl
9
Pros:

Dichtbij bij een geofe treinstatiun

Cons:

Weinig restaurant in de buurt.

2026-04-22 • via Nuitee
R
riska • solo_traveller • id
10
Pros:

the staff and the room

Cons:

the amenities

2026-04-18 • via Nuitee
Z
Zainuddin • couple • bn
8
2026-04-17 • via Nuitee