Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality issues
Poor breakfast

Categories

Cleanliness
7.96
Considering the reports of dust and lack of proper cleaning upon arrival.
Service
9.43
Overall staff friendliness and helpfulness received positive remarks.
Location
9.47
Central location in Beyoglu and good proximity to amenities.
Room Quality
7.42
Economy Room had significant issues, including no windows and poor renovation.
Amenities
8.95
Standard amenities provided, but lack of basic items like complimentary water noted.
Value for Money
8.41
Room quality and amenities do not fully justify the cost.
Food and Beverage
7.46
Breakfast quality was poor and not up to expectations.
Overall Experience
8.93
Overall experience was decent despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:01

Property Description

Luxurious Accommodation
Hotel Troya, nestled in the vibrant Beyoglu district, offers elegantly furnished rooms with modern amenities like flat-screen TVs and free Wi-Fi. Each room boasts a shower in natural stone bathrooms, ensuring a comfortable stay.

Culinary Delights
Indulge in aromatic Turkish coffee and delectable pastries at Troya’s café, or savor a diverse all-day dining menu at Sureyya Terrace, featuring appetizers from Turkish, Middle Eastern, and Greek cuisines. For a special treat, enjoy a set menu dinner at the restaurant, or opt for à la carte dishes for a surcharge.

Convenient Location
Conveniently situated just 250 meters from Istanbul’s iconic Taksim Square, Hotel Troya offers easy access to the city's top restaurants and theaters. With the added bonus of a gym and sauna on-site, guests can unwind in style after exploring the bustling city.

Book now to experience luxury and convenience at Hotel Troya.

Important information:

Please note that the owner of the credit card used when booking must be one of the guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 5 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 344 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
A
Athanasios solo_traveller gr
10
Pros:

Εκπληκτική εξυπηρέτηση, ευγενικό προσωπικό, λογικές τιμές για την πόλη και την τοποθεσία που βρίσκεται το ξενοδοχείο

2026-07-10 via Nuitee
A
Abbas solo_traveller lb
10
Pros:

Excellent stay! I highly recommend Troya Hotel. The hotel is very clean, quiet, and feels safe. The staff are friendly and helpful, and the price offers great value for money. The location is perfect—close to shops, restaurants, and public transportation, making it easy to get anywhere. Everything was comfortable, and I would definitely stay here again.

2026-07-07 via Nuitee
L
Louis solo_traveller es
8
2026-07-01 via Nuitee
F
Francesco couple it
8
Ottimo
Pros:

Ha già due anni che vado nella stessa struttura portineria e camerieri eccezionali

2026-06-28 via Nuitee
G
Geris solo_traveller lb
5
Sufficient and clean
Pros:

As usual the location which is close to metro sishane and some bus stops, also distant from istiklal street and the chaos.. small rooms yet well equipped, proper space for one, staff and great and the janitors are on the run..

Cons:

Unfortunately for those who are sensitive to noise, the street gets noisy most often so i picked an atrium room which has no view to the street, little i knew that there is loud music playing most of the weekdays till 1 or maybe 2 on weekends… so for those seeking a calm sleep… unsure if you will like it, i didn’t raise the issue, as its their job and am sure theres nothing much to do, but it would have been ethical if they informed their visitors of the upcoming noise at night!
Regarding the breakfast, its nothing fancy, they try to provide with different options..
The pillows though super clean, yet super stiff! It felt like sleeping on a rock!
They could make use of a better shampoo and shower gel options and that hand soap with intense smell it did get on my nerves!

2026-06-27 via Nuitee
A
Almlöf solo_traveller se
10
Pros:

Frukosten o personalen

2026-06-18 via Nuitee
E
Elisabetta solo_traveller it
10
Meraviglioso
Pros:

Tutto perfetto, stanza silenziosa, personale gentile. Mi sono sentita a casa, ogni volta che torno a Istanbul alloggio sempre all’hotel Troya

Cons:

Nulla

2026-06-15 via Nuitee
A
Anna Maria solo_traveller it
8
2026-06-09 via Nuitee
S
Saule extended_group kz
5
Улучшить румсервис.
Pros:

Добрый день! Расположение отеля супер. Кто любит пешие прогулки, самое то. Завтраки вкусные. Мы завтракали на террасе. Вид на город, чайки, вороны (их можно покормить).

