Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Highly praised breakfast
Charming atmosphere
Cons:
Staff training needed
Noise issues
Limited dining options

Categories

Cleanliness
8.3
Mention of poor cleanliness regarding service staff and noise disruptions.
Service
9.3
Some positive mentions but also concerns regarding staff training and efficiency.
Location
10
Beautiful setting and characterful location; highly praised.
Room Quality
8.8
Mixed sentiments; while some rooms were lovely, one was disappointing.
Amenities
8.8
Spa amenities fell short of expectations for a hotel of this category.
Value for Money
9.8
Overall satisfactory value despite some minor additional costs.
Food and Beverage
8.8
Praise for breakfast and local products; some limitations and disappointments in dining options.
Overall Experience
9.8
While there were issues, the unique experience and location were highly appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:48

Property Description

Luxurious Accommodation
Indulge in air-conditioned suites and rooms at Il Borro Relais & Châteaux, each offering picturesque views of the garden or countryside.

Culinary Delights
Savor a variety of dining experiences at the hotel's 3 restaurants, serving everything from quick lunches to gourmet and traditional cuisine.

Convenient Amenities
Enjoy complimentary Wi-Fi, free on-site parking, and the option to partake in wine tours upon request. Explore nearby attractions such as Arezzo and Florence easily from this idyllic Tuscan retreat.

Experience the charm of Il Borro Relais & Châteaux - book now for an unforgettable stay!

Important information:

Please note that the restaurant is closed on Mondays in November, December and March.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 336 reviews
Cleanliness: 8.3
Service: 9.3
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 8.8
Overall Experience: 9.8
P
Pierre-Louis • couple • ae
10
A beautiful, relaxing stay in the heart of Tuscany.
Pros:

A beautiful, relaxing stay in the heart of Tuscany. Perfect honeymoon. The domain is huge, the rooms are big and well equipped, there are many activities and 3 restaurants. It's very authentic and a perfect getaway especially when you live in a busy city. I would recommend to stay in the countryside area like we did, more relaxing and the pool area is nicer. Staff was great.

Cons:

Nothing. Some people should educate their kids better, especially at the pool area but that's not the hotel's responsibility.

2026-07-24 • via Nuitee
R
Rosh145 • Friends getaway • London, England
8
Stunning location
Pros:

Absolutely stunning and pristine location with great facilities. Food was excellent at all the restaurants. Staff very friendly. Only negative is it took a while to get in between locations as the buggy’s they provide are always late.

2026-07-16 • via Tripadvisor
A
andrea • couple • it
10
Pros:

top posto veramente bello

2026-07-15 • via Nuitee
G
Giacoma Jacqueline • couple • gb
10
Magical stay
Pros:

Setting

Cons:

Nothing everything was perfect

2026-07-11 • via Nuitee
A
Anna • solo_traveller • ru
10
2026-07-08 • via Nuitee
A
A6001TZalisona • Couples
6
better value elsewhere
Pros:

Il Borro is absolutely beautiful, with stunning views and a charming medieval village atmosphere. We appreciated the honeymoon welcome gift of wine in our room, loved the private horseback tour of the estate, and enjoyed the winery tour and wine & cheese pairings. The breakfast buffet was also excellent.

Unfortunately, the service did not match the property’s air of luxury. The spa was unresponsive despite multiple attempts to book treatments, shuttle service was inconsistent, lunch took over 90 minutes to arrive, and my husband’s dinner entrée of white fish was initially served raw and then returned overcooked. Staff offered small bill credits and were apologetic, but these issues were tough to overlook.

We left feeling that the property itself is breathtaking, but the service and experience fell short of expectations. While we had hoped to return for the horses, wine, and scenery, the overall experience didn’t justify the cost of our time or the money we spent.

2026-06-20 • via Tripadvisor
N
N4011GTjacquelinev • Family
10
A Truly Magical Tuscan Escape – Il Borro Resort
Pros:

We have just returned from an unforgettable stay at Il Borro Resort, and I cannot recommend it highly enough. The estate is absolutely vast and breathtakingly beautiful, surrounded by lush green vegetation and offering stunning panoramic views over the Pianura di Valdarno.
We stayed in Il Borgo, a charming small medieval village within the estate, made up of restored country houses that have been thoughtfully converted into luxury suites. Our suite was wonderfully spacious, with a generously sized bathroom stocked with a wide range of premium amenities. The bed was supremely comfortable — exactly what you want after a day of exploring.
A special mention goes to the Ferragamo bath products, presented in large refillable bottles rather than small plastic ones. As someone who finds single-use plastic miniatures a real pet hate, this thoughtful, sustainable touch was very much appreciated.
I would like to commend the entire team at Il Borro. Every member of staff we encountered was knowledgeable, welcoming, and genuinely helpful. Their warmth and professionalism made our stay truly memorable.
We dined at the resort throughout our stay, and the restaurants consistently delivered a truly delicious menu, showcasing the best of Tuscan cuisine with elegance and care.
The pools, spa, and horse stables were all immaculately maintained — a testament to the high standards upheld across the entire estate.
If you are looking to recharge, dine exceptionally well, and immerse yourself in one of the most beautiful corners of Tuscany, Il Borro Resort is an outstanding choice. I wholeheartedly recommend it to anyone seeking a luxurious yet authentic countryside retreat.

2026-06-18 • via Tripadvisor
J
Julija • couple • mc
10
2026-06-18 • via Nuitee
N
Nanette • couple • de
10
Traumhafte erholsame Tage
Pros:

Die Lage, die Ruhe , Besonderheit des Anwesens und Service des Personals.

2026-06-09 • via Nuitee
G
Giacomo • couple • it
10
2026-06-06 • via Nuitee
S
Sharon • couple • gb
8
2026-06-05 • via Nuitee
Y
Yulia • couple • ch
10
2026-05-25 • via Nuitee
A
Alessandro • family_with_children • it
4
2026-05-23 • via Nuitee
R
Ricardo • couple • br
9
2026-05-23 • via Nuitee
S
sarah • extended_group • it
6
2026-05-22 • via Nuitee
V
Viktoras • couple • lt
10
2026-05-19 • via Nuitee
G
Giacomo • couple • it
8
Tornerei nel aia fantastico
Pros:

La parte nuova è meravigliosa ( l aia)

Cons:

Il borgo antico non è il mio genere … troppo mistico e povero

2026-05-19 • via Nuitee
H
H • solo_traveller • ae
10
The best
Pros:

Everything

2026-05-17 • via Nuitee
P
Paolo • couple • it
9
2026-05-09 • via Nuitee
E
Enrique • couple • ec
10
Un lugar y experiencia maravillosas.
Pros:

Todas las personas muy amables y atentas. El paseo a caballo con Francesca fue muy divertido, nos alegró el día.

2026-05-06 • via Nuitee