Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Garden
Tour desk
Beachfront
ATM/cash machine on site
See all facilities

Review Highlights

Pros:
Calm and clean establishment
Friendly staff
Good location
Cons:
Issues with cleanliness and maintenance
Room quality problems
Noise disturbances

Categories

Cleanliness
6.73
Multiple comments noted issues with cleanliness and maintenance.
Service
8.2
General sentiment indicates acceptable service levels despite some negative feedback.
Location
9.24
Positive remarks about proximity to the beach and services available nearby.
Room Quality
7.19
Comments highlighted issues with room maintenance, bed quality, and lack of basic amenities.
Amenities
7.72
Varied perceptions on amenities with some positive points on the restaurant quality.
Value for Money
8.18
Some reviews indicate good value, but concerns about cleanliness and maintenance exist.
Food and Beverage
7.73
Mixed feedback on the quality of food but noted affordable options.
Overall Experience
8.2
Overall sentiment reflects a decent experience but with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 06:59

Property Description

Convenient Location near the Beach
Koh Tao Tropicana Resort is ideally situated just a 1-minute walk from Chaluk Bankao Beach, offering easy access to the sun, sand, and sea.

Comfortable Accommodation Options
Choose from a variety of rooms and bungalows, each equipped with free Wi-Fi, air-conditioning or fan, and modern amenities like a TV, DVD player, and refrigerator. Some units even feature a private balcony for a relaxing stay.

Delicious Dining Experience
Indulge in a culinary journey at Tropicana Restaurant, where you can savor a delectable selection of Thai and western dishes amidst a charming tropical setting.

Book your stay at Koh Tao Tropicana Resort for a memorable beach getaway with top-notch hospitality and convenience.

Important information:

Please note that rooms are already equipped with extra beds for additional guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Location

Guest Reviews

7.9
Based on 1063 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
J
Jonatan • extended_group • es
5
Pros:

La situació

Cons:

Esta antiquat

2026-09-10 • via Nuitee
T
Tiago • family_with_children • pt
7
Central and aceptable
Pros:

- The staff was friendly
- The hotel garden was really nice

Cons:

- The rooms deserve an update.

2026-09-07 • via Nuitee
A
Alexandre • solo_traveller • be
8
2026-09-06 • via Nuitee
D
Damien • solo_traveller • fr
4
Pros:

Proximité de la plage

Cons:

Niveau des prestations, confort, bruit, taille

2026-09-04 • via Nuitee
A
Alicia • solo_traveller • es
7
Buen alojamiento, con un precio excesivo para lo que es
Pros:

La habitación era grande y disponía de aire acondicionado, ventilador encima de la cama y frigorífico. También contaba con un balcón con vistas al jardín del alojamiento con un pequeño colgador y una mesa con dos sillas y con un ventanal con vistas hacia otro alojamiento en el que se podía ver ligeramente el mar.
La habitación contaba con una barra para colgar la ropa y numerosas baldas.

El baño era espacioso y tenía la ducha separada del baño.

La habitación estaba limpia y la cama era más o menos cómoda.
Las chicas eran amables y todos los días te dejaban dos botellas pequeñas de agua en la puerta.

Cons:

No hay servicio de limpieza de la habitación todos los días, sino que la habitación la limpian cada 3 días.
El personal habla inglés justo justo, lo que puede dar lugar a malentendidos. El último día preguntamos a una de las chicas de recepción si podíamos hacer el check-out a las 13:00 en lugar de a las 12:00 y nos dijo que sí. Sin embargo, cuando llegamos a las 12:00 otra compañera nos dijo que el check-out teníamos que hacerlo a las 12:00. Finalmente, nos dejó media hora para ducharnos y recoger nuestras cosas, pero fue una situación un poco incómoda.
Por otro lado, para subir a la habitación hay que subir una escalera super empinada.

2026-09-04 • via Nuitee
K
Klaudia • solo_traveller • pl
10
Napewno wrócę
Pros:

Kolejny raz wybraliśmy Tropicana. Super lokalizacja. Miła obsługa.

Cons:

Domkom przydałby się remont.

2026-09-02 • via Nuitee
V
Viktoria • solo_traveller • de
7
Erneuerung notwendig
Pros:

Die Lage

Cons:

- leider schon arg in die Tage gekommen, das Bad sollte langsam überarbeitet werden
- zu hoher Preis für das was man bekommt

2026-09-02 • via Nuitee
S
SaskiaV85 • Family
8
Location, location, location
Pros:

You won't get a better location in Koh Tao for this price. Right by the beach. The view is stunning. At night you can hear the sound of the sea in your room.
Rooms are basic but clean. You get what you pay for.
Staff is friendly nd helpful. We got a room to the noisy street and they let us change rooms instantly.