Cons:

На фото 3х местный номер с 3я отдельными кроватями, а по факту 2 и 1. Но об этом мы узнали позже в сообщении. Тапочки, зубные щетки и тп. прошлось спрашивать. Воду в номер принесли на второй день. Мелочи, но когда приезжаешь на 3,4 дня это важно.

2026-06-08 via Nuitee
F
Fredy Reinaldo solo_traveller us
10
Pros:

Nice staff clean nice area close to a lot of places

2026-06-08 via Nuitee
E
Eleni Panagiotidou family_with_children gr
10
Pros:

Το ξενοδοχείο βρίσκεται σε πολύ καλή τοποθεσία!!
Το προσωπικό ευγενικό και εξυπηρετικό!!
Το δωμάτιο όμορφο με άνετα κρεβάτια!!
Η θέα από την ταράτσα του ξενοδοχείου υπέροχη!!
Το πρωινό χρειάζεται κάποια βελτίωση..
Ευχαριστούμε για την όμορφη διαμονή..σύντομα θα επιστρέψουμε!!

Cons:

Όλα ήταν εντάξει..
Θα το επιλέξω ξανά..

2026-05-26 via Nuitee
K
Kakiashvili extended_group ge
10
2026-05-24 via Nuitee
E
Eleni Panagiotidou solo_traveller gr
10
2026-05-24 via Nuitee
W
Wayne couple gb
9
Excellent
Pros:

Location, staff, value for money

Cons:

Breakfast menu was limited but great views over city from restaurant…

2026-05-22 via Nuitee
K
Kushtrim solo_traveller xk
1
Cons:

My stay was extremely disappointing and far below acceptable standards.
During the check-out process, I was placed under unfair pressure to pay for a towel which the staff claimed was missing. However, there was no towel in my room at all from the beginning of my stay. Being accused of something I did not take and being pressured to pay for it was highly unprofessional and unacceptable.
What made this situation even more distressing is the fact that I am currently dealing with brain cancer, and instead of being treated with understanding and respect, I experienced unnecessary pressure and emotional stress during my stay.
Overall, the entire experience was very unpleasant and did not reflect the level of service and professionalism that should be expected from a hotel.

2026-05-21 via Nuitee
V
Volkan couple se
8
Bra hotell med fantastisk personal och läge.
Pros:

Personalen och läget.

2026-05-19 via Nuitee
S
Sophia solo_traveller it
8
Pros:

Hotel in buona posizione, ben servito dai mezzi di trasporto, personale molto gentile, buona pulizia. Booking aveva attivato su questo hotel un'offerta con trasporto gratuito dall'aeroporto che ha funzionato benissimo e che, vista la distanza dall'aeroporto, è stato veramente molto apprezzato.

Cons:

La mia camera fortunatamente dava sulla parte davanti dell'hotel, al 5 piano, con finestra sulla città. Io mi sono trovata bene e non sentivo tanti rumori, ma altre persone che hanno avuto le stanze sul retro, con finestre che davano su un cavedio, sentivano fortissimo il rumore delle serate con musica a tutto volume che si tenevano sulla terrazza dell'hotel e hanno dovuto dormire con i tappi nelle orecchie. Inoltre, le luci si accendono e spengono con un piccolo "touch screen" che ogni tanto non risponde ai comandi: io ho dovuto chiamare la reception in piena notte perché era impossibile spegnere la luce del bagno (la porta è di vetro satinato e la luce impediva di dormire). Devo dire che sono venuti subito a riparare l'interruttore anche se erano le 2.30 di notte. Ad una collega di un'altra stanza è successa la stessa cosa.

2026-05-17 via Nuitee
J
Jehona extended_group mk
5
Pros:

location

Cons:

Food, rooms

2026-05-14 via Nuitee
خالد couple sa
10
2026-05-13 via Nuitee
E
Evdokia couple gr
9
2026-05-03 via Nuitee