Decasa Hotel

Hotels
7 (648 reviews)
River Road , Nairobi , KE
+254 719 442653

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Decent price
Cons:
Dirty conditions
Poor amenities

Categories

Cleanliness
5.64
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
Service
8.61
Staff were consistently described as friendly and helpful.
Location
7.65
Some reviews praised the location but others found it overly busy and noisy.
Room Quality
6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
Amenities
6.63
Complaints about missing amenities like air conditioning and lift services.
Value for Money
7.09
Value for money received mixed reviews; some found it acceptable given the price.
Food and Beverage
7.14
Some positive remarks on meals; however, options were often noted as simple.
Overall Experience
7.11
Overall experiences varied, with some reviews being positive while others were critical.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Central Location in Nairobi
Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site.

Convenience and Services
With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests.

Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

7
Based on 648 reviews
Cleanliness: 5.64
Service: 8.61
Location: 7.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
B
Bimpe • solo_traveller • ng
7
Pros:

If you need to go out,book uber/bolt and move early to avoid traffic..that's all!....very cold,no need of ac...I love the fair receptionist.

Cons:

You need to slow down the shower to get hot water😅😅

2026-09-12 • via Nuitee
V
Victoria • solo_traveller • ug
10
2026-09-12 • via Nuitee
R
Rose Mutanu • solo_traveller • ke
5
2026-09-10 • via Nuitee
M
Marco • solo_traveller • it
8
2026-09-09 • via Nuitee
A
Anne • solo_traveller • de
1
Das schlechteste Hotel in dem ich jemals war
Pros:

Nichts

Cons:

Alles

2026-09-06 • via Nuitee
F
Falcone • couple • it
6
Da non rifare
Cons:

La struttura si trova in un punto della città nel quale non si può scendere a fare una camminata per il quantitativo di gente presente in strada. Inoltre la pulizia non era niente di che poiché armadi e coperte avevano evidenti tracce di sporco. Inoltre le scale avevano qualche problema strutturale

2026-09-06 • via Nuitee
B
Bwire • solo_traveller • ke
4
2026-09-05 • via Nuitee
D
Daniel • extended_group • pt
8
Situado no coração de Nairóbi
Pros:

Situado numa das artérias centrais de Nairóbi, o hotel correspondeu às expectativas. Por pernoitarmos num dos últimos pisos, o ruído das ruas quase não chegou aos nossos ouvidos. Agradecemos profundamente a confecção de um pequeno-almoço improvisado e feito em menos de 5 minutos pelas trabalhadoras atenciosas do restaurante do hotel, que nos permitiram ter uma boa refeição apressada antes de irmos para o aeroporto.

Cons:

A casa de banho apresentava algumas deficiências e foi difícil ter água quente no chuveiro. Para além disso, tratou-se de uma tarefa hercúlea chegar ao quinto piso sem tropeçar nos degraus feitos de forma rudimentar e com diferentes alturas entre si.

2026-09-05 • via Nuitee
J
Jamadar • solo_traveller • tz
5
2026-09-04 • via Nuitee
G
Geoffrey • solo_traveller • ke
10
2026-09-01 • via Nuitee
L
Leonard • solo_traveller • za
10
Nicely located
Pros:

The food was excellent and very good breakfast and dinner 🤤🌍🔥🗺️🤙🇿🇦 city centre with a nuzzling night Markert

Cons:

The place was all nice and good I like it

2026-08-31 • via Nuitee
A
Alexander • extended_group • be
8
2026-08-30 • via Nuitee
B
Bentah • solo_traveller • ke
7
2026-08-30 • via Nuitee
M
Mukesh NAYAK • solo_traveller • in
9
Pros:

Good

Cons:

Good

2026-08-27 • via Nuitee
J
Juan Pablo • solo_traveller • es
7
Pros:

Lo mejor el bar del hotel. Buena comida, cantidad y buen precio.

Cons:

Habitación con baño basica.

2026-08-26 • via Nuitee
A
Antara Akhter • extended_group • bd
1
Very Poor
Pros:

Nothing

Cons:

Shabby and poor facilities. reality doesn't match with the pictures booking.com shared.

2026-08-26 • via Nuitee
D
Dennis • solo_traveller • ke
10
2026-08-25 • via Nuitee
L
Lovro • extended_group • si
5
2026-08-24 • via Nuitee
I
Irfan • solo_traveller • gb
8
Value for money . You get what you pay
Pros:

Value for money if you are not fussy . Breakfast

Cons:

On the busy street noisy

2026-08-23 • via Nuitee
G
gvn • solo_traveller • ke
10
2026-08-22 • via Nuitee