2026-08-29 • via Tripadvisor
I
Ian • solo_traveller • gb
4
Uncomfortable and noisy.
Pros:

It is on the beach, the gardens are nice and it's convenient for 7/11. The rooms are fine, I've definitely stayed in more basic style places.

Cons:

This review is for a triple room, it may be different in the bungalows. The bed is uncomfortable. The room was so noisy... you could hear the road all night, the Aircon unit was so loud and other guests were noisy till 4.30am. it was really difficult to sleep, I'm used to staying in basic accommodation but this is up there with the worst. I understand not cleaning the rooms daily but when there is an ant problem the bins really need to be done. For the price there is much better available.

2026-08-29 • via Nuitee
C
Christina • family_with_children • de
7
2026-08-27 • via Nuitee
T
Thomas • couple • nz
5
Pros:

A really quiet new AirCon unit, beachfront location, friendly staff

Cons:

A lack of soundproofing meant we heard everything from the constant road traffic, neighbouring room, & nearby party music. The smell from the bathroom drain is unpleasant, like Sulphur, as described in other reviews. No top sheet (only a fleece blanket) on an uncomfortable mattress. wildlife running about in the ceiling at night. Only stayed here because we booked last minute and there are limited options on Koh Tao. A previous guest’s hair left in the sink. Daily housekeeping would help address the ants. Maintenance is required to address gaps in the doors.

2026-08-25 • via Nuitee
D
Dolcie • couple • gb
8
Nice, friendly hotel near the beach
Pros:

Good location right next to beach. Nice balcony area. Lovely staff who helped us with our stay. Cheap breakfast and food available at restaurant. Powerful AC.

Cons:

On the Sunday night it was quite loud from neighbouring bar with music blasting but then the Monday evening was fine so not sure whether that was a one off.

2026-08-25 • via Nuitee
D
Daniela • extended_group • de
5
Preis-Leistung passt nicht
Pros:

Die Lage, man kann zu Fuß viele Strände und den View Point erreichen. Personal ist nett.

Cons:

Das Bad ist grenzwertig, sehr, sehr basic und alt. Wasser aus der Dusche stinkt fürchterlich. Keine strandhandtücher, nur 1 Handtuch pro Person, Reinigung alle 3 Tage, nur dann wird Müll geleert und es gibt neue Handtücher und 1 Rolle Klopapier. Preis-Leistung passt nicht. Wir haben für den Preis schon deutlich bessere Unterkünfte in Thailand und auch Koh Tao gehabt.

2026-08-23 • via Nuitee
J
Jenny • family_with_children • de
5
Für kurz ok
Pros:

Schöne Anlage

Cons:

Mit Baby im haupthaus an der Straße. Sehr steile Treppen. Personal sehr unmotiviert, man musste fast betteln um etwas zu bestellen. Essen war aber sehr lecker und günstig.

2026-08-23 • via Nuitee
M
Mary • couple • us
10
Pros:

It was so lovely to live right next to the beach! The room was clean and the staff were always so friendly!

2026-08-22 • via Nuitee
F
Fabry • solo_traveller • be
8
Pros:

L emplacement est super, dans une baie avec une plage tranquille et une vue imprenable.
Le jardin de l hotel est magnifique.
Le restautant est tres bon pour un prix tres correct.

Cons:

Nos chambres etaient juste à côté de la route, avec les nuisances sonores que cela entraine...

2026-08-22 • via Nuitee
K
Kevin • family_with_children • nl
9
2026-08-21 • via Nuitee
F
Floor • couple • nl
5
Matig verblijf
Pros:

Vriendelijk personeel. Goede tuinmannen.
Mooie buiten omgeving. Lekker balkon. Zit aan het strand.

Cons:

Het was erg klein, geen opberg ruimte voor je spullen.
1x in de vierdagen roomservice, beetje jammer als je het toiletpapier in de emmer moet gooien. En >30graden is en de airco uit gaat wanneer je de kamer verlaat.
Douchekop was afgebroken en erg verkalkt. Toilet wordt nat tijdens het douchen. Achterstallig onderhoud.
Wanneer je de kamer verlaat, trek je de pas voor de airco er uit. Booking.com gaf een >7 voor de locatie. En hoge hygiëne. Dit vonden wij echt een krappe 6. Eigenlijk iets te duur voor wat je krijgt.

2026-08-20 • via Nuitee
T
Tour54152737311 • Family • Treviso, Province of Treviso, Veneto
6
Great solution for Freedom Bay
Pros:

Right quality for the right price,
Good position so, in the morning, you can go to the Fredom bay on feet.
You are in the nature, like to be in a snall forrest, so there are a lot of ants, watch out at the food, The rooms are clean with a confortable balcony.
the staff aren't funny but the owner is it.
Our experience was quite good.

2026-08-18 • via Tripadvisor
J
Janos • family_with_children • ch
8
2026-08-18 • via Nuitee