Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Slightly overpriced
Modernization needed in some areas

Categories

Cleanliness
9.31
Rooms were clean and fresh; positive sentiment on cleanliness overall.
Service
9.48
Staff were exceptionally kind and helpful; very attentive service.
Location
8.82
Location in a quieter part; not the most interesting area but convenient.
Room Quality
8.77
Rooms were nice and comfortable; some remarks about the need for modernization.
Amenities
8.8
Good amenities including a pool and well-appointed rooms.
Value for Money
8.26
Some opinions on pricing; considered slightly overpriced.
Food and Beverage
9.31
Breakfast was very good; several positive mentions about food quality.
Overall Experience
9.28
Overall high satisfaction; many guests express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:27

Property Description

Luxurious Amenities and Services

The Ann Hanoi Hotel & Spa offers a range of luxurious amenities and services to ensure a comfortable stay for guests. From the outdoor pool and restaurant to the bar and free WiFi access, every detail is designed to enhance your experience.

Convenient Location

Situated in the heart of Hanoi, The Ann Hanoi is just a stone's throw away from popular attractions such as the Hanoi Old Quarter, Dong Xuan Market, and Hoan Kiem Lake. Whether you're a history buff or a shopaholic, this hotel's convenient location makes it the perfect choice for exploring the city.

Exceptional Facilities

With a fitness centre, 24-hour front desk, concierge service, and laundry services, The Ann Hanoi Hotel goes above and beyond to cater to your every need. Whether you're here for business or leisure, you'll find everything you need right at your fingertips.

Experience luxury and convenience at The Ann Hanoi Hotel & Spa. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 291 reviews
Cleanliness: 9.31
Service: 9.48
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.28
V
VINH • extended_group • au
9
2026-05-12 • via Nuitee
J
jodi • couple • us
10
Wonderful place to come back to at end of wonderful day
Pros:

staff was fabulous!
fitness room was good
spa was wonderful!

2026-05-11 • via Nuitee
I
Ian • solo_traveller • au
8
Comfortable
Pros:

Staff always smiling
Breakfast is awesome
Rooms were clean and comfortable

Cons:

Some items in room needed attention, easily fixed
Getting into shower may be an issue for some people

2026-05-09 • via Nuitee
R
Reinhilde • family_with_children • be
9
2026-05-04 • via Nuitee
N
nici27982 • solo_traveller • de
9
Ein herzlicher Aufenthalt
Pros:

Das Frühstück war super. Große Auswahl von allem. Das Personal sehr freundlich und hilfsbereit. Die Betten sehr bequem. Der Pool auf der Dachterrasse reicht völlig aus zum Erfrischen nach einem Städtetrip.

Cons:

Man kann in Old town laufen, aber lieber ein Taxi nehmen bei den Temperaturen.

2026-05-03 • via Nuitee
F
Franck • solo_traveller • fr
8
Pros:

Hôtel de Qualité globalement.
Bonne situation géographique situé à environ 2km de différents centres d'intérêts dont le Lac
Le personnel très bien
Salle de sport et Jacuzzi agréables

Cons:

Le rooftop et la piscine sont assez décevants par rapport aux photos.
La vue de la piscine sur un immeuble , mais nous sommes en ville c'est normal aussi.

2026-04-28 • via Nuitee
N
Nathalie • family_with_children • fr
9
Séjour dépaysant dans une ville pleine de charme
Pros:

Très fonctionnel mais pas situé en immédiat centre ville et Hanoï est une ville au climat difficile en saison sèche / chaude. Donc important de se concentrer sur les visites culturelles plutôt que sur les parcours hôtel / centre ville. Mais sinon tout fut parfait et personnel au petits soins

Cons:

Néant

2026-04-28 • via Nuitee
J
Jessica • solo_traveller • gb
10
I love the spacious rooms and the atmosphere is just right for me
Pros:

This is my favorite hotel in Hanoi, I have been coming back for around 3 years when I am here for work

2026-04-20 • via Nuitee
E
Elisa • solo_traveller • it
8
2026-04-19 • via Nuitee
K
karen • extended_group • gb
9
Pros:

Friendly staff, great location
The pool and bar

2026-04-17 • via Nuitee
M
Megan • couple • au
10
Pros:

It was great and the food and drinks were also awesome.

2026-04-17 • via Nuitee
S
Steven • family_with_children • gb
10
Highly recommended
Pros:

Everything. Highly recommended and we've stayed here multiple times. The hotel has nice little touches making it feel more individual, like it's own bottled water on the room

Cons:

Nothing

2026-04-12 • via Nuitee
S
Sasha • solo_traveller • gb
9
Pros:

Loved the quiet location, the staff where very friendly and kind. The sky bar was fantastic! And great pool. Amazing breakfast.

Cons:

There was a strong smell of cigarette smoke in our room, I suspect from someone smoking in a near by room. I informed the staff and they had the room cleaned straight away.

2026-04-08 • via Nuitee
N
Nicholas • couple • gb
10
Professional staff, highly recommend
Pros:

Staff are very professional and location is very good.

2026-04-07 • via Nuitee
5
581ph_ml • Friends getaway • Hanoi
10
Outstanding service at The Ann
Pros:

The first time but the hotel left very good impression on me. Incredible breakfast, outstanding service. very quite room, friendly staff... Definitely be back.

2026-04-06 • via Tripadvisor
H
Hazel • solo_traveller • us
10
Pros:

Amazing breakfast spread

2026-04-02 • via Nuitee
M
Mobile42657545859 • Business
10
Wonderful Stay
Pros:

Had a wonderful stay at The Ann Hanoi. The room was clean, comfortable. Staff were so friendly and helpful, breakfast was great. Spa was also excellent, very relaxing.

2026-03-30 • via Tripadvisor
A
Anouk • family_with_children • ch
9
Tolles Hotel, freundlich, cooler Pool, feines Essen
Pros:

Ruhiges Zimmer, Pool auf Dach, Zimmerservice, Personal,

Cons:

Teuer, nur 1 Kingsize und 1 Zustellbett für Familie mit 2 Kindern (3 Personen im Kingsize)

2026-03-18 • via Nuitee
V
Valdie • solo_traveller • gb
9
2026-03-15 • via Nuitee
L
Liskula • family_with_children • us
10
Perfect!
Pros:

Really great experience, kindest staff I have ever experienced in a hotel. Beautiful updated room and very comfortable beds.

2026-03-08 • via Nuitee