Vientiane Garden Villa Hotel

Garden Villa Vientiane — A Complete Disaster. Avoid at All Costs.
Where do I even begin. We stayed 4 nights at Garden Villa and it was, without exaggeration, the worst hotel experience I have ever had in Southeast Asia.
First impressions: The entrance was dirty and unwelcoming. The lobby — which also serves as the breakfast room — looked more like a motorcycle dealership than a hotel. Dirty motorbikes were parked everywhere. No fans, no air conditioning in this space, in Laos, in June. The heat was simply unbearable.
The breakfast was an insult. A miserable selection of food, served in suffocating heat, with flies swarming directly over the buffet. And if that wasn't enough — the toilets were located directly opposite the food. Open. No separation whatsoever. We lost our appetite immediately and never returned.
The pool had no water. For days. Just an empty, dirty hole in the ground. The garden was completely neglected and overgrown.
The room was in a shocking state. The tap was loose, the shower rail was falling off the wall, the bathroom was covered in black mold, towels smelled foul, the soap dispenser was broken off the wall. Dirt everywhere. We felt neither welcome nor comfortable for a single moment of our stay.
The staff were unmotivated and indifferent. You felt like a nuisance, not a guest.
The final insult: On checkout day, our app wouldn't load properly due to the hotel's catastrophically bad WiFi. I asked the manager at reception to call us a taxi to the bus station — a ride that normally costs around 50,000–60,000 Kip. He quoted us 150,000 Kip. A 3x markup. No shame, no explanation. We refused, fixed the app ourselves, and left.
This is not a hotel. It is a collection of problems charging you money to experience them. Do not book this place under any circumstances.

I chose this hotel specifically for the pool and location. I could look past the tired rooms, however without warning the pool was drained and was out of order for our 2 night stay. If I had have known the pool would be out of action I would have 100% booked an alternative hotel.

Vielleicht liegen die Eindrücke daran, dass wir noch nie in Laos waren, aber es war leider einfach schlecht. Viele Alkies in den unteren Etagen, nachts lautes Hundegebell und überhaupt extrem hellhörig und extrem abgewohnt…Für uns leider nicht nochmal

Havuz biraz tadilata İhtiyaç vardır ve buzdolab eskiydi

Zimmer sind renovationsbedürftig - Frühstück hat Luft nach oben - Gut in der Old City gelegen

It’s a bit of a mess. Patched up, poorly presented. Bathroom flooded. Pool poor. Like a bit of a halfway house.

Rien

- Shabby room, big gap in our door, paint peeling etc
- Noisy, all of the rooms face the pool so you hear everything. People loud in pool at midnight as it’s open 24 hours
- A/C didn’t work properly
- WiFi didn’t work at all
- not enough seats at breakfast
- not enough food at breakfast

The room I stayed in this time was a bit dark, but for one night it was OK.

Not much really, could do with a re fresh but everything ok