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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation Near Prophet's Mosque
Modern Amenities: Enjoy plush carpet floors, air conditioning, and soundproofed rooms with a work desk and satellite TV channels.
Culinary Delights: Indulge in local cuisine from Saudi Arabia’s Hejaz Region at the on-site restaurant for lunch and dinner. Don't miss the daily breakfast options.
Convenient Services: Let our 24-hour reception assist you in planning visits to the holy sites. Located just 200 meters from the Prophet's Mosque, book your stay at فندق دار النعيم for a memorable experience.
Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.
Because of local law, only Muslim guests can access the hotel and the Holy City of Medina.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The proximity to Masjid's Ladies Gate was highly advantageous.
Not worth paying 350 riyals a day for a cold, disrespectful attitude from the staff and a complete lack of basic facilities.Parking was flatly denied despite plenty of empty space — and this was mid‑week, not even a busy period. The check‑in staff were cold, dismissive, and arrogantly uninterested in anything a guest needed.Basic amenities? None. No toothbrush, no tissue box, nothing. Housekeeping didn’t bother to appear until the third day, and only after repeated insistence. The rooms are cramped, the beds are so tiny they’re barely usable for an adult, and the overall setup feels like a cheap hostel pretending to be a hotel.The cleaning staff’s (Bengali boys) behaviour is sneakingly cheap and careless — the shampoo and body‑wash dispensers were faulty to the point that not a single drop could be used, forcing guests to buy their own. Their attitude is outright rude, and they clearly have no understanding of how to speak to or behave with guests. If they (bengali staff) cannot communicate professionally, they should stick to English or Arabic, instead of throwing slang around in Urdu like they’re talking to friends on the street.Their conduct inside the hotel is just as bad — they will slam the lift door in your face while hauling their supplies, which is ironic considering they barely clean anything during the stay.The bell boy completes the disaster: at checkout, he simply dumped the luggage on the road and walked off, not even waiting for the guest to load it into the car.This place operates with a level of negligence, arrogance, and disrespect that makes its “*‑star” claim laughable.
الموقع قريب جدا
ضيق الغرفة وشطاف دورة المياه
التكييف
والامداد بالشاى والنسكافيه فقط ليوم واحد
room must be properly clean each day.
need more parking spaces -- free of cost.
location
لم اتناول وجبة الافطار، والموقع مناسب كموقع كخدمات فندقية يحتاج مزيدًا من العمل الجاد والجهد المنظم
مساحة الغرفة - الأثاث- طلاء الجدران- نظافة المناشف- خدمة الضيافة الصباحية غير متوفرة
Location for the mosque specifically women gates
No water bottles!
Small size of beds
Location is perfect staff is friendly very clean
Parking Issue
- Location was very close to haram
- 1 hour late checkout
- Reception was cooperative
- Smell in the room which I believe is the problem with many hotels perhaps due to carpet or old AC ducting.
- False fire alarm rang at least 2-3 times in the middle of the night which was a nuisance.
- Cleanliness was ok, but could be improved.
Location was ok,but in hot weather it looks far,thankfully the reception man give us 1st floor,not to wait for the lift...
Room size was very small,it eas suppose to be double bed only but they make it 3 beds,too much small,no table for eating purpose
Close to the Masjid. Had plenty of nearby food eating places.
A very limited car parking. We did not received the space to park our car. The washroom (of room 226) needs maintenance work. After taking a shower, the water used to come out of the showering area, on to the floor, making it wet. The showering foucet (mounted on the top wall) was leaking water, so the flow was not good. There were some insects inside the washroom.
قربه من بوابات النساء رقم 25
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