Star Hotel

Hotels
9 (2941 reviews)
97-99 Shepherds Bush Rd , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Rooms can be small
Limited amenities like fridges

Categories

Cleanliness
9.25
Several reviews mention cleanliness positively.
Service
9.25
Friendly and helpful staff noted across multiple reviews.
Location
9.75
Convenient location for transportation and local amenities.
Room Quality
8.25
Some reviews suggest rooms are comfortable but might be a bit small.
Amenities
8.25
Several mentions of needing more amenities like a fridge.
Value for Money
9.25
Overall guests felt they received good value for their stay.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
9.25
General sentiment reflects a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Convenient Location

Located just a 10-minute walk from Hammersmith Tube Station, the Star Hotel is perfectly situated for exploring London. With popular entertainment venues and shopping centers within walking distance, guests can easily immerse themselves in the vibrant city life.

Comfortable Rooms

Each room at the Star Hotel offers a modern private bathroom and simple decor, providing a cozy and inviting atmosphere for guests to relax in after a day of sightseeing. Amenities such as a hairdryer and TV ensure a comfortable stay for every visitor.

Free Wi-Fi Access

Stay connected throughout your stay with complimentary Wi-Fi available throughout the property. Whether you're traveling for business or leisure, enjoy the convenience of seamless connectivity during your time at the Star Hotel.

Book your stay at the Star Hotel now to experience comfort and convenience in the heart of London.

Important information:

A 24-hour front desk is not available. All check-in requests for late arrival are subject to confirmation by the property.

Car parking is available on the roads surrounding of the Star Hotel outside the restriction hours.

Please note that if the cardholder will not be present, the property need an authorization form filled in prior to arrival. Please contact the property using the contact details provided in your confirmation.

The card used to make the reservation must be presented on arrival and payment of the balance is paid on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2941 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
Anna • couple • gb
7
Very small room but clean with comfortable bed
Pros:

Room was clean and comfortable bed

Cons:

Very small room but for one night was ok

2026-06-06 • via Nuitee
O
Osman • couple • tr
7
2026-06-03 • via Nuitee
C
Concy • solo_traveller • it
8
2026-06-03 • via Nuitee
M
Marcello • family_with_children • it
8
2026-06-03 • via Nuitee
P
paolo Milan e famiglia • solo_traveller • it
8
2026-06-01 • via Nuitee
K
Kerry • couple • gb
8
Good option for overnighting in London. Very clean and close to transport.
Pros:

Conveniently located to Hammersmith tube and easy transport around London and to get to Heathrow. Very clean.

Cons:

There was no aircon and we were there on a hot day.

2026-05-30 • via Nuitee
F
Francesco • couple • it
9
Pros:

Great value for money. Friendly staff and a location close to several metro lines. The cleanliness is also excellent.

Cons:

The soundproofing wasn't the best

2026-05-28 • via Nuitee
J
Jelena • solo_traveller • nl
10
Pros:

10/10
First, very important note: this is Star Hotel, not London Star Hotel! I went to the wrong one, so check the correct address on your booking.
Staff is amazing!!! I had so many questions, and they patiently answered all of them.
As someone who was traveling alone for the first time and a woman, this was an excellent experience. Across the hotel is a huge supermarket, close to pubs, parks, and public transportation. Room was clean, and I will come back.

2026-05-28 • via Nuitee
M
Mayumi • solo_traveller • jp
7
2026-05-27 • via Nuitee
M
Marie • extended_group • fr
7
2026-05-26 • via Nuitee
D
Damian • solo_traveller • au
9
London Sightseera
Pros:

Excellent location and friendly, and responsive staff. Tried variety of local restaurants and we didn't find anything we didn't like.

Cons:

There's no lift, but they try to give people who've flown a long way and have heavy luggage (like us from southern hemisphere) lower floors. :)

2026-05-25 • via Nuitee
S
Simone • solo_traveller • gb
5
Pros:

Nothing in particular

Cons:

Rooms quite small, nothing special.
For the price we paid we could have had better

2026-05-20 • via Nuitee
M
Melanie • family_with_children • de
9
2026-05-19 • via Nuitee
A
Ali Cihan • solo_traveller • tr
10
Pros:

Cok temiz, günlük temizlik yapıldı, havlular değişti, gidişte uçağa kadar bavulumuzu bırakabildik. Londra standartina göre büyük oda

2026-05-19 • via Nuitee
D
Daniel • family_with_children • es
6
Pros:

La ubicación

Cons:

La habitación pegada a la entrada y a la recepción

2026-05-18 • via Nuitee
M
Michele • solo_traveller • au
7
Friendly small hotel
Pros:

Helpful staff and handy location.

Cons:

No fridge in room or common fridge available

2026-05-18 • via Nuitee
A
Astrid • solo_traveller • at
8
Saubere Unterkunft und für London sehr günstig
2026-05-18 • via Nuitee
C
Chien-Yu • solo_traveller • tw
8
位置很棒、員工很親切、多年來都能維持水準的好旅館
Pros:

1. 離 Hammersmith 地鐵站不遠，附近有各式商店、餐廳（包括全世界最棒的高地牛牛排館）和洗衣店，機能非常好。
2. 員工非常親切，也有免費寄放行李的服務。
3. 房間和浴室都滿乾淨的，插座的數量和位置很好，電視頻道算多，還附有咖啡和茶包。

Cons:

1. 單人房稍微有點小，床位和桌椅之間偏窄。
2. 衣櫃有點不夠大。
3. 網站上寫有免費盥洗用品，但只有毛巾、水杯、沐浴乳，不提供牙膏、牙刷和刮鬍刀（雖然這似乎是歐洲趨勢）。

2026-05-17 • via Nuitee
C
Chien-Yu • solo_traveller • tw
8
位置很棒，員工很親切，多年來都能維持水準的好旅館
Pros:

1. 離 Hammersmith 地鐵站不遠，附近有各式商店、餐廳（包括全世界最棒的高地牛牛排館）和洗衣店，機能非常好
2. 房間和浴室都滿乾淨的，插座的數量和位置很好，電視頻道算多，還附有咖啡和茶包
3. 員工非常親切，房間插座有點小問題都能快速修復，也有免費寄放行李的服務

Cons:

1. 雙床房床位和桌椅之間偏窄，衣櫃有點不夠大
2. 電熱水器第一次使用時加溫非常慢，還好之後都很快
3. 網站上寫有免費盥洗用品，但只有毛巾、水杯、沐浴乳，不提供牙膏、牙刷和刮鬍刀（雖然這似乎是歐洲趨勢）

2026-05-17 • via Nuitee
H
Hilde • solo_traveller • nl
9
2026-05-15 • via Nuitee