Cambridge Quy Mill Hotel & Spa

Hotels
7.7 (3457 reviews)
Old Church Road , Cambridge , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
6.53
Hairs were found in the bath from previous guests, indicating a cleanliness issue.
Service
8.5
Staff were generally friendly and helpful, though there were some service delays.
Location
8.54
Great location for quickly and easily accessing town, appreciated by guests.
Room Quality
6.99
Rooms are comfortable, but some were cold and outdated, affecting the overall experience.
Amenities
7.52
Spa facilities consistent but some were disappointing; pool and sauna closed during certain times.
Value for Money
8.48
Overall good value given the staff friendliness and amenities offered.
Food and Beverage
8.03
Food quality was good with tasty options available, though some meals could have been improved.
Overall Experience
7
Stay was enjoyable but affected by cold rooms and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:07

Property Description

Luxurious Accommodations
Experience elegance and comfort in our cosy bedrooms at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection. Indulge in amenities like tea/coffee facilities, free Wi-Fi, and satellite TV. Some rooms even offer four-poster beds and stunning garden views.

State-of-the-Art Facilities
Immerse yourself in relaxation at our Grade II listed former watermill. Enjoy access to a modern fitness centre with a fully equipped gym, sauna, hot tub, steam room, and indoor swimming pool. Rejuvenate your senses in a historical setting.

Culinary Delights
Savour award-winning breakfast and exquisite cuisine at The Mill House Restaurant, awarded 2 AA Rosettes. Explore a variety of fine wines in a charming ambiance. Unwind in the Celtic Bar, offering a wide selection of whiskies and real ales.

Book your stay at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection for a luxurious escape near Cambridge's vibrant city centre and renowned University Colleges.

Important information:

Please note - No elevator
Extra beds are limited and subject to availability upon booking.
Any issues regarding extra beds will be handled by the hotel directly.
Please note standard rooms cannot accommodate extra beds.
Spa treatments need to be booked prior to arrival to avoid disappointment.
Please note that the property do not hold allocated slots for residents. (Treatments must be booked directly with the spa)
Early check in and late check out can be arranged for an additional fee (subject to availability)
We are family friendly hotel and we can offer extra beds (camp beds ) upon request during the booking time.
Executive double or Executive twin room can be add 1 extra camp bed or cot-upon request during the booking time.
Superior Room can be add 2 extra bed or sofa bed for 2 -upon request during the booking time.
Extra camp bed costs £20.00 from 12 years old + £15.00 for breakfast if they booked with breakfast.
Under 12 years old – staying free with parents
This property might host on-site functions, so noise may be audible in some rooms.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

7.7
Based on 3457 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 7
C
Catherine • solo_traveller • gb
9
2026-09-19 • via Nuitee
D
Del • couple • gb
8
Nice spa break ideal for couples break
Pros:

Close to motorway easy to find
Spa is clean and good facilities steam sauna jacuzzi and pool

Cons:

Lack of A/C in room

2026-09-19 • via Nuitee
D
Daniel • solo_traveller • se
9
Cons:

Limited bar

2026-09-18 • via Nuitee
S
Stef • couple • gb
7
2026-09-17 • via Nuitee
S
Sam • couple • gb
7
Nice hotel. Very quiet but not as clean as we’d hoped
Cons:

Found an earwig in the bed

2026-09-17 • via Nuitee
L
Louis • solo_traveller • gb
10
Pros:

It was spacious, peaceful, clean, the staff was friendly and helpful and the food was perfect

Cons:

Nothing everything was fine

2026-09-17 • via Nuitee
J
John • couple • gb
7
Pros:

Check in was good

Cons:

When wet the shower tray was very slippery,
Shower anti slip mats need to be provided.
We did ask but none could be found

2026-09-16 • via Nuitee
G
Gabriel • solo_traveller • de
7
Pleasant provincial hotel clean and decent
Pros:

Location

2026-09-16 • via Nuitee
A
Alvaro • solo_traveller • gb
7
Pros:

Mostly the staff, and in particular, Clare, very efficient, very professional, and the same time, very pleasant, as they say, she went the extra mile, to try to solve my problem.
Dinner was very good, breakfast not so much.

Cons:

The fact that, I had to pay for the carpark, through a app, I have been in many hotels, and when I had to pay for the carpark, the hotel provided, that service.
The room, is large, but the decoration, its a bit dated.
Overall, it was ok, but if I ever need a hotel in Cambridge, probably I will look somewhere else.

2026-09-14 • via Nuitee
M
Marc • solo_traveller • gb
5
2026-09-14 • via Nuitee
B
Bonita • solo_traveller • gb
8
2 night stay for Duxford Air Show
Pros:

the spa facilities were excellent and the food was really good

Cons:

the hotel and rooms are tired and awful lighting in the rooms and bar

2026-09-14 • via Nuitee
B
Barbara • couple • gb
7
2026-09-14 • via Nuitee
M
Marielle • couple • gb
9
2026-09-13 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Accommodation was great, spa was very good , went restaurant for meal superb

Cons:

All great

2026-09-13 • via Nuitee
E
Elizabeth • couple • gb
10
2026-09-13 • via Nuitee
D
Deon • couple • gb
6
Manager delighted to charge us £10 for the privilege of booking @ Booking.com
Pros:

Our stay at the hotel was pleasant overall. The majority of the staff were lovely and accommodating. However, I did notice a lack of staff presence at certain times, which slightly impacted the experience.

Cons:

Our two-day stay was pleasant overall, though a few issues are worth mentioning. On check-in, the manager made a point of informing us that we would have to pay £10 for parking because we had booked through Booking.com rather than directly with the hotel. It wasn't the policy itself that left a slightly sour taste — it was the unmistakable glee with which it was delivered, as though my booking choice had personally offended him and this was his moment of sweet revenge.

The English breakfast was lovely, though the mushrooms were flat, dry and looked suspiciously like a photocopy of a mushroom — all appearance, no substance. The muesli, meanwhile, was so rock hard it was like trying to chew through concrete. There is an overall sense of penny-pinching to save costs, and it shows in the details.

The wall behind our headboard was not soundproof, so we found ourselves whispering in our room while enjoying our neighbours' conversation in full — whether we wanted to or not. It was less "hotel stay" and more "involuntary podcast."
Other than that, all was good. That said, I personally will be booking into a Premier Inn next time I'm in Cambridge.

2026-09-12 • via Nuitee
B
Blackwell • family_with_children • gb
7
2026-09-12 • via Nuitee
J
Jacqueline • couple • gb
4
The staff were nice. They moved our Rooms to accommodate the Spa 🧖🏼‍♀️ not working, but we went to relax and went pacifi
Pros:

Nice location

Cons:

Would’ve been nice before we got there to informed the hot tub was not working in the spa

2026-09-11 • via Nuitee
S
Stephen • couple • gb
8
2026-09-10 • via Nuitee
J
Johanna • solo_traveller • gb
10
2026-09-09 • via Nuitee